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Branding & Footer (Reviewer Portal)
Defines branding for the Reviewer Portal, including logos, header graphics, and link behavior. Details are inherited from the Speaker Portal branding.
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Reviewer Layout (Reviewer Portal)
Instructions for configuring the My Information page for reviewers in the Reviewer Portal.
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Session Catalog Designer
Instructions to set up and customize a Session Catalog using the Session Catalog Designer.
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Settings (Reviewer Portal)
Settings page for configuring the Reviewer Portal, including Name, Google Analytics Tracking ID, Web URL, timeout, and display formats.
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Tiers
Instructions for managing tiers in the Speaker and Session Management module, including Quick Tips and Background.
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Sessions (Manage Reviews)
Help center article detailing how to manage session reviews, including Submitted, Under Review, and Approved lists, and how to use filters and recomme...
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Submit Abstract (Speaker Portal)
Guide to configuring the Speaker Portal for submitting abstracts, including Submitter, Speaker Details, Session Details, and Additional Speakers.
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Conditional Logic (in Speaker Portal)
Guide to adding conditional logic to a Speaker Portal page by defining rules and display fields.
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My Session Details (Speaker Portal)
Instructions for configuring the My Sessions page in the Speaker Portal, including layout, editing fields, and conditional logic.
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Digital Events Email Templates
Email template for the hourly email sent to new digital event registrants; editable when the Digital Events module is enabled.
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Introduction to Speaker and Session Management (PDF)
A help-center article that introduces a brief PDF overview of the Speaker and Session Management module, with a download link and related navigation.
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Sessions Report
A detailed list of all sessions in the event, showing the information set up on Manage > Speakers and Sessions > Sessions.
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Event Session Summary Report
A guide describing the Event Session Summary Report, including what it lists, how to access details, and export options.
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Speakers Report
A detailed list of all speakers assigned to the event, including profile information, bio, abstract, and whether speaker agreement and profile picture...
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Sessions (in Speaker and Session Management)
Guide to adding, editing, deleting, scheduling, and filtering sessions and session instances within Speaker and Session Management.
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2025 Spring Release #6 (8.3.29)
Release notes for 2025 Spring Release #6 (8.3.29) including enhancements and bug fixes.
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AI-Powered Attendee Journeys
Event Advisor personalizes attendee experiences with AI recommendations and captures engagement data and intent signals.
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Features Overview
Overview of app features for the Certain Touchpoint attendee mobile app.
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Tagging Attendee Statuses & Sessions - Required for Attendees
Article describing how to tag attendee statuses and sessions for attendees in Touchpoint.
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Speakers and Sessions from Platform to Touchpoint
Overview of speakers and sessions from Platform to Touchpoint, with related articles and feedback.
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Adding percentage based discounts to your Event
Guide to applying percentage discounts to event registrations via promo codes or logic-based rules.
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Review Sessions (Reviewer Portal)
Help article describing the Reviewer Portal for reviewing sessions and managing review fields.
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Reviewer Portal
Guidance on enabling and configuring the Reviewer Portal in events, including required modules and layout settings.
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Certain Check-In iOS Quickstart Guide
Step-by-step iOS quickstart for the Certain Check-In app, including prerequisites and how to use the guest list, check-ins, and sessions.
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Event Intelligence - Review the performance of a single event
Overview of the Single Event View in Event Intelligence, including charts and metrics for single-event analysis.
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Creating a Registration Profile in an Event for Existing Speakers
Guide to linking an existing Speaker Profile to an Event Registrant, using a form or direct registration.
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Adding Speakers to Sessions vs. Session Instances
Instructions for assigning speakers at the session level or per-instance level, including master speakers and per-instance speakers.
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Speaker Portal Page Logic
Instructions for adding display logic to Speaker Portal pages in the Certain Help Center.
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Controling Which Sessions Display on the Session Catalog
Instructions for filtering and displaying sessions in the Session Catalog, including Highlighted, Promoted, and General sessions and default filter op...
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Magazine, Promoted, and General Styles for Speaker and Session Catalogs
Overview of three display styles for session catalogs: Magazine, Promoted, and General; guidance on where to configure and how to highlight sessions.
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Adding Catalogs, Syncing Sessions and Speakers in the Catalog List
Guidance on creating multiple catalogs for a single event, syncing data, and configuring catalogs in the Certain platform.
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My Sessions Layout
Guidance on configuring the My Sessions Layout in the Speaker Portal, including editing fields and page order.
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Speaker Portal My Information Layout
Instructions for configuring the My Information page in the Speaker Portal, including page order, field editing, and photo dimensions.
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Speaker Portal Access: Submit a Proposal & Sign In
Instructions for submitting a proposal in the Speaker Portal and signing in, plus how to configure portal settings and landing pages.
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Catalog - Designing the Registrant Login Session Experience
Documentation on login options, My Sessions, and session catalog layout for registrant experiences.
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Themes, Best Practices, Misc - Adding JavaScript, Images size for Banner, etc
General tips and best practices for Session Catalog, including themes and branding considerations.
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Session Advisor FAQ's - Session Catalog
FAQ about Session Advisor AI, its workflow, integration, and data privacy within the Session Catalog.
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Advanced Template
Documentation for creating, editing, and managing the Advanced Template in Certain's Help Center.
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Add To Calendar Updates
Upcoming changes to the Add to Calendar feature, integrating AddEvent and modifying display settings at account and event levels.
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Fees - Expiration and changing amounts
Details about how event fees expire and how to change fee amounts on items and registrations in Certain.
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Using Google Analytics to Track Events in Certain
Guide to configuring Google Analytics tracking in Certain by adding Tracking IDs to events, forms, mobile app, and speaker portal.
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Digital Events - How to Share Webcast/Webinar Details using Email and Session Ca...
Guidance on sharing webcast join details via email templates and linking to the Session Catalog for Digital Events.
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Adding Speakers on Sessions and Instances
Instructions for assigning master and specific speakers to sessions and their instances in the Certain platform.
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Adding Speakers - One by One, Via Import, or with Existing Profiles
Instructions for adding speakers to an event via manual entry, import, or existing profiles in the Certain platform.
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Adding Speakers to Sessions
When adding Speakers to a Session with Instances, an Alert will display to give the option of including that Speaker to associated instances.
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Certain 7.1.3 Release Notes
Release notes for the Certain platform version 7.1.3, detailing enhancements and bug fixes released in November 2020.
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Certain 7.0.5 Release Notes
Release notes for Certain 7.0.5 covering enhancements and bug fixes across Badging, API, Events, Sessions, Reporting, and more.
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Certain 7.0.4 Release Notes
Release notes for Certain 7.0.4, detailing enhancements and bug fixes.
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Session Information, Attendee (in Speaker and Session Management)
Guide to viewing and managing an attendee's sessions within Speaker and Session Management, including assignment, status changes, and filtering.
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Update Full Capacity/Inventory Messages
Instructions to update messages for full inventory items or when capacity is reached for Sessions and Agenda Items.
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Forms FAQ
FAQ covering common tasks for managing forms in the Certain Help Center.
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Setting Up Digital Sessions
Guidance for configuring digital events and sessions with Zoom or ON24 via Certain Signal.
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Digital Events: Overview
Outline for setting up digital events in Certain, including prerequisites, steps, and integrations with Zoom and ON24.
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Sessions (Attendee Form)
Documentation for configuring and using the Sessions (Attendee Form) in Certain's event planning platform.
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Notification Setup
Configure email notifications to alert recipients when capacities reach defined thresholds for attendees, items, and events.
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Reviewers
Guide to managing reviewers in Speaker and Session Management within Certain.
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Session Layout (in Speaker and Session Management)
Guidance for configuring Simple and Conference Session layouts in Speaker and Session Management.
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Speakers (in Speaker and Session Management)
Guidance for adding, editing, importing, and managing speakers in the Speaker and Session Management module.
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Google Analytics in Certain Guide
Guide to setting up and using Google Analytics in the Certain platform, including website profiles, tracking IDs, and per-page URLs.
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Check-In: Session Configuration
Instructions to enable and configure session check-ins for the Certain Check-In app, including walk-in permissions and capacity limits.
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Tags
Guide on adding, listing, importing, and exporting tags for accounts and sub-accounts.
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Speaker and Session Management User Guide
Guide to configuring and using the Speaker and Session Management module and Conference Sessions features in Certain.