What support options are available?

Topic: General

Last verified against certain.com:

The global Help and Support menu gives access to Page Help, Training, Support, System Information, and User and Account Settings. Support opens the Certain Community, and Training goes to Certain Academy.

  • Page Help opens the context-sensitive help topic for the page you’re on.
  • Training includes webinars, courses, and videos.
  • Support includes access to the community, Academy, API documentation, and the Knowledge Base.
  • System Information shows your instance’s release number and POD.
  • User and Account Settings lets you edit your user info and password, and Administrators can manage account settings.

Q&A ID: 522