To access the Certain Support Site, click the Help icon in the top right corner of the screen. Then click the Support icon in the menu of options that opens. The site includes the following ways to answer your support questions.
Knowledge Base
Knowledge Base is product docs. Knowledge Base includes user guides, white papers, webinars, technical info, best practices. Knowledge Base provides tutorials.
Certain Academy
Certain Academy is for expanding knowledge of the Certain platform. Certain Academy covers Event Management Best Practices.
Developer Space
Developer Space is for developing apps to connect to the Certain Platform. Developers can find code samples. Developers can learn the APIs. Developers can connect with other developers.
Contact Us
Contact Us is to submit a support request to our Customer Support team.
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