Engagement & Accommodation

Overview of Attendee Types, their uses, and how to create new Attendee Types.

Step-by-step instructions to locate and modify a registration within Certain's event management system.

General FAQ covering event setup, including event details, attendee types, questions, agenda items, payments, accommodation, and online display.

Guide to using the Auto-Match Roommates feature, including summary, auto-match, and roommate matching preferences.

Page describing roommate pairs pending approval for event accommodations.

Instructions to import attendees' accommodation reservations into an event from Excel or CSV files.

Help article describing how to set up and manage hotels for an event, including adding hotels, editing details, and aligning with registration forms.

Step 4 covers adding options to an event registration form, including agenda items, accommodations, payments, and logic settings.

Help article describing the Unmatched Roommates workflow in planning accommodation.

Overview of the Matched Roommates page listing matched roommate pairs and related columns and features.

Steps to import and update accommodation details for registrations, with templates and resources.

Room Sharing and Roommate Matching (RSRM) enables tracking of two attendees sharing the same hotel room during the event, with configuration options u...

Infographic about using AI prompts to drive registrations, personalize engagement, and deliver event ROI.

An enterprise-focused guide examining the ROI of in-person events and how Certain's solutions support event management, engagement, and analytics.

A guide about using intelligent events to accelerate revenue through engagement and analytics.

A marketer’s cheat sheet to using event data for better lead scoring and nurturing.

Guide on integrating digital and in-person event strategies to improve business outcomes.

A blog post detailing 20 formats to boost engagement and attendee interaction at events.

Key Metrics is a dashboard that provides a high-level view of event performance, including registrations vs goals, ROI, and audience details.

Guidance on collecting and using attendee data to personalize engagement and achieve measurable outcomes.

FAQ explaining what event management software is and its capabilities.

Event Intelligence is the insight gained by analyzing events, participants, attendance, engagement, and conversion rates, and can apply to single or m...

A data-driven guide to mastering B2B event strategy using data orchestration, event intelligence, and AI-powered tools.