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Dynamic Emails Guide (PDF)
A PDF guide detailing how to build dynamic email templates using Content Blocks and Display Rules, with content adapting based on registration values.
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How to Disable Automatic Emails when changing attendee custom status
Step-by-step instructions to disable automatic emails when updating a registration's custom status in the Certain platform.
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Forms FAQ
FAQ covering common tasks for managing forms in the Certain Help Center.
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General FAQ - Activating Agenda Item Waitlist on Forms
Instructions to activate waitlists for full agenda items within each agenda section of a form.
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Packages
Note: The Package feature enables advanced control over agenda items and ticket quantities within events, using logic rules to enforce limits; it is a...
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Logic Rules (Attendee Form)
Documentation on how logic rules control the display and processing of attendee forms in event registration, including conditions, operators, actions,...
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Fees & Discounts (Agenda Items)
Guidance on managing fees, discounts, taxes, and custom fee types for agenda items in the Certain event platform.
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Content Blocks (At Account Level)
Guide to configuring account-level HTML content blocks in the Certain platform, including usage in emails, forms, websites, and conditional display ru...
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Custom Event Data
Documentation on Custom Event Data in Certain Help Center, including access, usage, and management of custom event data and questions.
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Sending Confirmation Emails When Allowing Partial Payments on a Form
Instructions for sending confirmation emails to registrants who have made partial payments in the Certain platform.
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2025 Summer Release #6 (8.3.36)
Release notes for the 2025 Summer Release #6 (8.3.36), detailing fixes across agenda items, asset uploads, badges, display rules, event copy, registra...
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2025 Spring Release #1 (8.3.24)
Release notes for the 2025 Spring Release #1 (8.3.24), covering enhancements, admin-side Save Buttons, display rules copy, and bug fixes for forms log...
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Content Display
Overview of Content Display concepts for event forms, websites, and emails, including Display Fields, Content Blocks, and Display Rules.
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Error when no Form in the Event is marked as Primary
Explains an error when no Event Form is marked as Primary and how to designate a Primary Form to fix the issue.
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Special Characters on Content Block and Display Rules
Best practices for naming Content Blocks and Display Rules to avoid server errors and issues with email templates.
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Logic Rules: Overview of Display Options (Display, Hide, Assign)
Documentation on configuring logic rules to display, hide, or assign items in forms, and to trigger emails or errors based on attendee responses.
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Using Agenda Items and Logic Rules to Apply Discounts
This article explains how to use agenda items and logic rules to apply discounts to registrations in the Certain platform.
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Customizing Emails Based on Different Registrant Factors/Values
Guidelines to customize email content for different registrant answers using content blocks and display rules in Certain's event setup.
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Appending Agenda Items to an Email Template
Guidance on using Display Rules to include Personal Agenda items in an Email Template.
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Dynamic Emails Guide
Guide on using Content Blocks and Display Rules to create dynamic email templates based on registration values.