What training or onboarding resources are available?
What training or onboarding resources are available?
Short answer: Certain offers a full training program including Certain University (100+ on‑demand videos), weekly product webinars, web‑based and in‑person facilitated training, custom onsite training, a course catalog, user guides/knowledge base, certification programs (Certain Academy), and developer/API documentation.
Details & where to find them:
- Certain University — centralized training hub with 100+ on‑demand training videos; available as web‑based or in‑person facilitated sessions and can be customized onsite. Maximize event success
- Weekly Training Webinars — live product training with recordings available to view later. Maximize event success
- Full course catalog — specific courses and video series (Registration, Sessions, Touchpoint, Financials, Check‑In & Badging, Digital Events, etc.). Training Courses and Videos
- Certain Academy & Certification — training and certified programs referenced in the Support resources. Support Center
- Knowledge Base & User Guides — recipes, best practices, product how‑tos and recommended articles to support onboarding and ongoing use. Support Center
- Developer Space / API documentation — for integrations and technical onboarding. Support Center
- Additional resources (ebooks, whitepapers, guides) to deepen event intelligence and ROI skills. From Attendee to Advocate (ebook)
Would you prefer self‑paced on‑demand content, scheduled webinars, or hands‑on/in‑person onboarding for your team?