Registrations FAQ - Locating a Registration
When looking for a specific registration in Certain, you have several choices for locating the registration you would like.
Go to the Event Dashboard
Go to the Event Dashboard (Manage > Registrations).
Use the column numbers in Completed Registrations by Attendee Type.
Use the column numbers in All Registrations by Status.
Browse a summary Planners View screen of registrations in a particular attendee type or status using the column numbers.
Use Query Registrations
Use the Query Registrations feature.
Conduct a specific search based on criteria provided.
Use a custom or standard report
Use a custom or standard report.
Bring up a list of attendees.
Find the registration in the list.
Use System Registration Reports List
System Registration Reports List is particularly useful.
Open the System Registration Reports List on the Reports / Analyze page.
Click the Badge Report
Click the Badge Report.
Bring up a list of all attendees for the event.
Use Registrations to Review if the registrant is not found
If a registrant cannot be found in other areas, the registrant is likely marked inactive.
If a registrant cannot be found in other areas, the registrant is likely a test registration.
Locate the registrant in the Registrations to Review on the Event Dashboard (Manage > Registrations).
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