Deleting and Restoring Single or Multiple Registrations

Deleting and Restoring Registrations provides instructions for removing registrations. Steps are provided for restoring registrations if required.

This section describes deleting a single registration by searching in the Event Dashboard.

Navigate to your Event Dashboard, and click on the magnifying glass at the top of the screen.
Select Registrations.
Filter your search (for example, by First Name, Last Name, Email or Reg Code).
If you know the Registration Code, filtering by Reg Code is best practice.
Click Search.
The Search Results will appear.
Select the desired Registration to delete.
You will be shown to the Attendee Overview.
Select Profile from the left side menu.
Click Delete (bottom right of the screen).

This section explains deleting registrations from the recent list.

Navigate to your Event Dashboard, and select Manage at the top of the screen.
Select a desired Registration to delete from the recent Registrations listed below Registrations.
You will be shown to the Attendee Overview.
Select Profile from the left side menu.
Click Delete (bottom right of the screen).

This section covers removing multiple registrations at once.

Navigate to your Event Dashboard, and scroll down to All Registrations By Status.
Click the total number of Registrations within the Event under the desired Status.
In the pop-up window, click the checkbox next to the desired Registration(s) to delete.
Click on Select a Mass Action Below, and select Delete from database.
Click Go.

This section explains restoring registrations in bulk.

Navigate to your Event Dashboard, and scroll down to Registrations to Review.
Click the total number of Deleted Registrations (marked "Not Active") under the desired Status.
In the pop-up window, click the checkbox next to the desired Registration(s) to restore.
Click on Select a Mass Action Below, and select Restore from database.
Click Go.

This section covers restoring multiple registrations at once.

Navigate to your Event Dashboard, and scroll down to All Registrations By Status.
Click the total number of Registrations within the Event under the desired Status.
In the pop-up window, click the checkbox next to the desired Registration(s) to restore.
Click on Select a Mass Action Below, and select Restore from database.
Click Go.

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