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Event Setup: Attendee Types
Guide to creating and managing Attendee Types for events, including setup steps and uses.
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How to Close Registration for an Event
Guidance on closing event registration using Forms or Event Status, with notes on end dates and closed messages.
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Events List Web Page
Documentation on configuring the Events List web page, including the list of active/future events and table column settings.
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Select Report Subtotals (Events)
Documentation on displaying subtotals in event reports, including grouping options and per-group totals.
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Choose Report Grouping (Events)
Documentation on configuring up to three levels of summary groupings for event reports in the Certain platform.
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Specify Report Display Options (Events)
Options to configure report display and print settings for event reports in Certain.
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Meeting Requests (Websites)
Help article describing Meeting Requests on websites in the Certain Help Center.
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Search For Websites
Instructions for searching websites across events and accounts using criteria, operators, and filters.
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Search
Instructions for using the search feature in the Certain Help Center, including field, operator, value, and account selection, plus how results open.
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Create a New Form
Guide to creating a new registration form in Certain's event platform, covering sections, setup, layout, and advanced settings.
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Event Websites
Overview of the Event Websites feature in the Certain Help Center, including listing, managing, and actions for event websites.
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Itinerary Settings
Help article on configuring the Itinerary PDF appearance and content for events in Certain.
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Speaker and Session Management User Guide
An illustrated PDF describing how to manage Sessions and Speakers in an event.
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Event Session and Speaker Summary Report
A summary of all qualified sessions and their speakers for an event, including details from the Session record.
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Event Session Status Summary Report
A report showing attendee counts per session instance, with registrations, cancellations, waitlists, and attendance details.
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Event Session Summary Report
A guide describing the Event Session Summary Report, including what it lists, how to access details, and export options.
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Custom Event Data
Overview of Custom Event Data fields, access, usage for internal reporting, and account-level display fields in Certain.
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Connect Certain with Your Application Ecosystem
Power your marketing and sales ecosystem with connected event operations and insights. Certain integrates across your enterprise stack to streamline e...
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Certain Event Intelligence
Gain a 360-degree view of buying signals and insights to improve attendee behavior, performance, and revenue across all events.
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Submit a request
Support center form to submit a request to Certain Touchpoint.
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Groups & Terms
Documentation on creating and managing Groups and Terms to filter resources in Touchpoint.
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Reports FAQ - Collecting Multi-Event Data for Consolidation Reports
Information about collecting and managing multi-event data for Consolidation reports in Certain.
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Add To Calendar Updates
Upcoming changes to the Add to Calendar feature, integrating AddEvent and modifying display settings at account and event levels.
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How to Delete Images and Files in an Event or an Account
Instructions to delete images and files from Event or Account assets in the Certain platform.
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Add a favicon to your Event
Step-by-step instructions to upload and apply a favicon for an Event in the Certain platform.
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Changing the Currency Used in an Event
Information about changing the currency used for an event by updating the payment processor.
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Account Structure and Sub-Account Management
Overview of account structure and sub-accounts in the Certain platform, including setup and usage.
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Build and Manage an Event - Step 7
Step 7 provides a pre-registration readiness checklist for getting ready to accept registrations for your event.
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Certain 7.0.5 Release Notes
Release notes for Certain 7.0.5 covering enhancements and bug fixes across Badging, API, Events, Sessions, Reporting, and more.
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Administering Certain
Overview of account-level settings and administrator capabilities in Certain.
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Event List (Reports-Only Users)
For 'Reports Only' users — accessed automatically after logging in; explains how to view and run event reports assigned to your role.
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SSO Configuration
Administrator-only page to configure Single Sign-On connections for events in Certain.
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Questions
The Questions page explains how to create and configure custom questions for registration forms and related areas in Certain.
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Email (Attendee)
Instructions for sending emails to registrants from the Attendee email feature in Certain Event Management.
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Data Extraction Guide
Guide to extracting historic profile, registration, and event data from Certain using custom reports.
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Account Usage
Administrators can generate activity reports on account usage, including events, registrations, imports, and test registrations, with export options.
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Custom Questions
Overview of using custom questions to collect event-specific registration data in Certain.
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How to Create a New Event
Guide to creating a new Event in Certain: from scratch, copy, or template; includes Event Details fields and admin sections.
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Events as a Strategic Lever in B2B Marketing
An enterprise-focused overview of how events drive lead generation, engagement, and brand growth in B2B marketing.
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Event Data Strategy Best Practices
Best practices for leveraging event data to personalize engagement and drive measurable outcomes for marketers and sales teams.
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Are Your Events Working Hard Enough?
A guide on using event data to enrich attendee insights and drive lead nurturing.
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Reading Your Buyer's Mind On-demand Webinar
On-demand webinar showing how to unlock buyer intent through event data with engagement tools and AI insights.
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What’s Next in Event Intelligence
A whitepaper exploring AI's potential in the event industry, including AI’s impact on trends, the role of event data, AI’s reciprocal role in data col...
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Turning Event Data into Gold – 7 Ways to Measure the Business Impact of Your Eve...
Video on demand content describing how to measure the business impact of events using attendee management and analytics.
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The Event Marketing Playbook: Mobile Strategy
To get to the next level of attendee engagement and event data collection, you’ll want to offer an event mobile app. But first, a strategy for mobile ...
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Reading Your Buyer’s Mind
On-demand webinar about unlocking buyer intent through event data and advanced engagement tools.
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Marketing Event Automation Simplified
Infographic about combining data from marketing automation and events to deliver ROI. Includes resources and solutions for event marketers.
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Gathering Attendee Feedback – Beyond the Event Experience
Learn how to harness the power of event data to unlock buyer intent and identify important buying signals in this on-demand webinar.
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The Future of Events: ABM Strategy
Guide about ABM strategy for events with a downloadable whitepaper.
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From Signals to Sales: Activating Intent Data from Events
Video on demand webinar transcript about activating intent data from events.
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The Event Engagement Data Playbook
How to Drive, Capture and Act on Attendee Engagement Data for Your Virtual, Hybrid and In-Person Events.
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7 Seriously Simple Steps to Convert More Event Leads
The Marketer’s Cheat Sheet to Using Event Data for Better Lead Scoring & Nurturing.
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Certain Signal: Event Data in Action
Infographic about filtering noise in event data to enable real-time action by sales and marketing teams.
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Certain Launches API Fetch: A Revolutionary Event Data Syncing Solution
Certain announces API Fetch, a data integration solution that automates event data synchronization across external systems into Certain's platform.
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metroConnections | Partner
metroConnections is your single source for creating and managing the entire event experience from conferences and meetings to stage productions and tr...
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Demandbase | Partner
Demandbase is a powerful targeting and personalization platform that identifies target accounts and engages them with relevant content to drive revenu...
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What is Event Intelligence Software?
FAQ about event intelligence software and how it analyzes and optimizes events.
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Reading Your Buyer's Mind: Event Strategies for Truly Getting to Know Your Buyer
On-demand webinar showing how to unlock buyer intent through event data.
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Turning Event Data into Gold – 7 Ways to Measure the Business Impact of Your Eve...
On-demand webinar explaining how to transform event data into meaningful insights.
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Gathering Attendee Feedback – Beyond the Event Experience
An on-demand webinar about harnessing event data to unlock buyer intent and identify buying signals.
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From Signals to Sales: Activating Intent Data from Events
An on-demand webinar showing how to translate event data into actionable intelligence to drive pipeline and accelerate deals.
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Event Center For Marketers and Event Planners
On-demand webinars and events for marketers and event planners.
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What Is Data-Driven Marketing and How Does It Improve Your Event ROI?
Overview of data-driven marketing and its impact on event ROI, with steps to implement.
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Streamlining Event Data Analysis to Maximize Event Success
Forrester data shows many marketers struggle to leverage event data; this article explains how AI-driven event intelligence streamlines data and enhan...
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Making Every Moment Count: Strategies to Boost Event Engagement and Impact
A guided approach to capturing and leveraging event data to engage attendees and maximize ROI using AI-powered insights.
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Leveraging Event Data and AI for Business Success
Blog recap of a webinar on event data and AI, including Touchpoint Ignite and data-driven strategies for ROI.
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Events are the Tried-and-True GTM Channel for B2B Companies in 2026
Explains why events are a core GTM channel for B2B in 2026 and how to implement a repeatable event-driven strategy.
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Marketing Event Trends to Watch out for in 2023
Overview of key marketing event trends for 2023, including hybrid/in-person growth, data-driven insights, tailored experiences, omni-channel strategie...