Global Navigation Icons
Wherever you are in Certain, this global navigation bar is available in the top right corner.
- Support bot: It is built to handle most "how-to" questions, it is a reliable source for step-by-step instructions.
- Support bot: You can also use the bot to request the last few Release Notes.
- Search: Search for Registrations, Profiles, Events, Forms, or Websites
- Recent Items: Display a drop-down list of the items (such as events and registrations) that you have accessed recently.
- Recent Items: Click one to go to that record.
- Favorites: Display a drop-down list of the items (such as events and registrations) that you have marked as favorites.
- Favorites: Click one to go to that record.
- Help and Support: Choose one of these five options:
- Page Help: Open the online help topic (in a separate pop-up window) for the current Certain page.
- Page Help: This would be part of the same online help as you are reading now.
- Page Help: All the topics are also available in the table of contents or via a search.
> Note: The same context-sensitive Page Help is increasingly available via a Help button in the anchored button-bar at the bottom of many pages (to the left of the Save button, etc.). > The content is the same, but the Help button may be easier to see or reach.
- Training: Go directly to Certain Academy, with its Training Webinars, Courses, and Videos
- Support: Go to the Certain Community to answer your support questions.
- Support: Includes access to Certain Academy, API Documentation, and the Knowledge Base.
> Note: The Knowledge Base has the same content as the Page Help, but with the focus on searching instead of the Table of Contents.
- System Information: Display technical information about your instance of Certain, including its release number and the POD on which it is running.
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> Note: Copies of previous release notes are retained in these help pages.
- User and Account Settings: Choose one of these three options:
- User Information: Edit your own user information, and/or change your password.
- Account Settings: Administrators only; administer Account Settings, such as users, sub-accounts, etc.
- Logout: Close your session and exit Certain.