Global Navigation Icons

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Published:

Keywords: Global Navigation Icons, Certain, Support bot, Recent Items, Favorites, Help and Support

Document ID: https://platform-support.certain.com/hc/en-us/articles/30774660565143-Global-Navigation-Icons#split1

Global Navigation Icons

Wherever you are in Certain, this global navigation bar is available in the top right corner.

Support bot

Support bot is built to handle most “how-to” questions.

Support bot is a reliable source for step-by-step instructions.

Support bot can be used to request the last few Release Notes.

Search

Search is for finding Registrations, Profiles, Events, Forms, or Websites.

Recent Items

Recent Items displays a drop-down list of items.

Recent Items includes items such as events and registrations.

Recent Items lets you click an item to go to the record.

Favorites

Favorites displays a drop-down list of items.

Favorites includes items such as events and registrations.

Favorites lets you click an item to go to the record.

Help and Support

Help and Support provides five options.

Page Help

Page Help opens the online help topic in a separate pop-up window for the current Certain page.

Page Help is part of the same online help as the help content being read.

All topics for Page Help are also available in the table of contents or via a link.

> Note: The same context-sensitive Page Help is increasingly available via a Help button in the anchored button-bar at the bottom of many pages (to the left of the Save button, etc.). > The Help button content is the same. > The Help button may be easier to see or reach.

Training

Training goes directly to Certain Academy.

Training includes Training Webinars, Courses, and Videos.

Support

Support goes to the to answer support questions.

Support includes access to Certain Academy, API Documentation, and the Knowledge Base.

> Note: The Knowledge Base has the same content as the Page Help. > The Knowledge Base focuses on searching instead of the Table of Contents.

System Information

System Information displays technical information about an instance of Certain.

System Information includes the release number.

System Information includes the POD where the instance is running.

> Note: Copies of are retained in these help pages.

User and Account Settings

User and Account Settings provides three options.

User Information

User Information lets you edit your own .

User Information also lets you change your password.

Account Settings

Account Settings is for Administrators only.

Account Settings administers .

Account Settings includes managing users and sub-accounts, and similar items.

Logout

Logout closes the session and exits Certain.