Question

Is badge scanning supported?

Topic: AI-Driven Session Management

Answer Medium Confidence (70%)

**Is badge scanning supported?**

✅ YES — Certain supports badge scanning.

- Session attendance (Touchpoint Attendance Tracking): staff can scan QR codes on printed badges to check attendees into sessions. You must enable check-ins in the Agenda settings and use the Lead Code field (which can be merged into a QR on badges). [Attendance Tracking](https://touchpoint-support.certain.com/hc/en-us/articles/360030229754-Attendance-Tracking)

- Exhibitor lead capture (Lead Retrieval): exhibitor users can open the Leads scanner in the app to scan badge QR codes with the device camera; scanned leads sync to the Exhibitor VIP portal. [Lead Retrieval - Feature Overview](https://touchpoint-support.certain.com/hc/en-us/articles/360033729193-Lead-Retrieval-Feature-Overview)

- Badge printing and hardware notes: Touchpoint supports QR generation on badges, but printer and network details matter (iOS requires AirPrint printers; Android compatibility varies; ensure AP/client isolation is off on Wi‑Fi so devices can discover badge printers). [Certain Badge Printers](https://platform-support.certain.com/hc/en-us/articles/360020200533-Certain-Badge-Printers)

Would you be using badge scanning for session check-ins, exhibitor lead capture, or both?

Q&A ID: 568

Source Confidence: 70% (based on semantic similarity to source pages)