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QR Code for App Download
You can download a QR code embedded with your app's App Info URL, which links to the iOS App Store, Google Play, and the web version of your app.
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Wi-Fi Requirements
Guidance on Wi-Fi requirements for the Touchpoint app at events, including bandwidth expectations and live polling considerations.
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How to enable Attendee to Attendee Messaging
Instructions to enable Attendee to Attendee Messaging in Touchpoint, including navigation steps and the ON setting.
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Security: Client Roles and Responsibilities
The security of your information and business strategies is very important to us. Touchpoint maintains the highest level of security and privacy. This...
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GatherNow App Publishing
Guidance on publishing events to the GatherNow app, including deployment benefits and user instructions.
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createExhibitor
GraphQL mutation to create an exhibitor for a gathering using the Touchpoint API. Includes arguments, mutation, and request/response examples.
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createCompetitorMeeting
GraphQL mutation for creating a competitor meeting in the Certain Touchpoint API. Includes arguments, sample mutation, CURL and response, and paramete...
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deleteMeeting
GraphQL mutation deleteMeeting for the Touchpoint API. It deletes a meeting by gatheringId and id. Includes example mutation, curl request, and respon...
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updateMeeting
GraphQL mutation to update a meeting in the Touchpoint API with participants and timing details.
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updateAgendaSession
GraphQL mutation to update an agenda session in the Touchpoint API.
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Agenda Sessions Query
Documentation for querying agenda sessions and their nested relationships in the Touchpoint API.
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createSpeaker
GraphQL mutation for creating a speaker in Touchpoint API; includes arguments, mutation example, curl example, response, and supported speaker paramet...
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Speakers Query
Speakers Query endpoint documentation for the Touchpoint API.
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deleteAttendee
GraphQL mutation page for deleteAttendee shows its arguments, a sample mutation, a curl request, and the GraphQL response.
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deleteExhibitor
Documentation for the deleteExhibitor GraphQL mutation in the Touchpoint API, showing arguments, curl request, and response.
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updateExhibitor
GraphQL mutation to update exhibitor details within a gathering in the Touchpoint API.
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createMeeting
Touchpoint supports two types of meetings: Standard and Competitive. The page documents the createMeeting GraphQL mutation, its arguments, and related...
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Meetings Query
Documentation for querying meetings via the Touchpoint API. Includes Standard and Competitive meeting types, Arguments, Attributes, and a sample CURL ...
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deleteAgendaSession
GraphQL mutation to delete an agenda session by gatheringId and id. Includes arguments, mutation example, curl request, and response.
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createAgendaSession
Touchpoint API documentation for creating agenda sessions via GraphQL mutation, including arguments, example mutation, curl request, and response.
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deleteSpeaker
Documentation for the deleteSpeaker GraphQL mutation in the Touchpoint API, including arguments, mutation example, request, and response.
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Bulk Uploading Translated Content
Instructions for bulk uploading translated content in Touchpoint when multiple languages are enabled, including export, translation, and import steps.
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Event Templates
Event Templates in Touchpoint save time by applying saved settings (color theming, home layouts, and feature settings) to new events.
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Event Info, Event Icon, and Event Settings
Instructions for editing Event Info, Event Icon, and Event Settings in Touchpoint.
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Participant Type
Guidelines for using Participant Type to group users and restrict features in Touchpoint.
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In-App Links
Guidance on creating In-App links in Touchpoint using the CMS WYSIWYG editor, including URL construction and examples.
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Multiple Languages
Translation Entry section explaining how to translate content into multiple languages and showing the es-MX label for translated content.
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Exhibitor Feature
Documentation describing exhibitor features in Touchpoint, including check-ins, related links, videos, comments, favorites, attendee management, profi...
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Gatherings Query
Documentation for the Gatherings Query in the Touchpoint API, including Arguments, GatheringParams attributes, and a sample CURL request.
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createAttendee
API documentation for creating an attendee via the Touchpoint API. Includes GraphQL mutation, curl examples, and attendee parameters.
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Attendees Query
Attendees Query section of the Touchpoint API usage documentation, including arguments, requests, responses, and attributes.
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Exhibitors Query
Documentation for the Exhibitors Query in the Touchpoint API, including arguments, curl requests, a query example, and exhibitor parameters.
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Create Gathering
Documentation for creating a Gathering via the Touchpoint API using GraphQL, including mutation, curl example, response, and GatheringParams.
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Overview - Touchpoint API
Overview of Touchpoint's GraphQL API with token-based authentication, and examples to fetch resources and update attendees.
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Checkin Query
Documentation for the Checkin Query endpoint of the Touchpoint API, including GraphQL query, attributes, and a sample CURL request.
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Leads Query
Leads Query provides the structure and parameters for querying lead data via the Touchpoint API, including Arguments, Attributes, and a CURL Request e...
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Meeting Invites
Instructions for sending and accepting meeting invites in the Touchpoint app.
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Live Polling
Live Polling with Touchpoint: Real-time feedback. No extra gear required.
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TouchPoint - Web Home Layout Webinar
Webinar about TouchPoint Web Home Layout with related articles and a video.
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Touchpoint - Attendee Engagement
Watch a webinar recording on the Certain Mobile App – Touchpoint; engagement topics include Activity feed, Badge Game, Live Polling, and Survey.
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Touchpoint - Getting Started!
Help article introducing Touchpoint Getting Started and related training videos.
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Touchpoint User Dashboard Training
Video training for the Touchpoint User Dashboard.
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Tagging Attendee Statuses & Sessions - Required for Attendees
Article describing how to tag attendee statuses and sessions for attendees in Touchpoint.
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Speakers and Sessions from Platform to Touchpoint
Overview of speakers and sessions from Platform to Touchpoint, with related articles and feedback.
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Editing Your New Touchpoint Event
Instructions for editing a new Touchpoint Event in the Touchpoint platform, with a video preview.
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Prepare to Publish - Required Items for App Submission
Guidance on preparing required items for app submission in the Touchpoint Support Center.
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Editing Your New Touchpoint App Settings
Guide describing how to modify settings in the Touchpoint app.
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NEW Badge Game UX
Guidance on designing, configuring, and promoting the NEW Badge Game UX in Touchpoint, including badge images, rules, goals, and promotion steps.
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Certificates And Provisioning
Guidance on generating certificates and provisioning profiles for publishing iOS apps via Touchpoint.
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AI Event Assistant
The Touchpoint AI powered Event Assistant allows attendees to ask questions and receive answers in real time. The Event Assistant draws information fr...
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Agenda Bulk Upload
Instructions for bulk uploading agenda sessions into Touchpoint using the Agenda Bulk Upload template.
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Launch Image
Instructions for configuring the Launch Image, including default behavior and uploading a custom image with 2048x2048 pixels.
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Color Theming
Documentation on color theming in Touchpoint, including default background and text colors, usage, HTML editor color mapping, and non-themable items.
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iPad Homescreen Layout
Guidance on the iPad homescreen layout for Certain Touchpoint apps, covering Panel Types and Panel Settings.
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Phone Homescreen Layout
Documentation for configuring the Phone Homescreen Layout in the Touchpoint Home Screen Designer, including starter templates and panel settings.
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Marketing Ideas
Guidance on promoting the Touchpoint event app, including announcing the app, highlighting features, and on-site promotion strategies.
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Login Options
Overview of login options and password management in Touchpoint, including pre-defined attendee list options (Planner-Created Password, Attendee-Creat...
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Process Timeline
Best Practice Process for Client Success: Event App Timeline/Checklist outlining strategic planning, configuration, deployment, and analytics.
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Activity Feed
Details on configuring the Activity Feed feature, including content sources, home screen panel, moderation, scheduled posts, and notifications.
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The Consequences of Changing Your Event Code
Overview of consequences when changing the Event Code in Certain Platform, including file paths and Touchpoint integration.
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Removing Attendees from Certain Platform when the Event has a Touchpoint Integra...
Steps to remove attendees from Certain Platform for events integrated with Touchpoint. Changing registration status triggers removal in Touchpoint by ...
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Updating Speaker Information in Touchpoint
Special guidance on updating speaker records in Touchpoint when connected to Certain Platform; includes steps for records synced from Certain Platform...
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Session Speaker Integration - Touchpoint
Guidance on attaching speakers to sessions and session instances for Touchpoint visibility.
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Session Related Links: Syncing from Platform to Touchpoint
Guidance on syncing session-related links from Platform to Touchpoint using the Touchpoint: Related Link tag on Conference Custom Fields.
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Adding Speakers on Sessions and Instances
Instructions for assigning master and specific speakers to sessions and their instances in the Certain platform.
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Igniting Event Experiences with Touchpoint Ignite
On-demand webinar about gaining deeper insight into audience behaviors, preferences and trends to drive revenue and results from events. Learn how to ...
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Take a Tour of Touchpoint Ignite Event App
Overview of the Touchpoint Ignite event app tour, highlighting key features and benefits.
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Our Customers Tell The Best Stories
Customer stories highlighting how organizations use Certain’s event management platform to improve efficiency, branding, scale, and insights.
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Your CEO Asks
When you're investing a significant portion of your marketing budget in events and your CEO asks, 'What are the results?', do you have the resources a...
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Why a Mobile Event App? Amazing Insights. That’s Why.
Guide explaining the value of a mobile event app with insights and a download option.
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Ultimate Guide to Event Success
From conceptualizing and strategizing your event to managing budgets, engaging attendees, and measuring impact, the Ultimate Guide to Event Success wi...
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Turning Event Data into Gold – 7 Ways to Measure the Business Impact of Your Eve...
Attendee Management & Certain show you how to transform your event data into meaningful insights.
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Turn Engagement Signals into Pipeline
Video On Demand resource showing how to turn engagement signals into pipeline using Certain's event management solutions.
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Turn Cold Event Leads Into Hot Opportunities with Certain
Infographic describing how Certain’s event experience solution helps convert ice cold event leads into warm customers and outlines Certain’s event man...
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The Ultimate AI Tech Stack for Event ROI
Overview of the ultimate AI tech stack for driving event ROI with engagement and analytics capabilities.
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The Top 10 Best Event Management Software Features
Infographic outlining ten key features for evaluating event management software, focusing on data quality and real-time insights.
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Redefining the Event Landscape in the Enterprise World
Part 1 of the Enterprise Events series explains how events serve as strategic tools to drive growth, foster innovation, and enhance brand value.
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Igniting Event Experiences with Touchpoint Ignite
On-demand webinar explaining how to unlock buyer intent from event data, with advanced engagement tools and analytics to create personalized event exp...
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Power Templates
Power Templates enable event templates to streamline and standardize event creation on Certain's platform.
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Event Personalization at Scale
Video On Demand resource showcasing enterprise event management solutions and tools.
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Video On Demand: Your Events are Talking, Are You Listening?
Overview of Certain's on-demand event management solutions including manage, engage, and analyze capabilities.
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Measuring Event Success Across the Funnel
Infographic explaining how to evaluate event impact across the funnel and link event goals to business outcomes.
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How to Accelerate Revenue with Intelligent Events
Guide on accelerating revenue by leveraging intelligent events to engage customers throughout the buying journey.
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How Grand Connections Scaled Events with Certain
Video on demand detailing how Grand Connections scaled events with Certain's platform.
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Events as a Strategic Lever in B2B Marketing
An eBook, Part 2 of the Enterprise Events series, explaining how events serve as a strategic lever in B2B marketing and how to plan, measure, and adap...
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Event Management Overview
Overview of Certain's Event Management technology solutions for managing, engaging, and analyzing events.
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Get Intelligent Insights From All Your Events
Get Intelligent Insights From All Your Events — We help you track and analyze your event data and send signals to improve attendance, engagement and r...
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Event Engagement Overview
Overview of Certain's event engagement solutions, including Manage Events (Enterprise Event Management Software), Engage Attendees (Touchpoint), and A...
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Event Data Strategy Best Practices
Infographic detailing best practices to ensure that your event data strategy supports engagement and delivers measurable outcomes.
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Event Automation for Data-Driven Marketers & Event Professionals
Infographic about Certain's event management technology and its components, including Touchpoint and Event Intelligence.
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Driving Event Value in 2026
The 2026 State of Events Value Survey reveals event professionals striving to balance the art of experience with the science of data. The results pain...
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Delivering Business Objectives Through Digital Events
Infographic describing how digital events help deliver business objectives and how to implement them.
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Certain Touchpoint Engagement App
Touchpoint fosters engagement by delivering the right content at the right time and gathering engagement signals for virtual, in-person, and hybrid ev...
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Certain Event Advisor Webinar & Demo
Video on demand resource presenting the Certain Event Advisor Webinar and Demo and overview of event management technology solutions.
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End Networking Roulette: Let Next Gen AI Do the Matching
Video on Demand content featuring the End Networking Roulette: Let Next Gen AI Do the Matching demonstration and related event management technology s...
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3 Proven Ways to Turn Event Leads into Revenue – Fast
Video on demand resource describing three proven methods to turn event leads into revenue quickly.
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Select the Ideal Package for Your Team
Pricing for Touchpoint Ignite, Certain Pro, and Certain Enterprise packages with data, templates, and security features.
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Certain Launches Powerful Event Buying Signal Solution to Fuel Pipeline Growth a...
Certain announces its AI-powered event buying signals solution to transform event interactions into actionable buying signals, enabling marketers to c...
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Thank You For Visiting Our Booth At IMEX America 2024
Thank you for visiting Certain at IMEX America 2024. Explore resources on Event Intelligence, Event Management, and Event Engagement.
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Thank You For Visiting Our Booth At IMEX America 2023!
Thank you for visiting our IMEX America 2023 booth. We offer resources on Event Intelligence, Event Management, and Touchpoint to help you drive atten...
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Who Uses Event Automation Software?
FAQ explaining who uses event automation software, including the Marketing Team, the Events Team, and corporate event management companies.
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What Is a Mobile Event App?
FAQ describing what mobile event apps are and their key features.
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Touchpoint | Demo
Whether your next event will be in-person, virtual, or hybrid, getting your attendees involved is key to making it a success. Connect with attendees o...
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From Attendee to Buyer: Deliver Experiences That Drive Growth
Overview of how Certain's Attendee Experience enables personalized journeys, AI-driven insights, and a connected lifecycle to convert attendees into b...
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What is Event Data Orchestration and Why it Matters
Explains how event data orchestration connects event engagement to sales and marketing to accelerate the buyer journey and maximize ROI.
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Streamlining Event Data Analysis to Maximize Event Success
Overview of how AI-powered event data platforms streamline data, insights, and decision-making to improve event outcomes.
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Making Every Moment Count: Strategies to Boost Event Engagement and Impact
A guide to building an engagement data strategy and transforming event data into actionable insights using AI-powered event management software.
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Mastering B2B Event Strategy: Harnessing AI, Intelligence, and Insights for Succ...
Mastering B2B event strategy using data orchestration, AI, and event intelligence to optimize attendee engagement and ROI.
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Leveraging Event Data and AI for Business Success
A blog recap of a webinar on leveraging event data and AI to drive business results, including data collection strategies and Touchpoint Ignite.
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The Impact of Deep Audience Insights on Event Success
Blog post exploring how audience insights influence event revenue and introducing Touchpoint Ignite for richer attendee engagement.
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3 Ways to Spark Sales-Ready Conversations Post-Event
Three methods to convert post-event engagement into sales-ready conversations using data alignment, Agentic AI, and AI-powered insights.
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3 Ways to Drive Loyal, Repeat Event Sponsors
Three strategies to drive loyalty from event sponsors by engaging attendees, offering exclusive discounts, and sharing tailored event insights.
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Certain EventStream Guide
Technical guide describing installation and usage of the EventStream integration with Oracle Eloqua.
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Power Template - How to Use the Power Template (APIs and Catalogs)
Guidance on using the Power Template APIs and catalogs, including the Agenda API, Speaker API, and Session Catalog Designer workflows.
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Pay.gov - Response 4054
From Pay.gov, this message could mean a data validation error, not a system or transport error.
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Integration Settings Needed for Stripe Payment Processor
Information on the integration settings required to use Stripe as a payment processor in events on the Certain Platform.
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E-commerce FAQ - Configuring E-commerce Accounts
Instructions for configuring e-commerce accounts and payment gateways within the Certain platform.
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Financials
Financials section detailing payment processing options, security settings, financial settings, tax codes, and online payment processing for events in...
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API Fetch - Eloqua step by step configuration
Step-by-step guide to configure API Fetch with Eloqua for ingesting Eloqua contacts as Certain registrations.
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Certain API 2.0 Developer Documentation
Overview of Certain API 2.0 REST methods, authentication, resource paths, and rate-limiting FAQs.