Certain Support

To access the Certain Support Site:

To access the Certain Support Site, click the Help icon in the top right corner of the screen (wherever you are in the Certain platform).
Then click the Support icon in the menu of options that opens.

The Certain Support site includes the following ways to answer your support questions:

Knowledge Base is product docs.
Knowledge Base includes user guides.
Knowledge Base includes white papers.
Knowledge Base includes webinars.
Knowledge Base includes technical info.
Knowledge Base includes best practices.
Knowledge Base includes tutorials.
Certain Academy is a resource to expand knowledge of the Certain platform.
Certain Academy covers Event Management Best Practices.
Developer Space provides code samples.
Developer Space helps you learn the APIs.
Developer Space helps you connect with other developers.
Contact Us is a channel to submit a support request to our Customer Support team.

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