When looking for a specific registration in Certain, you have several choices for locating the registration you would like:

Go to the Event Dashboard (Manage > Registrations). Use the column numbers in Completed Registrations by Attendee Type or All Registrations by Status. Browse a summary Planners View screen of registrations in a particular attendee type or status.
Use the Query Registrations feature to conduct a specific search based on criteria you provide.
Use a custom or standard report to bring up a list of attendees. Find the registration in the list.
Particularly useful is the System Registration Reports List on the Reports / Analyze page.
Click the Badge Report to bring up a list of all attendees for the event.
If you cannot find your registrant in these other areas, it is likely that the registrant has been marked inactive or as a test registration. Locate the registrant in the Registrations to Review on the Event Dashboard (Manage > Registrations).

> Note: Help topics may include features about to be released.