Attendee Type
- The Attendee Type section of the form enables the registrant to select their attendee type from a list, or to view the type that was pre-assigned to their registration.
- By default, all attendee types in the event are listed in this section of the registration form.
- An attendee can only have one attendee type for one event.
- If an attendee type has a name to Display for Reg Form, set up on Plan > Event Setup > Attendee Types, that is what's shown on the Attendee Types section instead of the attendee type Name.
- This is the only form section on which Display for Reg Form name is used.
- It is not used on the Verify or Confirmation sections.
Section Header
- A Section Header can be set on most of the pages that determine the appearance of the registration form.
- The header is typically used to display additional instructions or event information related to the particular section being configured.
- The text and HTML elements entered into the section header appear above the section elements themselves.
- The instructions will appear above the header bar, at the top of the section.
- Header Text will appear in the header bar.
- Page HTML will appear directly below the header, and can include any information desired, including HTML tags.
- If the fields in the Section Header area of the screen are left blank, the header will be inactive for that section.
Attendee Type Display Settings
- In this section, you can specify the following display settings:
- Display attendee type list and require selection? – Select one of the following options:
- No – The attendee type list is not shown, although the system will process the attendee type section and perform any logic or assignment of activities specified by the event setup.
- Optional – The list of attendee types is shown, but the registrant does not have to select one. This setting is not recommended, but may be useful in certain rare cases.
- Require – The list of attendee types is shown, and the registrant must select one in order to proceed with their registration.
- Display list if attendee type is pre-assigned? – This option determines how to display the attendee type option list if the registration was pre-assigned to an attendee type that is not in the displayed attendee type options. This occurs when the registrant uses an attendee type passcode to enter the form, or when the registration was previously created by a planner (individually or during a bulk import) and the attendee uses his or her registration code to access its information.
- In this scenario:
- If Optional or Require is selected, then the pre-assigned attendee type is shown at the top of the attendee type option list, and the registrant is allowed to change their attendee type.
- If No is selected, the attendee type list will not be displayed at all, and the registrant is unable to change their attendee type.
- One additional option, Read-Only, is useful if you want to display the label of the pre-assigned attendee type, but not enable the registrant to modify their attendee type.
- Note: The option selected for Display list if attendee type is pre-assigned comes into effect only when the registration does already have an attendee type, but regardless of whether the registration is Complete or Incomplete.
- No attendee type error message – The error message displayed when an attendee type is required and the registrant has not selected one on the registration form.
- Current attendee type – The label displayed before a pre-assigned attendee type that’s set to read-only. Default: "Current".
- Default attendee type – The attendee type that will be selected (if the registration does not have a pre-assigned attendee type) when the form is first displayed.
- Select the attendee types to display on this form – Can be selected from the list of available attendee types for this event. You may order the displayed attendee types in any manner desired. Attendee Types available which have been previously configured in the event appear in the box on the left, titled Available Types. Using the arrow controls, you can select items in the left box and move them to the Types to Display box on the right. The controls work as follows:
- Double arrow controls (->> and <<-) move selected items to the left or right.
- Quadruple arrow controls (->> >> and << <<-) move all items to the left or right.
- Top, Bottom, Up, and Down change the positioning of a field in the list of Attendee Types to Display. That order is the order in which they’ll appear on the form.
Waitlist Options
- Display before limit # – Is used to display a message if the attendee type has an inventory and the inventory limit has not yet been reached. For example, if the attendee type has a limit of 100 registrations and the display text is "Limit: ", then the online form will show "Limit: 100" next to that attendee type.
- Tip: Leave this field blank if you do not wish to show the attendee type limit.
- Display before # available – Works in the same manner as above, but shows the number of registrations remaining that can select an attendee type.
- Note: The limit and number remaining settings do nothing if the attendee type does not have a registration limit.
- Display if over limit – The text message that will be shown instead of a select option for any attendee type that has reached its inventory limit.
- Tip: Leave this field blank if you don't want full attendee types to be shown.
- If you select the Give registrant a waitlist option for full attendee types checkbox, a radio button will appear next to a sold-out attendee type on the form, enabling the registrant to add themselves to the waitlist for that attendee type. Use the label field to display a label, such as "Add me to the waitlist," next to the radio button on the registration form.
Fee Options
- Display fee name? – If Yes, the name of the fee associated with the attendee type will be displayed next to the attendee type name on the form.
- Display fee amount? – If Yes, the fee associated with the attendee type will be displayed next to the attendee type label on the form.
- Currency Symbol – This symbol will precede any fee displayed in the attendee type section of the form. The drop-down list box displays the currency symbol for the type of currency selected in E-commerce Setup (e.g., "$" for USD, "€" for Euros, etc.). There is a blank option if the Administrator chooses not to display a currency symbol.
- Fee display format – Determines the format that will be applied to the fee when displayed on the form. Once selected, all currency amounts will show values in this format. The selected currency format will be displayed on the attendee type list, program sections, verify/edit page, financial payments page, confirmation transaction detail, and email confirmations.
- "Complimentary" label for zero or no fee – Is a text message that will be shown, instead of a price, next to attendee type options that have no associated fees, or if the fee is zero. Leave this field blank if you do not want to display text next to no-fee or zero-fee options.
Note: An attendee can only have one attendee type for one event.
Related articles
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- Event Setup: Attendee Types
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- Troubleshooting - Payment Info Saving but not Processing on Complete Registrations
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