Avoiding Content in an Event being Overwritten

Cause

• The most common cause of content being overwritten in an Event is working with multiple tabs open.
• The system only knows the last activity saved, not the tab of the browser where the user is working.
• The risk is content being overwritten with incorrect information.

Best Practices

• When working with multiple tabs open, ensure that the tab with the most recent activity is the tab on which changes are saved.
• The page can be refreshed before making any modifications.
• The menu button or link on the page can be clicked to bring up the area currently being worked in.
• The best practice is to work in a single tab.
• If a workflow requires using multiple tabs or windows, use different browsers at the same time.

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