Event Setup: Contact

Registration Contact: Definition

The Registration Contact is the person or organization that provides registration support for the event.
If an individual fulfills this role, the individual's name should be listed as the Contact.
If an organization or group provides registration support, then the group name should be listed as the Contact.
Registration Contact information is shared across an account (or sub-account).
If it is not the first event in your account, you will have the option to select from a list of existing Registration Contacts.
Note: Any changes made to a Registration Contact's information will affect the Registration Contact's information in all other events.
If you do not wish to make a global change, click the Add New link at the top of the page to create a new Registration Contact with alternate details.

1. Navigate to Plan > Event Setup > Overview, and scroll down to the Contact section.

2. Select a Contact from the drop down list if the Contact already exists.

3. If the Contact does not already exist, click Add New.

4. If the Contact information needs to be updated, click Edit This Content.

5. Changes to a Registration Contact's information will apply to the same Registration Contact across all other events.

Emails sent to Registrants from the Certain Platform include the Registration Contact's email address in the From field.
Emails sent to Registrants from the Certain Platform include the Registration Contact's email address in the Reply To field.
Registrants will respond directly to the Registration Contact if they have questions.
The Contact information can be displayed using data-driven fields on the Event Website.
The Contact information can be displayed on the Registration Form and in the body of email confirmations or templates.
This arrangement is helpful when setting up a template event to be used for a series of similar events with a different Contact for each.
Each page of the Registration Form has a link to a Registration Assistance Form.
The Registration Assistance Form displays the Contact information.
The Registration Assistance Form enables Registrants to send an email directly to the Registration Contact, including event details by default.

Concurrent Registrations on Forms - Error: Please wait; the page will be automatically resubmitted
Registration Groups in Certain
Using Agenda Items and Logic Rules to Apply Discounts
Contacts
Adding Questions to a Form

Nuccia Vani, 5 years ago: Require help with 2 form set ups.
I was able to copy as I have done in the past.
however, there has been several issues: Payments are not going through - customer receives an error message?
Some of the payments are going through, however, no confirmation is received.
Please Help.
Nuccia Vani, 5 years ago: Hello.
Current working in the office please call 416-535-8501 ext. 32185.
Nuccia Vani, 5 years ago: Hello.