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General FAQ - Creating an Event
Overview of methods to create events in Certain: from scratch, copy existing, or from a template.
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Report History
Page showing the history of Changes Reports and reports containing full Credit Card Numbers run on data within the current account. The history covers...
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Choose Report Grouping (Events)
Documentation on configuring report grouping for events, including grouping levels, sort criteria, date grouping, and print options.
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Specify Report Display Options (Events)
Options for display and print settings of event reports in Certain.
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Report Setup (Consolidation Reports)
Instructions for creating and managing Consolidation Reports across multiple events in the current account.
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Meeting Requests (Home)
Overview of the Meeting Requests Home page in the Certain Help Center, detailing list view, filters, and actions.
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Profiles FAQ - Inviting or Registering Profiles
Instructions to invite or register profiles for an event in the Certain Help Center.
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Certain 7.0.5 Release Notes
Release notes for Certain platform version 7.0.5 detailing enhancements and bug fixes.
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Meeting Requests (Websites)
Help center article describing Meeting Requests for Websites, including page content, labels, and viewing options.
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Basic Navigation Within Certain
Overview of the Global Links and Primary Navigation in the Certain help center.
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Search For Websites
Instructions for searching for Websites across events and accounts in the Certain Help Center.
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Search
Guide to using the Search feature across Registrations, Profiles, Events, Forms, and Websites.
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Using Event Templates
Guidance on creating and managing event templates in Certain's Help Center.
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SSO Configuration
Instructions for configuring Single Sign-On connections for events in Certain's platform.
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Itinerary Settings
Help article on configuring the Itinerary PDF appearance and content for events in Certain.
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Event Session Summary Report
A summary of how many of each scheduled instance of the event's sessions have been selected by attendees. Includes all non-cancelled session reservati...
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Email (Attendee)
Instructions for sending emails to attendees from the event management interface, including templates, fields, attachments, and previews.
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Account Usage
Administrators can generate and view usage reports of events, registrations, imports, and test registrations for their account and sub-accounts.
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How to create, edit and delete an email template
Instructions to create, edit, and delete an email template within an event in Certain.
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Learning Center
Get all the information you need about the intelligent Event Management Solution from Certain, including whitepapers, guides, infographics, and webina...
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Events as a Strategic Lever in B2B Marketing
This eBook, Part 2 of the Enterprise Events series, explains how events can serve as a strategic lever in B2B marketing, covering planning, execution,...
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Samantha Smith Productions | Partner
Partner profile for Samantha Smith Productions on Certain; transforms vision and information into meaningful content for events; aims to drive revenue...
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Connect with our Awesome Sales Team!
A contact page with a sales inquiry form and department contacts for support and billing.
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Request a Demo of Certain Buying Signals
Form to request a demo of Certain Buying Signals
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Events are the Tried-and-True GTM Channel for B2B Companies in 2026
Analysis of events as a core growth channel for B2B go-to-market in 2026, focusing on signal capture and rapid follow-up.
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Submit a request
Support center form to submit a request to Certain Touchpoint.
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Groups & Terms
Documentation on creating and managing Groups and Terms to filter resources in Touchpoint.
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How to Delete Images and Files in an Event or an Account
Instructions to delete images and files from Event or Account assets in the Certain platform.
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Add a favicon to your Event
Step-by-step instructions to upload and apply a favicon for an Event in the Certain platform.
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Changing the Currency Used in an Event
Information about changing the currency used for an event by updating the payment processor.
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How to Create a New Event
Guide to creating a new Event in Certain: from scratch, copy, or template; includes Event Details fields and admin sections.
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Events as a Strategic Lever in B2B Marketing
An enterprise-focused overview of how events drive lead generation, engagement, and brand growth in B2B marketing.
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Are Your Events Working Hard Enough?
A guide on using event data to enrich attendee insights and drive lead nurturing.
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Marketing Event Automation Simplified
Infographic about combining data from marketing automation and events to deliver ROI. Includes resources and solutions for event marketers.
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Demandbase | Partner
Demandbase is a powerful targeting and personalization platform that identifies target accounts and engages them with relevant content to drive revenu...
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What Is Data-Driven Marketing and How Does It Improve Your Event ROI?
Overview of data-driven marketing and its impact on event ROI, with steps to implement.