Email Template Suite

Instructions for using an Entry Page, setting up a waiver, and configuring login options in Form workflows.

Overview of registrations and profiles, including creation, modification, and relationship of registrations to profiles.

Instructions to send emails from the Certain Platform to a single registrant or a group.

Legacy feature article describing how to assign custom questions to agenda items and related cautions.

General FAQ covering event setup, including event details, attendee types, questions, agenda items, payments, accommodation, and online display.

Overview of multi-event data, consolidation reports, and how to collect custom event data.

Instructions for composing and sending email messages to individual profile contacts from the Email page.

Instructions for adding and editing a Tier in the Speakers and Sessions Management workflow of the Certain platform.

A PDF guide detailing how to build dynamic email templates using Content Blocks and Display Rules, with content adapting based on registration values.

Official support hours, real-time assistance availability, 24/7 ticket submission, urgent support guidance, and the helpdesk email.

Guidance for creating marketing elements to promote event registration, including links, websites, and email templates.

Release notes for Certain 7.1.4 detailing bug fixes across admin interface, country list, email, forms, groups, reporting, and session management.

Release notes for Certain 7.1.2 covering enhancements and bug fixes across payment processors, digital events, form sessions, API, email, event lists,...

Release notes for Certain 7.0.4 including enhancements and bug fixes.

Displays and edits attendee responses to custom registration questions.

Help topic about configuring email notifications for accepted registrations and considerations when selecting email templates and registration status ...

Guide to enable and configure Automatic Event Waitlisting, including capacity, email templates, event options, and waitlist form setup.

Overview of when the system sends emails and how to compose and send messages to groups or individuals.

Settings and instructions to configure the confirmation page for an event registration form, including email confirmations, itinerary, calendar add-on...

Display refers to the look and feel of your event forms, websites and emails.

Instructions for using custom questions to collect information for agenda items, including question types and editing steps.

The Questions page explains how to create custom questions for registration forms and related pages in Certain.

Configuration guide for email notifications when event capacity thresholds are reached.

Configure which custom profile and registration questions appear during Check-In.

Overview of the Setup Dashboard in the Certain event platform, detailing header, event details, standard modules, and additional modules for event con...

Instructions to email a group of registrations using an email template, including selecting registrants, choosing templates, editing the message, and ...

Email template automatically sent to new digital event registrants; editable when the Digital Events module is enabled.

Overview of viewing and managing scheduled emails in a Certain event, including the active emails list and copied event behavior.

Help article describing how to create and manage reviewer email templates for session reviewers in Certain.

Instructions for sending emails to attendees from the event management interface, including templates, fields, attachments, and previews.

Guidance on profile data, custom questions, and default field settings in Certain's registration system.

Guide to configuring account-level HTML content blocks in the Certain platform, including usage in emails, forms, websites, and conditional display ru...

Documentation on Custom Event Data in Certain Help Center, including access, usage, and management of custom event data and questions.

Guide to configuring and using the Forgot Password feature in Certain forms, including email templates and form setup.

Instructions to create, edit, and delete an email template within an event in Certain.

Instructions for scheduling emails to registrants in Certain Platform using Email Templates.

Instructions for sending confirmation emails to registrants who have made partial payments in the Certain platform.

Release notes for 2025 Summer Release #4 (8.3.34) covering fixes across Agenda Sections, Country List, Email, Registrations, Locations, Session Blocks...

Release notes for 2025 Summer Release #2 (8.3.32) covering bug fixes for Custom Statuses, Email encoding, Event Dashboard, Registrant Details, Promo C...

Two methods to help registrants access password-protected forms on Certain: Forgot Password and Reg ID URL approach.

Release notes for 2025 Spring Release #3 (8.3.26), detailing bug fixes across accounts, agenda items, emails, forms, itineraries, imports, and the spe...

Instructions for creating fully customized email templates for events or forms in the Certain platform, with styling tips and an example.

Explains an error when no Event Form is marked as Primary and how to designate a Primary Form to fix the issue.

Guide to configuring and generating badges in Certain, describing the Badges V2 module.

Best practices for naming Content Blocks and Display Rules to avoid server errors and issues with email templates.

Instructions for creating and importing reviewers, and reviewer email templates.

Certain enables up to five review tiers, including a Default Tier, with per-tier due dates, privileges, and email templates for session reviews.

Guidance on avoiding special characters in Display Rule or Custom Block names to prevent errors in Email Templates.

Overview of account-level profile data, custom questions, and default fields in Certain Platform.

Guidance on adding custom questions to a form in the Certain platform.

Guidelines to customize email content for different registrant answers using content blocks and display rules in Certain's event setup.

How to convert an email address in an email template into a clickable hyperlink.

Instructions to attach a file to email templates in Certain, including single attachments, zip files, and external links.

Guidance on sharing webcast join details via email templates and linking to the Session Catalog for Digital Events.

Guidance on using Display Rules to include Personal Agenda items in an Email Template.

Guidance to prevent extra bullet points in Outlook when using Content Block in email templates by inserting a hidden div.

Guide on using Content Blocks and Display Rules to create dynamic email templates based on registration values.

Guide to enabling, configuring, and tracking scheduled emails in Certain Platform.

Overview of email template creation, editing, scheduling, and attachments for event communications in the Certain platform.

Overview of using custom questions to collect event-specific registration data in Certain.

Notes on when to select an email template for accepted registrations in Certain's workflow.

Session Reminders lets you automatically send scheduled reminder emails for sessions with templates and analytics.