Overview
A user can locate a specific registration in Certain using several methods.
Methods to locate a registration
- Go to the Event Dashboard, accessible via Manage > Registrations.
- Use the column numbers in Completed Registrations by Attendee Type to browse registrations by a specific attendee type.
- Use the column numbers in All Registrations by Status to browse registrations by a specific status.
- Use the Query Registrations feature to conduct a specific based on criteria you provide.
- Use a custom or standard report to bring up a list of attendees and find the registration in the list.
- The System Registration Reports List on the Reports / Analyze page is particularly useful.
- Click the Badge Report to bring up a list of all attendees for the event.
- If a registrant cannot be found in these areas, the registrant has likely been marked inactive or as a test registration.
- You can locate the registrant in Registrations to Review on the Event Dashboard (Manage > Registrations).
Related articles
- Query (Find) Registrations
- Attendee Overview