How to Use Kiosk Mode in Greet

Overview

Kiosk Mode turns any Greet device into a locked-down, self-service check-in station.

Kiosk Mode has two modes.

Event Check-In is for event-wide arrivals with badge printing.

Session Check-In is for tracking attendance into a specific session with capacity validation.

Both Event Check-In and Session Check-In lock the device behind an Exit PIN.

Both Event Check-In and Session Check-In run fully offline once the attendee cache is loaded.

This article covers setup, launch, running each mode, and exiting.

Navigate to Kiosk Mode

1. In the left sidebar, click Dashboard & Events and select your event.

2. From the event's Overview page, click Kiosk Mode in the left sidebar.

3. The Kiosk Mode landing page shows two options.

1. Event Check-In

2. Session Check-In

Choose the option that fits your use case.

Event Check-In Kiosk

Step 1: Select a Printer

1. Click Event Check-In to open the setup wizard.

2. The setup wizard has four steps.

1. Select Event

2. Printer

3. Template

4. Launch

3. The event is preselected.

4. On the Printer step, click Select a Printer.

5. The printer panel has four tabs.

Each cloud printer shows an online or offline indicator.

If the device shows "No local printers configured", the device hasn't been paired yet.

See the How to Set Up a Badge Printer in Greet guide.

Use Browser Print as a fallback when no other option fits.

6. Click the printer you want this kiosk to use.

7. The dialog closes.

8. The printer selection appears on the Printer step.

9. Click Refresh Cache to download the latest attendee data to this device.

10. After attendee data downloads, the kiosk keeps checking attendees in even if venue Wi-Fi drops mid-event.

11. Click Next.

Step 2: Select a Badge Template

1. On the Template step, choose one of two options.

The card expands to show the full type-to-template mapping for this event.

This badge design does not change based on attendee type.

2. Click Next.

Step 3: Configure Launch Settings

1. On the Review & Launch step, confirm your printer and template.

2. Configure the runtime settings.

3. Fullscreen Mode: turn this on for any public-facing kiosk.

Greet enters fullscreen on launch.

Greet hides browser chrome on launch.

4. Appearance: pick Light for bright rooms.

Pick Dark for dim venues.

This setting is per-kiosk.

Step 4: Set the Exit PIN

1. Scroll to the Exit PIN section.

2. The Exit PIN is required before you can launch.

3. All kiosk devices on this event share the same PIN.

4. If PIN is set is already showing, click the eye icon to reveal it.

5. To set or change the Exit PIN, click Change PIN.

6. Enter a minimum 4-digit PIN in the New PIN field.

7. Confirm the new PIN.

8. Important: settings can't be changed once the kiosk is active.

The only way to adjust settings is to exit and reconfigure.

Make all changes before clicking Launch.

9. Click Launch Kiosk Mode.

10. The device locks into fullscreen kiosk mode.

Running the Event Check-In Kiosk

1. The welcome screen shows the event name.

2. The welcome screen shows a live check-in counter.

3. The welcome screen shows a Start Check-In button.

4. A green Online chip appears on the welcome screen.

5. A Cached chip appears in the bottom-right corner.

6. The Online and Cached chips confirm the device's status.

7. Attendees tap Start Check-In to reach the Find Your Registration screen.

8. Two lookup options are available on the Find Your Registration screen.

The attendee aims the QR code from their confirmation email or badge at the viewfinder.

The attendee taps **.

9. If the lookup returns more than one match, the Verify Your Identity screen appears.

10. The attendee enters the email address they registered with.

11. The attendee taps Verify & Check In.

12. On the confirmation screen, the attendee chooses one option.

13. After either action, the kiosk returns to the welcome screen for the next attendee.

Exiting the Event Check-In Kiosk

1. Tap Exit Kiosk Mode on the welcome screen.

2. Alternatively, tap the Greet logo 5 times from anywhere in the kiosk.

3. In the exit dialog, type the Exit PIN.

4. Click Unlock & Exit.

5. The device returns to the Greet admin view.

Session Check-In Kiosk

Setup

1. From the Kiosk Mode landing page, click Session Check-In.

2. Tap the session you want this kiosk to monitor.

3. On the launch screen, confirm the Exit PIN.

4. The Exit PIN is the same event-wide PIN used for Event Check-In.

5. Click Launch Session Kiosk.

Running the Session Kiosk

1. The session welcome screen shows the session name.

2. The session welcome screen shows the session location.

3. The session welcome screen shows the session time.

4. The session welcome screen shows a live attendance count.

5. Choose a scan mode.

Attendees scan their own badge.

Staff scans attendee badges.

6. Regardless of scan mode, two lookup methods are available.

Then tap **.

7. After a successful lookup, Greet checks the attendee into the session.

8. Greet updates the live attendance count.

Tips

The Cached chip signals the device is ready to work offline if needed.

Each laptop, tablet, or kiosk in the room can point to its own printer.

Adjust the setting.

Relaunch the kiosk.

For a detailed walkthrough of How to Use Kiosk in Greet, please see the training video below: