What training or onboarding resources are available?

**What training or onboarding resources are available?**

Short answer: Certain offers a full training program including Certain University (100+ on‑demand videos), weekly product webinars, web‑based and in‑person facilitated training, custom onsite training, a course catalog, user guides/knowledge base, certification programs (Certain Academy), and developer/API documentation.

Details & where to find them:

- Certain University — centralized training hub with 100+ on‑demand training videos; available as web‑based or in‑person facilitated sessions and can be customized onsite. [Maximize event success](https://certain.com/services/training)

- Weekly Training Webinars — live product training with recordings available to view later. [Maximize event success](https://certain.com/services/training)

- Full course catalog — specific courses and video series (Registration, Sessions, Touchpoint, Financials, Check‑In & Badging, Digital Events, etc.). [Training Courses and Videos](https://training.certain.com)

- Certain Academy & Certification — training and certified programs referenced in the Support resources. [Support Center](https://Platform-support.certain.com)

- Knowledge Base & User Guides — recipes, best practices, product how‑tos and recommended articles to support onboarding and ongoing use. [Support Center](https://Platform-support.certain.com)

- Developer Space / API documentation — for integrations and technical onboarding. [Support Center](https://Platform-support.certain.com)

- Additional resources (ebooks, whitepapers, guides) to deepen event intelligence and ROI skills. [From Attendee to Advocate (ebook)](https://certain.com/wp-content/uploads/2024/11/ebook-from-attendee-to-advocate.pdf#page=10)

Would you prefer self‑paced on‑demand content, scheduled webinars, or hands‑on/in‑person onboarding for your team?