What factors affect pricing?

Short answer — The main factors that drive Certain’s pricing are:

• Product subscription (which Certain product(s) you buy)
• SaaS edition (Basic, Pro, Enterprise — edition sets base prices and entitlements)
• Transaction volumes (participant transactions, marketing emails, imports, meetings, etc.)
• Miscellaneous services and add‑ons (named user accounts by type, mobile apps, 1:1 scheduling, event views, professional services, custom imports, etc.)

Details and important implications:

• Transactions are ordered and prepaid for an annual term; if actual Usage exceeds purchased transactions, an Overage occurs and is billed monthly or quarterly.
• Event participant transactions are counted when a registration is marked Completed (“Reg Date Completed”); test or never‑completed registrations aren’t counted.
• Named user accounts are billable for certain roles (Administrator, Event Builder, Registration Support); reporting-only users do not count.
• Import entitlements depend on Edition (Pro/Enterprise get import entitlement = 20× latest participant package) and additional imports are priced (listed at $0.20/import in the policy; large import needs can be negotiated).
• Overage rates are based on the per‑participant price from your last purchase plus an additional per‑participant fee; contact your Certain rep for exact overage pricing and quotes.

Source: Transaction Pricing Policy

What type of event or deployment are you planning to price (single conference, annual program, or enterprise roll‑out)?