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Branding & Footer (Reviewer Portal)
Defines branding for the Reviewer Portal, including logos, header graphics, and link behavior. Details are inherited from the Speaker Portal branding.
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Reviewer Layout (Reviewer Portal)
Instructions for configuring the My Information page for reviewers in the Reviewer Portal.
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Session Catalog Designer
Instructions to set up and customize a Session Catalog using the Session Catalog Designer.
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Login (Reviewer Portal)
Instructions to configure the Login page for Reviewer Portal, including Sign-In Options, layout, and background image settings.
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Settings (Reviewer Portal)
Settings page for configuring the Reviewer Portal, including Name, Google Analytics Tracking ID, Web URL, timeout, and display formats.
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Tiers
Instructions for managing tiers in the Speaker and Session Management module, including Quick Tips and Background.
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Sessions (Manage Reviews)
Help center article detailing how to manage session reviews, including Submitted, Under Review, and Approved lists, and how to use filters and recomme...
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Submit Abstract (Speaker Portal)
Guide to configuring the Speaker Portal for submitting abstracts, including Submitter, Speaker Details, Session Details, and Additional Speakers.
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Conditional Logic (in Speaker Portal)
Guide to adding conditional logic to a Speaker Portal page by defining rules and display fields.
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My Session Details (Speaker Portal)
Instructions for configuring the My Sessions page in the Speaker Portal, including layout, editing fields, and conditional logic.
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Introduction to Speaker and Session Management (PDF)
A help-center article that introduces a brief PDF overview of the Speaker and Session Management module, with a download link and related navigation.
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Sessions Report
A detailed list of all sessions in the event, showing the information set up on Manage > Speakers and Sessions > Sessions.
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Event Session Summary Report
A guide describing the Event Session Summary Report, including what it lists, how to access details, and export options.
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Speakers Report
A detailed list of all speakers assigned to the event, including profile information, bio, abstract, and whether speaker agreement and profile picture...
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Sessions (in Speaker and Session Management)
Guide to adding, editing, deleting, scheduling, and filtering sessions and session instances within Speaker and Session Management.
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Certain Signal: User Guides
PDF guides explain how to configure and use Certain Signal to integrate with third-party applications.
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SSO Connections (for an account)
Instructions for configuring Single Sign-On connections for a Certain account, including types of SSO, editing configs, and field mappings.
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Entry Page (Attendee Form)
Details on configuring the entry page of an attendee/registration form, including permissions, waiver, login options, passcodes, and SSO.
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2025 Spring Release #6 (8.3.29)
Release notes for 2025 Spring Release #6 (8.3.29) including enhancements and bug fixes.
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2025 Winter Release #5 (8.3.23)
Release notes for the 2025 Winter Release #5 (8.3.23) of the Certain platform.
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Learning Center
Get all the information you need about the intelligent Event Management Solution from Certain. Whitepapers, guides, infographics, webinars, and more.
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Connect Certain with Your Application Ecosystem
Power your marketing and sales ecosystem with connected event operations and insights. Certain integrates across your enterprise stack to streamline e...
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TouchPoint - Web Home Layout Webinar
Webinar about TouchPoint Web Home Layout with related articles and a video.
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Touchpoint - Attendee Engagement
Watch a webinar recording on the Certain Mobile App – Touchpoint; engagement topics include Activity feed, Badge Game, Live Polling, and Survey.
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Touchpoint Stream Webinar
Describes how Touchpoint Stream enables hosting interactive virtual and hybrid events and unifies event content and data.
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Touchpoint User Dashboard Training
Video training for the Touchpoint User Dashboard.
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Form Entry & Security
Guide to using the Form Entry page: add Entry page to the sequence, set up waivers, and configure login options.
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Review Sessions (Reviewer Portal)
Help article describing the Reviewer Portal for reviewing sessions and managing review fields.
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Reviewer Portal
Guidance on enabling and configuring the Reviewer Portal in events, including required modules and layout settings.
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Speaker Portal Page Logic
Instructions for adding display logic to Speaker Portal pages in the Certain Help Center.
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My Sessions Layout
Guidance on configuring the My Sessions Layout in the Speaker Portal, including editing fields and page order.
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Speaker Portal My Information Layout
Instructions for configuring the My Information page in the Speaker Portal, including page order, field editing, and photo dimensions.
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Speaker Portal Access: Submit a Proposal & Sign In
Instructions for submitting a proposal in the Speaker Portal and signing in, plus how to configure portal settings and landing pages.
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Reviewer Portal Page Layout
Guide to editing the Reviewer Portal pages and layouts in Certain Help Center.
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Using Google Analytics to Track Events in Certain
Guide to configuring Google Analytics tracking in Certain by adding Tracking IDs to events, forms, mobile app, and speaker portal.
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2025 Spring Release #5 (8.3.28)
Release notes for the 2025 Spring Release #5 (8.3.28), including enhancements, bugs, and SSO improvements.
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Supported Encryption Cipher Suite Changes
Details about cipher suite changes for Certain Platform, API, Signal, and SSO, effective June 30, 2022.
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Signal Outbound Flows for Digital Events (ON24)
Guide to configuring Signal outbound flows to ON24 for registering or cancelling attendees in digital events.
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Preparing ON24 for Signal Integration
Guidance to prepare ON24 for integration with Certain's Signal, including endpoint access and API token provisioning.
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Digital Events - How to Share Webcast/Webinar Details using Email and Session Ca...
Guidance on sharing webcast join details via email templates and linking to the Session Catalog for Digital Events.
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Adding Speakers - One by One, Via Import, or with Existing Profiles
Instructions for adding speakers to an event via manual entry, import, or existing profiles in the Certain platform.
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Certain 7.1.5 Release Notes
Release notes for Certain 7.1.5 detailing enhancements and bug fixes across 2.0 API, accessibility, admin interface, display, forms, roles, speaker an...
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Certain 7.1.3 Release Notes
Release notes for the Certain platform version 7.1.3, detailing enhancements and bug fixes released in November 2020.
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Certain 7.1.2 Release Notes
Release notes for Certain 7.1.2, including 7.1.1, released in October 2020.
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Certain 7.1 Release Notes
Release notes for Certain 7.1 detailing new features and updates across Certain Digital/Signal, webinars, Touchpoint, API, reporting, and security.
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Certain 7.0 Release Notes
Overview of the Certain 7.0 release notes, including accessibility updates, Digital Events enhancements, and enterprise features.
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Session Information, Attendee (in Speaker and Session Management)
Guide to viewing and managing an attendee's sessions within Speaker and Session Management, including assignment, status changes, and filtering.
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Setting Up Digital Sessions
Guidance for configuring digital events and sessions with Zoom or ON24 via Certain Signal.
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Digital Events: Using Certain Signal with ON24
Guidance for configuring Certain Signal with ON24 to manage Digital Events.
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Setting Up a Digital Event
Guidance on configuring digital events with Zoom or ON24 and Certain Signal, including prerequisites and step-by-step setup.
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Digital Events: Overview
Outline for setting up digital events in Certain, including prerequisites, steps, and integrations with Zoom and ON24.
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General FAQ - Integration Link Examples
Instructions and examples for creating web integration links, including SSO and Passkey Step Mode, and registration links.
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Create a Website (at account-level)
Instructions to create and manage account-level websites in Certain, including details on website details, web pages, security settings, and previewin...
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SSO (Single Sign-On) Configuration and Use
Overview of configuring and using Single Sign-On in Certain for admins, attendees, and check-in.
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SSO Configuration
Administrator-only page to configure Single Sign-On connections for events in Certain.
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Event Details (or "Add Event")
Guide to entering basic information for events in Certain, including event name, code, dates, time zone, status, webinar, location, and roles.
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Reviewers
Guide to managing reviewers in Speaker and Session Management within Certain.
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Speakers (in Speaker and Session Management)
Guidance for adding, editing, importing, and managing speakers in the Speaker and Session Management module.
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Google Analytics in Certain Guide
Guide to setting up and using Google Analytics in the Certain platform, including website profiles, tracking IDs, and per-page URLs.
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Check-In: Session Configuration
Instructions to enable and configure session check-ins for the Certain Check-In app, including walk-in permissions and capacity limits.
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Speaker and Session Management User Guide
Guide to configuring and using the Speaker and Session Management module and Conference Sessions features in Certain.
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Reading Your Buyer's Mind On-demand Webinar
On-demand webinar showing how to unlock buyer intent through event data with engagement tools and AI insights.
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Igniting Event Experiences with Touchpoint Ignite
On-demand webinar about leveraging event intelligence and AI to enhance event experiences and outcomes.
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Take a Tour of the Certain Solution
A product-tour page for Certain Solution with instructions to use the NEXT button and a webinar promotion.
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Turning More Audiences into Customers with AI-Powered Personalization
Learn how to leverage AI-powered personalization to convert audiences to customers with AI personalization.
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Turning Event Data into Gold – 7 Ways to Measure the Business Impact of Your Eve...
Video on demand content describing how to measure the business impact of events using attendee management and analytics.
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Turn Engagement Signals into Pipeline
Video-on-demand page introducing Certain's event management solutions to turn engagement signals into pipeline.
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Session Break: Hybrid Event Planning & Execution
Video on demand session with Kent Martin about key considerations for planning and delivering hybrid events.
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Power Templates
Power Templates equip event and marketing professionals to easily create events that are versatile and efficient, reducing time and costs.
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Event Personalization at Scale
Video On Demand resource featuring event personalization at scale and related event management technology solutions.
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Your Events are Talking, Are You Listening?
Overview of Certain's on-demand event management solutions including video on demand, attendee engagement, and analytics.
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How Grand Connections Scaled Events with Certain
Overview of Certain's Grand Connections event management and related resources.
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Gathering Attendee Feedback – Beyond the Event Experience
Learn how to harness the power of event data to unlock buyer intent and identify important buying signals in this on-demand webinar.
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Crack the Code – Understanding Your Event Attendees
Webinar on uncovering attendee insights and applying AI to event management.
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Certain Event Advisor Webinar & Demo
On-demand video detailing Certain's Event Advisor and its event management solutions.
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3 Proven Ways to Turn Event Leads into Revenue – Fast
Video on demand resource detailing three proven ways to turn event leads into revenue quickly.
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Event Marketing and Management Learning Center
A resource hub for event marketing and event management, featuring Video On Demand and various resource formats.
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ON24 | Partner
Partner profile of ON24, a marketing technology leader for live and on-demand digital experiences.
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The Ultimate AI Tech Stack for Event ROI
Learn how to scale, engage and drive revenue from events with AI in this engaging webinar.
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Turning Event Data into Gold – 7 Ways to Measure the Business Impact of Your Eve...
On-demand webinar explaining how to transform event data into meaningful insights.
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Transforming Your Event Data into Revenue and Results
An on-demand webinar about Event Intelligence that helps connect the dots to optimize performance and revenue.
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Igniting Event Experiences with Intelligence & AI
Watch an on-demand webinar to unlock a deeper understanding of event attendees, gain actionable insights, and learn how to deliver revenue and results...
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End Networking Roulette: Let Next-Gen AI Do the Matching
A webinar showcasing AI-powered session matching to help attendees decide among sessions and connections at events.
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Event Intelligence | Demo
On-demand webinar demo of Event Intelligence showing data across events and actionable insights.
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Request a Demo of Certain Event Advisor
A page to request a live demonstration of Certain Event Advisor.
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Leveraging Event Data and AI for Business Success
Blog recap of a webinar on event data and AI, including Touchpoint Ignite and data-driven strategies for ROI.
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Introducing Event Advisor: How AI Is Transforming Event Personalization
AI-powered recommendations for events personalize attendee journeys and drive engagement, as introduced with Event Advisor.