The global navigation bar is available in the top right corner of Certain.
Support bot
- The Support bot is built to handle most "how-to" questions.
- The Support bot provides step-by-step instructions.
- You can also use the Support bot to request the last few Release Notes.
Registrations, Profiles, Events, Forms, or Websites
- The global navigation bar provides access to Registrations, Profiles, Events, Forms, and Websites.
Recent Items
- The Recent Items option displays a drop-down list of recently accessed items, such as events and registrations.
- Click a listed item to go to that record.
Favorites
- The Favorites option displays a drop-down list of items that have been marked as favorites.
- Click a listed item to go to that record.
Help and Support
- The Help and Support area includes five options.
Page Help
- Page Help opens the online help topic for the current Certain page in a separate pop-up window.
- The content in Page Help is the same as the online help you are reading now.
- All topics in Page Help are also available in the table of contents.
- The Help button in the anchored button-bar at the bottom of many pages (to the left of the Save button) provides context-sensitive Page Help. The Help button may be easier to see or reach.
Training
- Training goes directly to Certain Academy, with Training Webinars, Courses, and Videos.
Support
- Support goes to the Certain Community to answer support questions.
- The Certain Community includes access to Certain Academy, API Documentation, and the Knowledge Base.
- The Knowledge Base has the same content as Page Help, but focuses on searching instead of the Table of Contents.
System Information
- System Information displays technical information about your instance of Certain, including its release number and the POD on which it is running.
- Copies of previous release notes are retained in these help pages.
User and Account Settings
- User Information: Edit your own user information, and/or change your password.
- Account Settings: Administrators only; administer Account Settings, such as users, sub-accounts, etc.
- Logout: Close your session and exit Certain.
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