Question

Is the platform GDPR compliant?

Topic: Hybrid Event Platform

Answer Medium Confidence (74%)

**Is the platform GDPR compliant?**

✅ YES — Certain states it adheres to GDPR and provides the platform functionality to meet GDPR requirements.

Brief explanation:

- Certain’s Data Retention Policy explicitly says the company “adheres to the GDPR” and documents platform capabilities to support Data Subject Rights (DSRs), including anonymizing PII, marking profiles for deletion, and purging data on customer request. It also documents encryption (at rest and in transit), data destruction, and incident/response processes.

- The Help Center provides a GDPR Data Subject Requests guide (View / Edit / Delete) and admin procedures for anonymizing profiles and processing DSRs. APIs and report exports are available for customers who need to retrieve/archive data prior to purge.

Sources:

- [Data Retention Policy](https://certain.com/data-retention-policy)

- [GDPR Data Subject Requests: PDF Guide](https://platform-support.certain.com/hc/en-us/articles/30517525782807-GDPR-Data-Subject-Requests-PDF-Guide)

- [Create a New Profile, or Edit a Profile](https://platform-support.certain.com/hc/en-us/articles/30516660095767)

Question: Are you a Certain administrator who needs step‑by‑step instructions for handling a specific GDPR data subject request?

Q&A ID: 525

Source Confidence: 74% (based on semantic similarity to source pages)