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Event FAQ - Working with Agenda Items
Instructions for creating, editing, and managing agenda items in an event, including types, inventory, fees, and labeling.
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Adding Questions to Agenda Items
Guide on assigning custom questions to agenda items within event planning.
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Define Report Export Actions (Setup)
Instructions for configuring automatic actions when exporting a report, including up to three Mass Actions and export options.
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Define Report Export Actions (Events)
Instructions on configuring export-time Mass Actions for report exports.
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Registrations FAQ - Updating a Group of Registrations
Mass actions enable users to perform single actions on a group of registrations or records from the Mass Action drop-down list.
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Forms FAQ - Setting Up the Agenda Search Section
Defines labels for the Agenda Search form fields and configuration options, including filters, rows per page, and no-results messaging.
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Import (Groups)
Instructions for importing groups from a CSV file, including preparation, mapping, and post-import steps.
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Group List
Guide to creating and managing registrant groups for events, including assigning attendees and configuring related options.
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Questions (Registration Form)
Help Center article detailing the Questions sections for registration forms.
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Scheduled (Agenda Items)
Overview of scheduled agenda items, including list and calendar views, custom types, and grouping for an event.
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EXPORT
Define and manage report export actions in Certain Help Center.
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Agenda Item Quantities
Guidance on displaying agenda item quantities in event report columns, with two options: Quantity and Quantity Label.
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2025 Spring Release #4 (8.3.27)
Release notes for the 2025 Spring Release #4 (8.3.27), including fixes for session names, agenda items, and display fields.
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2025 Winter Release #5 (8.3.23)
Release notes for the 2025 Winter Release #5 (8.3.23) of the Certain platform.
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Features Overview
Overview of app features for the Certain Touchpoint attendee mobile app.
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Maps and Locations
Instructions for creating image maps and street maps in Touchpoint, including pins, locations, and device views.
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Capacity Planning
Capacity planning in Touchpoint extends the Agenda feature to manage session capacity.
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Touchpoint Dashboard Training - June 2021
Touchpoint Dashboard Training article with agenda items and related resources.
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Agenda Feature Settings and Management
Documentation of settings for agenda features including check-ins, filters, and sub-sessions in Touchpoint.
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Activity Feed
Instructions for Activity Feed settings, home screen panel, scheduling, and moderation in Touchpoint.
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Scheduling and Publishing Sessions
This article covers manual session status changes, scheduling sessions, and using Mass Actions in the Certain platform.
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Adding percentage based discounts to your Event
Guide to applying percentage discounts to event registrations via promo codes or logic-based rules.
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Email Alerts
Configures email notifications for attendee types and agenda items when inventory thresholds are reached.
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Managing Registrations - Cancellations and Refunds
Guide to creating cancellation fees for registrations and agenda items, and processing refunds.
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General FAQ - Streamline Agenda Item Entry
Instructions to streamline agenda item entry in Certain using Import/Export features, including creation, export, Excel editing, and re-import.
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General FAQ - Setting UP Online Forms
Overview of creating and managing online registration forms, including available sections and setup details.
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General FAQ - Setting Up an Event
Overview of setting up an event in Certain, including event details, attendee types, questions, agenda items, payments, accommodation, and online disp...
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Reports FAQ - Define Report Export Actions
Guidance on configuring up to three Mass Actions that auto-run when exporting a report in Certain's platform.
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Using Inline vs. Display Logic
Guide to showing content on forms using Inline and Display Logic in the Certain platform.
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Using a Table to Display Agenda Items in the Form
Instructions for displaying Agenda Item descriptions and labels on a form using a table, including steps to edit Agenda Items and insert a table.
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Add To Calendar Updates
Upcoming changes to the Add to Calendar feature, integrating AddEvent and modifying display settings at account and event levels.
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Fees - Expiration and changing amounts
Details about how event fees expire and how to change fee amounts on items and registrations in Certain.
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Sharing Reports via Tokenized URL
Guide to sharing reports via tokenized URLs with read-only access or mass-action permissions.
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2025 Fall Release #2 (8.3.38)
Release notes for 2025 Fall Release #2 (8.3.38) detailing bug fixes across blocks, forms, attendees, payments, and reporting.
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2025 Summer Release #6 (8.3.36)
Release notes for 2025 Summer Release #6 (8.3.36) covering bug fixes across agenda items, assets, badges, display rules, event copy, registrations, pr...
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2025 Summer Release #4 (8.3.34)
Release notes for 2025 Summer Release #4 (8.3.34) detailing bug fixes across agenda grouping, country list, email links, registrations data transfer, ...
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2025 Summer Release #1 (8.3.31)
Release notes for 2025 Summer Release #1 (8.3.31), including bug fixes for agenda calendar items, admin tooltips, payment meta data through authorize....
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2025 Spring Release #5 (8.3.28)
Release notes for the 2025 Spring Release #5 (8.3.28), including enhancements, bugs, and SSO improvements.
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Build and Manage an Event - Step 4
Step 4 explains adding options via agenda, accommodations, payments, logic, registrations, and custom HTML to event registration forms.
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Appending Agenda Items to an Email Template
Guidance on using Display Rules to include Personal Agenda items in an Email Template.
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Certain 7.0.4 Release Notes
Release notes for Certain 7.0.4, detailing enhancements and bug fixes.
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Event FAQ
FAQs for managing events in the Certain Help Center.
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Update Full Capacity/Inventory Messages
Instructions to update messages for full inventory items or when capacity is reached for Sessions and Agenda Items.
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Forms FAQ - Changing the Order of Items on a Form
Instructions for configuring the order of sections and items on a form, including page layout and encryption rules.
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Forms FAQ
FAQ covering common tasks for managing forms in the Certain Help Center.
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Packages
Help article detailing the Packages feature in Certain's Event module, including setup, usage, and reporting.
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Agenda Display Options (Registration Form)
Documentation on configuring Personal Agenda, Agenda, and Agenda Guest List for the Registration Form.
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Agenda Items: Advanced (Custom Questions)
Legacy feature to attach custom questions to agenda items in event registrations; guidance and cautions.
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Questions
The Questions page explains how to create and configure custom questions for registration forms and related areas in Certain.
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Merchandise (Agenda Items)
Guide to managing Merchandise items for an event, including the Item List, Custom Merchandise Types, and Groups & Classifications.
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Fees & Discounts (Agenda Items)
Overview of fees, discounts, taxes, and custom types for agenda items, with item management and best practices.
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Notification Setup
Configure email notifications to alert recipients when capacities reach defined thresholds for attendees, items, and events.
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Reviewers
Guide to managing reviewers in Speaker and Session Management within Certain.
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Speakers (in Speaker and Session Management)
Guidance for adding, editing, importing, and managing speakers in the Speaker and Session Management module.
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Agenda (Attendee)
Guidance on managing attendee agendas for registrations in Certain, including headers, personal agenda, item information, and guest lists.
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Attendee Overview
Overview of the Attendee Overview page in Certain Help Center, including printing, favorites, and attendee data sections.
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Query (Find) Registrations
The Query Registrations page enables quick, detailed searches to locate registrants with configurable filters, columns, and actions.
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Tags
Guide on adding, listing, importing, and exporting tags for accounts and sub-accounts.
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Agenda
Overview of agenda categories and how to manage scheduled items, fees, merchandise, and other agenda items in the event planning system.
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Take a Tour of Touchpoint Ignite Event App
Tour page for the Touchpoint Ignite Event App with feature highlights and a CTA.