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Promo Codes (Attendee Form)
Details on configuring promo codes for the Attendee Form, including placement, fields, and error messages.
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Event Setup: Attendee Types
Overview of Attendee Types and how to set them up in the Certain platform.
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Certain 7.1.5 Release Notes
Release notes detailing enhancements and bug fixes for the Certain 7.1.5 release across APIs and UI components.
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Certain 7.1.4 Release Notes
Release notes for Certain 7.1.4 covering bug fixes across Admin Interface, Country List, Email, Forms, Groups, Reporting, and Session Management.
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Certain 7.1.3 Release Notes
Release notes for Certain 7.1.3 detailing enhancements and bug fixes.
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Certain 7.1.2 Release Notes
Release notes for Certain platform version 7.1.2, including enhancements and bug fixes.
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Certain 7.0.7 Release Notes
Release notes for Certain 7.0.7 covering bug fixes across admin interface, API, forms, invoices, and 508 compliance.
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Certain 7.0.6 Release Notes
Release notes for the Certain platform version 7.0.6, including enhancements and bug fixes.
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Certain 7.0.4 Release Notes
Release notes for Certain 7.0.4 including enhancements and bug fixes.
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Certain 7.0.3 Release Notes
Release notes detailing enhancements and bug fixes for Certain 7.0.3.
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Certain 7.0.2 Release Notes
Release notes for Certain 7.0.2 covering enhancements and bug fixes across Digital Events, Dynamic Data Fields, session management, and related featur...
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Certain 7.0.1 Release Notes
Release notes for Certain 7.0.1 including enhancements and bug fixes.
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Certain 7.0 Release Notes
Release notes for Certain 7.0 including accessibility, digital events, speaker management, signals, and content display enhancements.
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Previous Release Notes (Links)
A help center page listing links to prior Certain release notes.
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Promo Codes
Guide to creating, listing, and managing promo codes and discounts for event registrations.
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Check-In Settings
Configuration of branding and settings for the Certain Check-In app, including logo, header background, and event list retention.
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Branding & Footer (Reviewer Portal)
Instructions for branding and footer configuration in the Reviewer Portal for events.
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Promo Codes – Quick Guide
Brief PDF guide describing how to set up Promo Codes for events and the requirement to enable the Registration Groups as Promo Codes sub-module.
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Event Promo Code Import Wizard
Instructions to import promo codes from a CSV file into an event using the Promo Code Import Wizard.
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Discount Import Wizard
Instructions to import discounts into an event from a CSV file using the Discount Import Wizard.
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Auto-Match Roommates
Guide to using the Auto-Match Roommates feature, including summary, auto-match, and roommate matching preferences.
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Pending Roommates
Page describing roommate pairs pending approval for event accommodations.
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Import Room Reservations
Instructions to import attendees' accommodation reservations into an event from Excel or CSV files.
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Hotels
Help article describing how to set up and manage hotels for an event, including adding hotels, editing details, and aligning with registration forms.
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Build and Manage an Event - Step 4
Step 4 covers adding options to an event registration form, including agenda items, accommodations, payments, and logic settings.
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Build and Manage an Event - Step 5
Step 5 explains how to customize the look and feel of an event using template, basic display, or advanced display options.
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Unmatched Roommates
Help article describing the Unmatched Roommates workflow in planning accommodation.
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Matched Roommates
Overview of the Matched Roommates page listing matched roommate pairs and related columns and features.
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General FAQ - Managing Room Sharing and Roommate Matching
Room Sharing and Roommate Matching (RSRM) enables tracking of two attendees sharing the same hotel room during the event, with configuration options u...
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2025 Fall Release #3 (8.3.39)
Release notes for the Fall 2025 Release #3 (8.3.39) covering enhancements, Stripe integration, and bug fixes.
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2025 Summer Release #6 (8.3.36)
Release notes for the 2025 Summer Release #6 (8.3.36), detailing fixes across agenda items, asset uploads, badges, display rules, event copy, registra...
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2025 Summer Release #4 (8.3.34)
Release notes for 2025 Summer Release #4 (8.3.34) covering fixes across Agenda Sections, Country List, Email, Registrations, Locations, Session Blocks...
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2025 Summer Release #2 (8.3.32)
Release notes for 2025 Summer Release #2 (8.3.32) covering bug fixes for Custom Statuses, Email encoding, Event Dashboard, Registrant Details, Promo C...
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2025 Summer Release #1 (8.3.31)
Release notes for the 2025 Summer Release #1 (8.3.31), covering calendar enhancements, admin tooltips, payment data handling, and reviewer portal upda...
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2025 Spring Release #7 (8.3.30)
Release notes for the 2025 Spring Release #7 (8.3.30), including enhancements and bug fixes.
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2025 Spring Release #6 (8.3.29)
Release notes for the 2025 Spring Release #6 (8.3.29), detailing enhancements and bug fixes.
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2025 Spring Release #1 (8.3.24)
Release notes for the 2025 Spring Release #1 (8.3.24), covering enhancements, admin-side Save Buttons, display rules copy, and bug fixes for forms log...
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2025 Spring Release #2 (8.3.25)
Release notes for 2025 Spring Release #2 (8.3.25) covering admin Save and Close button enhancements and fixes.
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2025 Winter Release #5 (8.3.23)
Release notes for the 2025 Winter Release #5 (8.3.23), detailing enhancements, fixes, and improvements.
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2024 AI Trends for Event Management
A guide explaining how Artificial Intelligence (AI) is transforming the event industry and outlining AI trends for 2024 and beyond.
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2025 AI Trends for Event Management
An eBook exploring how Artificial Intelligence is transforming event management and the AI trends shaping the industry in 2025 and beyond.
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From Engagement to Revenue: Activating Event Buying Signals
An overview of event buying signals and how to turn attendee engagement into revenue.
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Creating High-Impact Attendee Experiences with AI
Blog post about AI-powered personalization and Session Advisor AI to drive attendee engagement and revenue.
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What to Look for in AI-powered Event Technology
Overview of criteria for selecting AI-powered event technology, including transparency, prediction, ROI, conversion, real-time optimization, and ethic...
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Adding percentage based discounts to your Event
Guide to applying percentage discounts to event registrations via promo codes or logic-based rules.
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Themes, Best Practices, Misc - Adding JavaScript, Images size for Banner, etc
General tips and best practices for Session Catalog, including themes and branding considerations.
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Advanced Template
Documentation for creating, editing, and managing the Advanced Template in Certain's Help Center.
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Promo Codes Guide
Guide to using the Registration Groups as Promo Codes module in Certain.
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2025 AI Trends for Event Management
A guide exploring how AI transforms event management in 2025, detailing agentic AI, event intelligence, practical applications, and nine trend traject...
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How Marketing Events Are Changing
A marketing data sheet summarizing trends in B2B events, roles, spend on event technology, and focus areas.
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How can I still deliver on my business objectives through digital events?
A guide on delivering business objectives through digital events by leveraging seamless integrations, branding, and attendee insights.
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Event Data Strategy Best Practices
Best practices for leveraging event data to personalize engagement and drive measurable outcomes for marketers and sales teams.
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Are Your Events Working Hard Enough?
A guide on using event data to enrich attendee insights and drive lead nurturing.
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Marketing In a Post-Digital World
A guide to real-time marketing and event automation in a post-digital era.
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Drive a Higher ROI from Every Event
Marketing executives can use Certain to drive ROI from events through attendee data, personalization, and insights.
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In-Person Events Easily Planned, Delivered & Repeated
Overview of Certain's event management platform for planning, replicating, and optimizing in-person events with templates, branding, and insights.
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Unify Virtual and In-person Audiences With a Consistent and Engaging Hybrid Even...
Unifies virtual and in-person audiences with a consistent, engaging hybrid event experience using engagement tools, data unification, and scalable tem...
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Event Management Consulting Services
Certain’s consulting team provides event management consulting, implementation, and insights to optimize event performance.
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Reading Your Buyer's Mind On-demand Webinar
On-demand webinar showing how to unlock buyer intent through event data with engagement tools and AI insights.
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Igniting Event Experiences with Touchpoint Ignite
On-demand webinar about unlocking buyer intent through event data and advanced engagement tools.
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Demandbase | Partner
Demandbase is a powerful targeting and personalization platform that identifies target accounts and engages them with relevant content to drive revenu...
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Event Center For Marketers and Event Planners
On-demand webinars and events for marketers and event planners.
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Bolder Brand Moves Start With Better Data: What’s Next for Events in 2019
Explores how data and personalization shape event marketing in 2019 with insights from industry leaders.
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How to Turn Your Audiences Into Customers Using AI
Overview of using AI to personalize event marketing and convert attendees into customers.
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How AI is Revolutionizing Event Personalization: Meet Certain’s Session Advisor
Overview of Session Advisor, an AI-powered event personalization tool from Certain, and its benefits for attendees, organizers, and sponsors.
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Maximizing Event Success with Signal-Based Solutions: A Catalyst for Marketers t...
Explains how signal-based solutions enable real-time insights, personalized engagement, and AI-driven lead nurturing to improve event ROI.
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Event Strategies to Accelerate the Buyer Journey
Explains how AI-powered event intelligence accelerates the buyer journey by analyzing engagement data, predicting actions, and personalizing attendee ...
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The Impact of Deep Audience Insights on Event Success
Explores how deep audience insights drive engagement and revenue, introducing Touchpoint Ignite AI-powered insights.