API Integration

createExhibitor GraphQL Mutation for creating an exhibitor, including gatheringId and ExhibitorParams fields with an example CURL request and GraphQL ...

Agenda Sessions Query arguments and AgendaSessionParams fields for Touchpoint GraphQL requests, including filters for createdAfter/createdBefore/updat...

Touchpoint API Usage: createSpeaker GraphQL mutation for creating a speaker with arguments gatheringId and speaker (SpeakerParams), plus photoUrl or p...

Touchpoint API Speakers Query documentation. Includes arguments, GraphQL CURL examples, SpeakerParams attributes, and photo/avatar upload via photoUrl...

GraphQL mutation deleteAttendee for Touchpoint API usage. Includes Arguments, a GraphQL Mutation example, a CURL Request example, and a GraphQL Respon...

deleteExhibitor GraphQL mutation for removing an exhibitor using gatheringId and id. Example includes GraphQL mutation, CURL request to https://api.ce...

GraphQL mutation updateExhibitor with arguments gatheringId, id, and attendee (ExhibitorParams). Includes CURL Request and GraphQL Response examples f...

Touchpoint Meetings Query describes Standard and Competitive meetings, then lists gatheringId (Int!), name (String!), and startsAt (Datetime!) with a ...

Touchpoint API Usage for deleteAgendaSession. Includes arguments gatheringId (Int!) and id (Int!), a GraphQL mutation example, a CURL request example,...

Touchpoint API Usage GraphQL Mutation for deleteSpeaker with arguments gatheringId and id, including a CURL request and a GraphQL response example.

Touchpoint API GraphQL updateAttendee mutation with arguments gatheringId, id, and attendee (AttendeeParams), plus CURL request and response fields.

GraphQL createAttendee mutation details for Touchpoint attendees. Includes AttendeeParams fields, photoUrl/photo uploads, relationship fields, and cur...

GraphQL Attendees Query for Touchpoint. Includes gatheringId and filters plus curl request examples and Attendee attributes such as createdAt, updated...

Exhibitors Query arguments, filters, and CURL request examples for the Touchpoint API exhibitors(gatheringId) GraphQL query.

Live Polling with Touchpoint instructions for speaker/moderator setup, branding & sponsorship images, automatic playback, manual control, and deciding...

Gatherings Query API usage details including Arguments, GatheringParams attributes, and a CURL Request for the /graphql endpoint.

GraphQL Mutation updateSpeaker for Touchpoint with required inputs gatheringId (Int!), id (Int!), and speaker (SpeakerParams), plus CURL Request/Respo...

Touchpoint’s API uses GraphQL to read and update data. The article covers clientId and clientToken authentication, token handling, Gathering ID scopin...

GraphQL check_ins query documentation with arguments for gathering and attributes including checked_in_at and checked_out_at, plus a CURL request exam...

Touchpoint API Usage: Leads Query arguments include gathering: (GatheringParams) and LeadParams attributes like scannedBy, lastName, firstName, scanne...

Touchpoint Support Center article describing how attendees send meeting invites and how attendees accept, reject, or respond "Maybe" so the meeting ap...

Steps to create a password and log into the Touchpoint event app using the Request a Password link, the Set Password email link, and an optional one-t...

Touchpoint Release (July 2025) includes Native App Updates and CMS Updates, including Agenda: Jump to Now, Message: Replies to Gathering, and Announce...

Touchpoint Support Center for a Knowledge Base covering designing, planning, and creating your app, plus other support resources, recommended articles...

Touchpoint support article page for “Speakers and Sessions from Platform to Touchpoint” with updated timing and links to related Touchpoint help artic...

Wi-Fi requirements for Touchpoint events, including bandwidth expectations for app downloads, presentation downloads, and live polling access points.

Touchpoint supports attendee to attendee messaging. Learn how to turn ON the “Allow attendees to send private messages to each other” setting on the M...

Touchpoint Support Center page listing Mobile App Sponsorship Opportunities, including Rotating Home Page Images, Session Banner Ads, Sponsored News S...

Touchpoint guidance on Touchpoint CMS Accounts, Touchpoint CMS Auto Logout, Touchpoint CMS Password, and how to report a security concern, incident, o...

The “My QR Code” feature in the Touchpoint app generates a unique QR code embedded with the attendee profile field “External Matching Code / QR Code s...

Lead Retrieval - Feature Setup explains the Lead Capture feature, custom fields, VIP Portal admin access, Lead Code QR setup, and Avery.com badge prin...

Touchpoint bulk upload steps for translated content using an exported Excel workbook and field mappings so translated fields import back into Touchpoi...

Touchpoint Event Templates explain what settings an event template applies, what does not get applied, and how to apply a template. Includes link to e...

Touchpoint support documentation for Event Info, Event Icon, and Event Settings. It explains how to edit event details, configure visibility, upload E...

Touchpoint Meetings feature guide. Learn when to use Meetings, what Attendee Meetings and Planned Meetings are, and how to use the Meetings Management...

Contact Exchange is a Touchpoint feature where attendees create virtual business cards and share them by scanning the QR code in the app.

Touchpoint Support Center article that explains how to add an image map, pin locations, add a street map, and manage locations with Address fields and...

Instructions for linking within your Touchpoint app using deep links, constructing In-App URLs from Touchpoint Content Management System CMS URLs, and...

Custom fields allow you to add additional information to Attendees and Exhibitor Leads. The page lists Custom Field Types and Read/Write Settings, plu...

Translation Entry instructions for adding multiple language support to your event, including the "es-MX" label next to translated content.

Touchpoint support article for the Links Feature, which lets you create a list of webpages and/or files to load in the app or a separate browser windo...

Touchpoint exhibitor settings include Allow Exhibitor Check-Ins, Allow Exhibitor Related Links, Allow Exhibitor Videos, Allow User Comments, and Allow...

Touchpoint support article for configuring capacity planning as an extension of the Agenda feature. It covers Allow Session Registration, session cons...

TouchPoint - Web Home Layout Webinar. Video duration: 29:54. Includes related articles and a comments section.

Watch a webinar recording on the Certain Mobile App - Touchpoint covering Engagement Topics including Activity feed, Badge Game, Live Polling and Surv...

Touchpoint Dashboard Training - June 2021 includes an agenda with App and Event (Gathering) Settings, App submission process, and Layout and Features.

Touchpoint User Dashboard Training article with updated metadata and an embedded training video (49:19).

Touchpoint support article titled "Tagging Attendee* Statuses & Sessions - Required for Attendees" showing update timing, helpfulness feedback, relate...

Support Center article: “What Flows Over from Platform to Touchpoint” with updated timestamp, helpful feedback, request link, related articles list, a...

Editing Your New Touchpoint Event in Certain Touchpoint Support, including section article links, related articles list, and comments information.

Prepare to Publish - Required Items for App Submission for Certain Touchpoint app store submissions with Apple iTunes info and Android Google Play inf...

Support Center article page titled “Editing Your New Touchpoint App Settings” with an updated timestamp and a “Was this article helpful?” section.

Touchpoint creates certificates and provisioning profiles for publishing your app using your developer.apple.com account and iTunes Connect, or your I...

Marketing Ideas article about building a great event app with Touchpoint and marketing your app, including app store access, email announcements, prin...

Touchpoint requirements for Apple App Store and Google Play Store submissions, including written requirements (iOS App Store Title, Android Play Store...

Login Options in Touchpoint for Touchpoint admins. Includes password rules, Planner-Created Password, Attendee-Created Passwords, Universal Password, ...

App Content Checklist for Touchpoint app submission, including Bare Minimum Required for Submission and app setup, content entry, and last minute to-d...

Touchpoint Process Timeline for Client Success Event App Timeline/Checklist includes Strategic Planning, Configuration, Deployment, and Analytics step...

iPad Homescreen Layout explains panel types and panel settings for arranging a Touchpoint iPad home screen, including Featured Exhibitors Panel option...

Touchpoint Support Center article describing Side Slide Out Navigation, choosing app features, reordering navigation buttons, and selecting additional...

Touchpoint AI powered Event Assistant lets attendees ask questions and get real-time answers using your event's Info feature, with citations and sugge...

Agenda Feature Settings and Management for the Touchpoint event app. It includes Allow Session Check-Ins, session check-out options, Section Headers, ...

Instructions for Touchpoint “Threaded Messages” covering Group Messages and Scheduled Messages, including send options, session/group/participant-type...

Training Courses and Videos page for Certain Academy with webinar recordings, product training courses, Touchpoint, Certain Digital, and Upcoming even...

The Event Code is entered at Plan > Event Setup > Details > Event Details. Changing it can break file access and the Certain Platform and Touchpoint i...

Instructions for integrating Session Speakers with Touchpoint in Certain Platform. Sections cover Sessions with Instances and Sessions without Instanc...

Touchpoint interactive badge game setup guidance for creating badge images, setting badge rules, configuring goal setup options, managing badges, and ...

Touchpoint Support Center article: Troubleshooting On Site. Includes issues checklist and steps for adding information to the Dashboard, managing atte...

Instructions for Bulk Upload Template Spreadsheets import workflow in Touchpoint, including Separate spreadsheets, Spreadsheet data begins top left, a...

Image Specifications for Touchpoint app assets, including App Icon Image, Launch Image, Landing Page Top Banner, Event List Icons, Home Screen Image P...

Related Links let you attach reading materials or presentations to Agenda Sessions, Attendees, Showcase/Exhibitors, News Stories, and To-Do Tasks in T...

How Groups and Terms work in Certain Touchpoint. Learn selectable filter options, how to add Groups, add Terms, set Group Terms, and set Groups via sp...

Updating Speaker records in Touchpoint depends on whether the Speaker record was synced from Certain Platform or added directly in Touchpoint, and it ...

In Certain Platform, add the "Touchpoint: Synced" tag to registration statuses so registrants sync to Touchpoint as attendees.

Related Links on Sessions can be synced from Platform to Touchpoint using the “Touchpoint: Related Link” tag on a conference custom field in Platform.

Customer story about how Grand Connection scaled events with Certain Smart Event Tech, using Certain Platform and Touchpoint, to automate attendee man...

TOUCHPOINT provides event apps for exceptional attendee experiences with native iOS and Android apps plus a web experience that turn interactions into...

Certain offers flexible plans with custom quote pricing for Event Management Platform, Intelligence & Signals, and Touchpoint & Mobile, including Sing...

How to bulk upload Agenda Sessions in Touchpoint using the Agenda Bulk Upload Template Spreadsheet, including required spreadsheet columns, field mapp...

Three methods to convert post-event engagement into sales-ready conversations using data alignment, Agentic AI, and AI-powered insights.

GraphQL API article for createCompetitorMeeting in Touchpoint, including Competitive meeting rules plus GraphQL mutation, CURL request, response, and ...

Touchpoint API updateAgendaSession arguments, GraphQL mutation, CURL request, response example, and AgendaSessionParams field definitions.

Touchpoint createMeeting API documentation for meeting creation with MeetingParams, participants, GraphQL mutation, CURL request, and GraphQL response...

Touchpoint API createAgendaSession arguments, GraphQL mutation request example, GraphQL response example, and AgendaSessionParams field definitions fo...

Create Gathering GraphQL mutation with CURL request and GraphQL response for createGathering, including GatheringParams fields: name, startsOn, endsOn...

Touchpoint Features Overview details Attendee Mobile App Package Features, interactive app features, and add-ons, including Attendee-to-Attendee Messa...

Integration Links customize the attendee experience by inserting dynamic data fields into email messages and the confirmation page of a Form. Learn ho...

Power Template instructions for using API Agenda Catalog, API Speaker Catalog, and Session Catalog Designer, including Session Catalog UUID for Api an...

Certain EventStream – Quick Guide for installing and using Certain EventStream in Oracle Eloqua, including prerequisites, configuration, access groups...

Pay.gov Response 4054 can indicate a data validation error where the account number is invalid or unacceptable based on Pay.gov rules.

This article explains Stripe Email on "Unsafe Processing" and how to edit Stripe integration settings to enable "Process payments unsafely" for Certai...

API Fetch walkthrough describing Certain API Fetch and steps for adding a data source, setting response schema, assigning inbound flow, and scheduling...

Guide for using Certain Signal with Advanced Webhooks, including nested JSON, Connection authentication options, Flow setup with tags, mappings, and M...

Certain Signal: Webhooks Integration Guide explains how Signal processes outbound event data in real-time and how to set up Connections, Flows, tags, ...

Ultimate Guide to Event Data Orchestration is a practical guide to collecting, consolidating, and activating event data with integrations, AI, and eve...

Troubleshooting Signal Flows using Metrics > Troubleshooting totals like IN RETRY QUEUE, TOTAL RETRIED, RETRIED ABANDONED, and VALIDATION ERRORS, plus...

Certain API 2.0 developer information that explains REST URL structure, HTTPS Basic Authorization (RFC 2617), content type via Accept header, query pa...

updateMeeting GraphQL mutation for updating a meeting in Touchpoint, including arguments, MeetingParams fields, and MeetingParticipantParams for parti...

Certain Signal: User Guides explains how to configure and use Certain Signal to integrate with third-party applications, including Marketo, Eloqua, Sa...