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Promo Codes – Quick Guide
A brief PDF guide describing how to set up Promo Codes for use in an event; includes enabling the sub-module and related resources.
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Event Promo Code Import Wizard
Instructions for importing promo codes for an event using the Event Promo Code Import Wizard.
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Discount Import Wizard
Instructions for importing discounts into an event from a CSV file using the Discount Import Wizard.
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Consolidation Reports
Overview of consolidation reports including standard reports and how to manage reports across accounts.
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Attendee Types
Overview of Attendee Types, including creation, fees, capacity, and room-type visibility in the event platform.
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Promo Code with $0.00 fee/discount
Instructions to create a promo code with zero fee/discount in the Certain platform.
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2025 Summer Release #2 (8.3.32)
Release notes for Summer 2025 Release #2 (8.3.32) of the Certain platform.
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2025 Spring Release #4 (8.3.27)
Release notes for the 2025 Spring Release #4 (8.3.27), including fixes for session names, agenda items, and display fields.
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2025 AI Trends for Event Management
An eBook about how AI reshapes the event industry and AI trends for 2025 and beyond.
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Adding percentage based discounts to your Event
Guide to applying percentage discounts to event registrations via promo codes or logic-based rules.
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General FAQ - Setting Up Accounts
Overview of account structure, sub-accounts, and configuration options for Setting Up Accounts.
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Administration Overview
Overview of administration settings for Administrators, including Account, Sub-Accounts, Users, Display, and Account Usage.
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Payments and Refunds Summary – Including Sub-Accounts
A summary of all payments and refunds for all of the events in the current account and all of its sub-accounts, grouped by the payment type and date p...
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Removing Access to a Sub-Account
There is no option within Certain Platform to delete Sub-Accounts; you can remove access to a specific Sub-Account for all Users.
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Account Structure and Sub-Account Management
Overview of account structure and sub-accounts in the Certain platform, including setup and usage.
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2025 Fall Release #1 (8.3.37)
Release notes for the 2025 Fall Release #1 (8.3.37), detailing bug fixes for Agenda Display Options, Registration, and Session Import.
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2025 Summer Release #6 (8.3.36)
Release notes for 2025 Summer Release #6 (8.3.36) covering bug fixes across agenda items, assets, badges, display rules, event copy, registrations, pr...
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2025 Summer Release #5 (8.3.35)
Release notes for 2025 Summer Release #5 (8.3.35), including bug fixes for Forms Inline Additional Registrations, Speaker Email Templates, and Reviewe...
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2025 Summer Release #4 (8.3.34)
Release notes for 2025 Summer Release #4 (8.3.34) detailing bug fixes across agenda grouping, country list, email links, registrations data transfer, ...
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2025 Spring Release #7 (8.3.30)
Release notes for the 2025 Spring Release #7 (8.3.30) covering enhancements and bug fixes.
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Certain 7.1.5 Release Notes
Release notes for Certain 7.1.5 detailing enhancements and bug fixes across 2.0 API, accessibility, admin interface, display, forms, roles, speaker an...
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Certain 7.1.4 Release Notes
Release notes for Certain 7.1.4, detailing bug fixes across admin interface, country list, email, forms, groups, reporting, and speaker/session manage...
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Certain 7.1.3 Release Notes
Release notes for the Certain platform version 7.1.3, detailing enhancements and bug fixes released in November 2020.
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Certain 7.1.2 Release Notes
Release notes for Certain 7.1.2, including 7.1.1, released in October 2020.
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Certain 7.0.7 Release Notes
Release notes for Certain 7.0.7 detailing bug fixes across multiple components.
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Certain 7.0.5 Release Notes
Release notes for Certain 7.0.5 covering enhancements and bug fixes across Badging, API, Events, Sessions, Reporting, and more.
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Certain 7.0.6 Release Notes
Release notes for Certain platform version 7.0.6 detailing enhancements and bug fixes.
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Certain 7.0.4 Release Notes
Release notes for Certain 7.0.4, detailing enhancements and bug fixes.
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Certain 7.0.1 Release Notes
Release notes detailing enhancements and bug fixes for Certain 7.0.1.
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Administering Certain
Overview of account-level settings and administrator capabilities in Certain.
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Event List (from Login)
Overview of the Event List page in Certain Platform, including filtering, exporting, and navigation features.
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Copy Event (Wizard)
Instructions for copying an existing event using the Copy Event wizard in the Certain platform.
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Event List
Overview of the Event List in Certain Platform's Help Center, including filters, columns, and event management.
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Promo Codes
Instructions for creating and managing promo codes in a Certain event planning platform.
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Promo Codes (Attendee Form)
Details on configuring promo codes for attendee forms, including setup, display options, error messages, and form sequencing.
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Fees & Discounts (Agenda Items)
Overview of fees, discounts, taxes, and custom types for agenda items, with item management and best practices.
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Sub-Accounts
Information about creating and managing sub-accounts in Certain's Help Center.
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Promo Codes Guide
Guide to using the Registration Groups as Promo Codes module in Certain.
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2025 AI Trends for Event Management
A guide exploring how AI transforms event management in 2025, detailing agentic AI, event intelligence, practical applications, and nine trend traject...
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How Marketing Events Are Changing
A marketing data sheet summarizing trends in B2B events, roles, spend on event technology, and focus areas.
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Event Data Strategy Best Practices
Best practices for leveraging event data to personalize engagement and drive measurable outcomes for marketers and sales teams.
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Are Your Events Working Hard Enough?
A guide on using event data to enrich attendee insights and drive lead nurturing.
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Marketing In a Post-Digital World
A guide to real-time marketing and event automation in a post-digital era.
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Drive a Higher ROI from Every Event
Marketing executives can use Certain to drive ROI from events through attendee data, personalization, and insights.
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Reading Your Buyer's Mind On-demand Webinar
On-demand webinar showing how to unlock buyer intent through event data with engagement tools and AI insights.
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Igniting Event Experiences with Touchpoint Ignite
On-demand webinar about unlocking buyer intent through event data and advanced engagement tools.
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2024 AI Trends for Event Management
Overview of how Artificial Intelligence (AI) is transforming the event industry. The guide covers predictive analytics, planning precision, and person...
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Demandbase | Partner
Demandbase is a powerful targeting and personalization platform that identifies target accounts and engages them with relevant content to drive revenu...
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Event Center For Marketers and Event Planners
On-demand webinars and events for marketers and event planners.
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Bolder Brand Moves Start With Better Data: What’s Next for Events in 2019
Explores how data and personalization shape event marketing in 2019 with insights from industry leaders.
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How to Turn Your Audiences Into Customers Using AI
Overview of using AI to personalize event marketing and convert attendees into customers.
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How AI is Revolutionizing Event Personalization: Meet Certain’s Session Advisor
Overview of Session Advisor, an AI-powered event personalization tool from Certain, and its benefits for attendees, organizers, and sponsors.
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Maximizing Event Success with Signal-Based Solutions: A Catalyst for Marketers t...
Explains how signal-based solutions enable real-time insights, personalized engagement, and AI-driven lead nurturing to improve event ROI.
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Event Strategies to Accelerate the Buyer Journey
Explains how AI-powered event intelligence accelerates the buyer journey by analyzing engagement data, predicting actions, and personalizing attendee ...
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Creating High-Impact Attendee Experiences with AI
An article describing AI-powered personalization and Session Advisor AI to improve attendee experiences and revenue.
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The Impact of Deep Audience Insights on Event Success
Explores how deep audience insights drive engagement and revenue, introducing Touchpoint Ignite AI-powered insights.
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What to Look for in AI-powered Event Technology
Overview of criteria for selecting AI-powered event technology, including transparency, prediction, ROI, conversion, real-time optimization, and ethic...