Overview
The article explains how to manage partial payments on additional registrations.
A registration is marked 'Complete' only when it is processed through a form to the Confirmation page.
The rule applies to additional registrations.
When adding an additional registration, the primary registration must continue onto the Confirmation page for the additional registration to be marked 'Complete'.
When partial payments are allowed, the form does not reach the Confirmation page until the Balance Due is zero.
Because of this, additional registrations will not be marked 'Complete'.
How to Manage Additional Registrations so That They are Marked as "Complete"
OPTION 1
Manually mark additional registrations as 'Complete' after reviewing the registrations.
Decide who should be marked as 'Complete' and who should remain as 'Incomplete'.
A custom report can be created and grouped by the 'Primary Registration' field to group registrations together properly.
OPTION 2
OPTION 2: Separate the Payment page from the Registration Form, and create two forms: one to add additional registrations and one to process payments.
This separation would allow primary registrations to process through the Registration Form, enter additional registrations, and continue to the Confirmation page, making all registrations 'Complete'.
Primary registrations would then process partial payments through a different form.
This form would allow primary registrations to avoid finishing the Confirmation page without impacting the additional registrations' 'Complete' status.
NOTE If the Payment section is removed, the Confirmation page is set to send emails. One confirmation email is sent to all registrations in the order (both primary and additional). If the outcome is not desired, edit the Confirmation page to stop sending emails. Send emails instead via a Logic Rule. Have the logic condition include 'Is primary = Yes' to single out the primary registration.