What training or onboarding resources are available?

High Confidence (74%)
What training or onboarding resources are available?

Short answer: Certain offers a full training program including Certain University (100+ on‑demand videos), weekly product webinars, web‑based and in‑person facilitated training, custom onsite training, a course catalog, user guides/knowledge base, certification programs (Certain Academy), and developer/API documentation.

Details & where to find them:

  • Certain University — centralized training hub with 100+ on‑demand training videos; available as web‑based or in‑person facilitated sessions and can be customized onsite.
  • Weekly Training Webinars — live product training with recordings available to view later.
  • Full course catalog — specific courses and video series (Registration, Sessions, Touchpoint, Financials, Check‑In & Badging, Digital Events, etc.).
  • Certain Academy & Certification — training and certified programs referenced in the Support resources.
  • Knowledge Base & User Guides — recipes, best practices, product how‑tos and recommended articles to support onboarding and ongoing use.
  • Developer Space / API documentation — for integrations and technical onboarding.
  • Additional resources (ebooks, whitepapers, guides) to deepen event intelligence and ROI skills.

Would you prefer self‑paced on‑demand content, scheduled webinars, or hands‑on/in‑person onboarding for your team?