Certain Support
To access the Certain Support Site:
- To access the Certain Support Site, click the Help icon in the top right corner of the screen (wherever you are in the Certain platform).
- Then click the Support icon in the menu of options that opens.
The Certain Support site includes the following ways to answer your support questions:
- Knowledge Base is product docs.
- Knowledge Base includes user guides.
- Knowledge Base includes white papers.
- Knowledge Base includes webinars.
- Knowledge Base includes technical info.
- Knowledge Base includes best practices.
- Knowledge Base includes tutorials.
- Certain Academy is a resource to expand knowledge of the Certain platform.
- Certain Academy covers Event Management Best Practices.
- Developer Space provides code samples.
- Developer Space helps you learn the APIs.
- Developer Space helps you connect with other developers.
- Contact Us is a channel to submit a support request to our Customer Support team.
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