What is the Help feature on the Certain platform and how do I use it?
Help feature Certain platform
The Help feature is the 24/7 Certain Support AI Chat Bot, accessed via the speech‑bubble icon in the top‑right navigation after logging in, which provides instant answers and can open a support ticket when needed. It draws from all Certain Help Center content to guide you through step‑by‑step tasks, troubleshooting, release notes, and system questions. Certain Support AI Chat Bot
What specific task or issue are you trying to resolve today?