API Integration

A full-service event management agency unified its event ecosystem with Certain, automating workflows, standardizing branding, and enabling scalable g...

A practical eBook on using AI and event intelligence to turn every attendee moment into a buying signal, then convert engaged buyers into long-term br...

Event Strategies to Accelerate the Buyer Journey with Deep Insights: how AI and event intelligence turn raw engagement data into deep buyer insights f...

Video on demand resource presenting the Certain Event Advisor Webinar and Demo and overview of event management technology solutions.

Touchpoint delivers native iOS and Android event apps plus a web experience that turn every interaction into a buying signal delivered to your CRM in ...

createExhibitor GraphQL Mutation for creating an exhibitor, including gatheringId and ExhibitorParams fields with an example CURL request and GraphQL ...

GraphQL API article for createCompetitorMeeting in Touchpoint, including Competitive meeting rules plus GraphQL mutation, CURL request, response, and ...

Agenda Sessions Query explains agenda sessions, GraphQL arguments, filters, nested relationships, and AgendaSessionParams attributes for the Touchpoin...

GraphQL mutation deleteAttendee for Touchpoint API usage. Includes Arguments, a GraphQL Mutation example, a CURL Request example, and a GraphQL Respon...

deleteExhibitor GraphQL mutation for removing an exhibitor using gatheringId and id. Example includes GraphQL mutation, CURL request to https://api.ce...

GraphQL mutation updateExhibitor with arguments gatheringId, id, and attendee (ExhibitorParams). Includes CURL Request and GraphQL Response examples f...

Touchpoint createMeeting API documentation for meeting creation with MeetingParams, participants, GraphQL mutation, CURL request, and GraphQL response...

Touchpoint API createAgendaSession arguments, GraphQL mutation request example, GraphQL response example, and AgendaSessionParams field definitions fo...

Live Polling with Touchpoint instructions for speaker/moderator setup, branding & sponsorship images, automatic playback, manual control, and deciding...

Touchpoint Features Overview details Attendee Mobile App Package Features, interactive app features, and add-ons, including Attendee-to-Attendee Messa...

Gatherings Query API usage details including Arguments, GatheringParams attributes, and a CURL Request for the /graphql endpoint.

GraphQL Mutation updateSpeaker for Touchpoint with required inputs gatheringId (Int!), id (Int!), and speaker (SpeakerParams), plus CURL Request/Respo...

Touchpoint’s API uses GraphQL to read and update data. The article covers clientId and clientToken authentication, token handling, Gathering ID scopin...

Leads Query documentation for Touchpoint API. Includes Arguments, LeadParams Attributes, and a CURL Request to POST to https://api.certaintouchpoint.c...

Touchpoint Support Center for a Knowledge Base covering designing, planning, and creating your app, plus other support resources, recommended articles...

Touchpoint supports attendee to attendee messaging. Learn how to turn ON the “Allow attendees to send private messages to each other” setting on the M...

Touchpoint guidance on Touchpoint CMS Accounts, Touchpoint CMS Auto Logout, Touchpoint CMS Password, and how to report a security concern, incident, o...

The “My QR Code” feature in the Touchpoint app generates a unique QR code embedded with the attendee profile field “External Matching Code / QR Code s...

Touchpoint support documentation for Event Info, Event Icon, and Event Settings. It explains how to edit event details, configure visibility, upload E...

Translation Entry instructions for adding multiple language support to your event, including the "es-MX" label next to translated content.

Touchpoint support article for the Links Feature, which lets you create a list of webpages and/or files to load in the app or a separate browser windo...

Lead Retrieval feature setup instructions for Touchpoint. Learn how Lead Code, QR code, and the VIP Portal work for exhibitor lead capture and lead ex...

Touchpoint support article for configuring capacity planning as an extension of the Agenda feature. It covers Allow Session Registration, session cons...

The Event Code is entered at Plan > Event Setup > Details > Event Details. Changing it can break file access and the Certain Platform and Touchpoint i...

Touchpoint creates certificates and provisioning profiles for publishing your app using your developer.apple.com account and iTunes Connect, or your I...

Touchpoint requirements for Apple App Store and Google Play Store submissions, including written requirements (iOS App Store Title, Android Play Store...

Login Options in Touchpoint for Touchpoint admins. Includes password rules, Planner-Created Password, Attendee-Created Passwords, Universal Password, ...

App Content Checklist for Touchpoint app submission, including Bare Minimum Required for Submission and app setup, content entry, and last minute to-d...

iPad Homescreen Layout explains panel types and panel settings for arranging a Touchpoint iPad home screen, including Featured Exhibitors Panel option...

The Touchpoint AI powered Event Assistant lets attendees ask free-form natural language questions and receive real-time answers using your event’s Inf...

Agenda Feature Settings and Management for the Touchpoint event app. It includes Allow Session Check-Ins, session check-out options, Section Headers, ...

Instructions for Touchpoint “Threaded Messages” covering Group Messages and Scheduled Messages, including send options, session/group/participant-type...

Updating Speaker records in Touchpoint depends on whether the Speaker record was synced from Certain Platform or added directly in Touchpoint, and it ...

In Certain Platform, add the "Touchpoint: Synced" tag to registration statuses so registrants sync to Touchpoint as attendees.

Related Links on Sessions can be synced from Platform to Touchpoint using the “Touchpoint: Related Link” tag on a conference custom field in Platform.

Use Touchpoint’s interactive badge game to encourage networking. Configure badge rules, badge goal setup options, manage badge awards, and download ba...

Image Specifications for Touchpoint app assets, including App Icon Image, Launch Image, Landing Page Top Banner, Event List Icons, Home Screen Image P...

Related Links let you attach reading materials or presentations to Agenda Sessions, Attendees, Showcase/Exhibitors, News Stories, and To-Do Tasks in T...

How Groups and Terms work in Certain Touchpoint. Learn selectable filter options, how to add Groups, add Terms, set Group Terms, and set Groups via sp...

Touchpoint API updateAgendaSession arguments, GraphQL mutation, CURL request, response example, and AgendaSessionParams field definitions.

Touchpoint API Usage for deleteAgendaSession. Includes arguments gatheringId (Int!) and id (Int!), a GraphQL mutation example, a CURL request example,...

Steps to create a password and log into the Touchpoint event app using the Request a Password link, the Set Password email link, and an optional one-t...

Touchpoint Release (July 2025) includes Native App Updates and CMS Updates for Agenda: Jump to Now, Message: Replies to Gathering, and Announcements (...

Touchpoint support article titled "Tagging Attendee* Statuses & Sessions - Required for Attendees" showing update timing, helpfulness feedback, relate...

Speakers and Sessions from Platform to Touchpoint. The page shows update timing and related articles links, plus a comments section with 0 comments.

Touchpoint Event Templates explain what settings an event template applies, what does not get applied, and how to apply a template. Includes link to e...

Contact Exchange is a Touchpoint feature where attendees create virtual business cards and share them by scanning the QR code in the app.

Touchpoint exhibitor settings include Allow Exhibitor Check-Ins, Allow Exhibitor Related Links, Allow Exhibitor Videos, Allow User Comments, and Allow...

TouchPoint - Web Home Layout Webinar. Video duration: 29:54. Includes related articles and a comments section.

Watch a webinar recording on the Certain Mobile App - Touchpoint covering Engagement Topics including Activity feed, Badge Game, Live Polling and Surv...

Touchpoint Dashboard Training - June 2021 includes an agenda with App and Event (Gathering) Settings, App submission process, and Layout and Features.

Touchpoint Video Onboarding Guide in Touchpoint Library. Short walkthroughs for app container setup, event setup, features, advanced learning, and sup...

Touchpoint - Getting Started! includes Touchpoint Training modules: Getting Started, Organization Homepage, Manage Icon-Store Details & App Settings, ...

Touchpoint User Dashboard Training article with updated metadata and an embedded training video (49:19).

Support Center article: “What Flows Over from Platform to Touchpoint” with updated timestamp, helpful feedback, request link, related articles list, a...

Editing Your New Touchpoint Event in Certain Touchpoint Support, including section article links, related articles list, and comments information.

Prepare to Publish - Required Items for App Submission for Certain Touchpoint app store submissions with Apple iTunes info and Android Google Play inf...

Support Center article page titled “Editing Your New Touchpoint App Settings” with an updated timestamp and a “Was this article helpful?” section.

Marketing Ideas article about building a great event app with Touchpoint and marketing your app, including app store access, email announcements, prin...

Best Practice Process for Client Success Event App Timeline/Checklist with sections for Strategic Planning, Configuration, Deployment, and Analytics.

Touchpoint Support Center article describing Side Slide Out Navigation, choosing app features, reordering navigation buttons, and selecting additional...

Touchpoint Support Center article: Troubleshooting On Site. Includes issues checklist and steps for adding information to the Dashboard, managing atte...

Bulk upload content into Touchpoint using Microsoft Excel spreadsheet templates and the Event Dashboard import flow, including separate spreadsheets a...

Touchpoint Speakers Query API usage documentation. It includes Speakers Query arguments, CURL Request examples, and SpeakerParams fields, plus Providi...

Touchpoint API Usage GraphQL Mutation for deleteSpeaker with arguments gatheringId and id, including a CURL request and a GraphQL response example.

Attendees Query documentation for the Touchpoint API includes Arguments (gatheringId, filters), CURL Request, Nested Relationships, and attendee Attri...

GraphQL check_ins query documentation with arguments for gathering and attributes including checked_in_at and checked_out_at, plus a CURL request exam...

Wi-Fi requirements for Touchpoint events, including bandwidth expectations for app downloads, presentation downloads, and live polling access points.

Touchpoint Support Center page listing Mobile App Sponsorship Opportunities, including Rotating Home Page Images, Session Banner Ads, Sponsored News S...

Touchpoint bulk upload steps for translated content using an exported Excel workbook and field mappings so translated fields import back into Touchpoi...

Touchpoint Meetings feature instructions for planned meetings and attendee meetings, plus Meeting Management console steps and bulk upload via spreads...

Instructions for linking within your Touchpoint app using deep links, constructing In-App URLs from Touchpoint Content Management System CMS URLs, and...

Custom fields allow you to add additional information to Attendees and Exhibitor Leads. The page lists Custom Field Types and Read/Write Settings, plu...

Instructions for integrating Session Speakers with Touchpoint in Certain Platform. Sections cover Sessions with Instances and Sessions without Instanc...

Touchpoint API Usage: createSpeaker GraphQL mutation for creating a speaker with arguments gatheringId and speaker (SpeakerParams), plus photoUrl or p...

Touchpoint Meetings Query describes Standard and Competitive meetings, then lists gatheringId (Int!), name (String!), and startsAt (Datetime!) with a ...

Touchpoint API GraphQL updateAttendee mutation with arguments gatheringId, id, and attendee (AttendeeParams), plus CURL request and response fields.

GraphQL createAttendee mutation details for Touchpoint attendees. Includes AttendeeParams fields, photoUrl/photo uploads, relationship fields, and cur...

GraphQL Exhibitors Query for Touchpoint API. Includes arguments (gatheringId, filters with createdAfter/createdBefore/updatedAfter/updatedBefore) and ...

Meeting Invites help article explains how attendees send meeting invites, how attendees accept, and how accepted or maybe responses make meetings appe...

Create Gathering GraphQL mutation with CURL request and GraphQL response for createGathering, including GatheringParams fields: name, startsOn, endsOn...

How to bulk upload Agenda Sessions in Touchpoint using the Agenda Bulk Upload Template Spreadsheet, including required spreadsheet columns, field mapp...

A guide for event marketers on using engagement data and AI to identify event buying signals, measure performance across the funnel, and turn insights...

Three methods to convert post-event engagement into sales-ready conversations using data alignment, Agentic AI, and AI-powered insights.

Training Courses and Videos page for Certain Academy with webinar recordings, product training courses, Touchpoint, Certain Digital, and Upcoming even...

EventStream brings real-time event data into the Oracle Eloqua campaign canvas. Built on Certain Signal, it enables native event automation with real-...

GraphQL Mutation details for deleteMeeting, including arguments for gatheringId and id, an example curl request, and an example GraphQL response.

updateMeeting GraphQL mutation for updating a meeting in Touchpoint, including arguments, MeetingParams fields, and MeetingParticipantParams for parti...

This Help Center article explains the .CSV file format. It defines comma-separated values and gives UTF-8 encoding guidance for international characte...

Guide for using Certain Signal to integrate with Eloqua, including tags, Connections (OAuth2 or Basic Credentials), Flow setup, mappings, Campaign ID,...

Guide to using Certain Signal Connector to integrate with Marketo. Includes Signal Connector real-time flow setup, tags, connections, mappings, metric...

Guide for using Certain Signal Connector to integrate with Salesforce. Includes prerequisites, tagging, Salesforce credentials, and flow setup steps f...

Guide to using Certain Signal Connector to integrate with Eloqua. Includes prerequisites, Eloqua Credentials, tag setup, connection setup, flow setup,...

Signal Connector Outbound Flows for Digital Events (ON24). Steps to create an outbound flow by configuring Source trigger, Flow Category, Destination ...

Certain Signal Connector: Webhooks integration guide for integrating Certain with other applications using webhooks.

Certain EventStream – Quick Guide for installing and using Certain EventStream in Oracle Eloqua, including prerequisites, configuration, access groups...

Troubleshooting Signal Flows using Metrics > Troubleshooting totals like IN RETRY QUEUE, TOTAL RETRIED, RETRIED ABANDONED, and VALIDATION ERRORS, plus...

Preparing ON24 for Signal Connector Integration. Certain Digital release integration steps include requesting access to all endpoints and provisioning...

Certain API 2.0 is a REST-based Internet API using HTTPS Basic Authentication. It defines GET, POST, and HTTP DELETE operations, plus API Rate Limit E...

Power Template instructions for using API Agenda Catalog, API Speaker Catalog, and Session Catalog Designer, including Session Catalog UUID for Api an...

Guide to Certain Signal Connector for Advanced Webhooks. Covers Signal Connector setup using nested JSON, Connections, Flows, Mappings, Metrics Dashbo...

This article discusses common error messages and issues you may encounter with Cybersource payments, including response errors, security token errors,...

Instructions for administrators on Cybersource setup requirements for Cybersource Gateway Account Settings, including Account Settings > Registrations...

Instructions for administrators on authorize.net gateway account setting requirements, including Authorize.Net API Login ID, Transaction Key, and Auth...

Options for configuring E-Commerce verification settings in Certain, including AVS (Address Verification Service) and CSC (Card Security Code) checks ...

Pay.gov Response 4054 is a data validation error. The response can mean the provided account number is invalid or unacceptable based on Pay.gov rules.

This article explains Stripe Email on "Unsafe Processing" and how to edit Stripe integration settings to enable "Process payments unsafely" for Certai...

API Fetch walkthrough describing Certain API Fetch and steps for adding a data source, setting response schema, assigning inbound flow, and scheduling...

A playbook for revenue-minded event teams on turning registration, check-in, and badge intent into pipeline using seven AI-driven plays and measurable...

Introducing Greet, a check-in and badge intelligence layer that captures event intent and delivers it to Salesforce, HubSpot, Marketo, or Eloqua throu...