Best practice recommendation
- Adding a Registrant with the same username as another Registration profile that has been deleted or inactive will create an invalid Profile.
- This typically occurs when a Unique Identifier (i.e., username) is attempted to be used on multiple Profiles having Active and Inactive Statuses.
- An error message appears requesting a different Username.
- Do not delete Registrations. Instead of deleting Registrations, mark them as "Test" Registrations.
- If a Profile is accidentally deleted, a Registrant may need to use a different Username.
How to Mark Registrations as "Test"
1. Search a Registrant(s) from Find under Manage > Registrations.
2. Check the box next to the Profile(s) you want to mark as "Test".
3. Select Mark as "test" from the Select a Mass Action Below drop-down list.
4. Click Go.
5. The marking process prevents a PIN error.
If deletion occurs, a Registrant may need to use a different Username.
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