Certain Support

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Keywords: Certain Support, Knowledge Base, Developer Space, Customer Support team

Document ID: https://platform-support.certain.com/hc/en-us/articles/30774220507287-Certain-Support#split1

Certain Support

To access the Certain Support Site:

1. Click the Help icon in the top right corner of the screen (wherever you are in the Certain platform). 2. Then click the Support icon in the menu of options that opens.

The site includes the following ways to answer your support questions.

Knowledge Base

Knowledge Base is a support resource for product docs, user guides, white papers, webinars, technical info, best practices and tutorials.

Certain Academy

Certain Academy is a support resource to expand knowledge of the Certain platform and Event Management Best Practices.

Developer Space

Developer Space is a support resource to develop apps to connect to the Certain Platform.

Developer Space provides code samples and learning for the APIs.

Developer Space also connects with other developers.

Contact Us

Contact Us is a support option to submit a support request to our Customer Support team.

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