Branding and Personalization

Overview page for the Registration area in Administrator Account Settings; lists sections such as Profile Data, Financial Data, Tax Codes Settings, Pr...

Overview of account administration features in Certain: account settings, administration, registrations, management, reports, and implementation.

Overview of viewing and editing attendee responses to custom registration questions in the Certain Help Center.

Guide to creating, listing, and managing promo codes and discounts for event registrations.

Documentation detailing attendee types, their configuration, fees, capacity, and related features for events.

Instructions for configuring Single Sign-On in Certain's event platform for administrator users.

Guide to using and editing event-level invoice templates, including templates, editing sections, and account-level invoices.

Documentation for managing users and account settings in the Certain platform.

Guide for assigning user types to Certain Users and the permissions of each User Type.

Instructions for tagging standard and custom registration statuses and related API notes.

Configuration of branding and settings for the Certain Check-In app, including logo, header background, and event list retention.

Guidance for creating and managing Users within a Certain account, including user types, visibility, and password handling.

Instructions for using Live Polling with Touchpoint, including setup, branding, playback, and audience display.

Overview of Attendee Types, their uses, and how to create new Attendee Types.

Overview of account structures, sub-accounts, and customizing profile questions for configuring access and data separation in the Certain platform.

Overview of managing profiles, difference from registrations, custom profile data, profile management, messaging, online access, and account structure...

Overview of how to set up and manage system users and assign user types in Certain's Help Center.

Details about the Questions tab and allowed types of custom profile questions.

Instructions for branding and footer configuration in the Reviewer Portal for events.

Brief PDF guide describing how to set up Promo Codes for events and the requirement to enable the Registration Groups as Promo Codes sub-module.

Instructions to import promo codes from a CSV file into an event using the Promo Code Import Wizard.

Instructions to import discounts into an event from a CSV file using the Discount Import Wizard.

Step 5 explains how to customize the look and feel of an event using template, basic display, or advanced display options.

Overview of the global navigation icons in Certain Help Center, including the Support bot, Recent Items, Favorites, and Page Help.

Use the options on this page to update basic user information and change your password.

Guide to configuring the My Profile section within a website on the Certain platform.

Guide to configuring promo codes for attendee forms, including setup, sequence placement, and error handling.

Overview of the Registrant Details section of the registration form, including header configuration, field selection, and options.

Guide to create or modify a profile in Certain's Help Center, including required fields and data sections.

Account Settings security options for PCI compliance, including session timeout, password expiration, and email-related settings.

Administrators can limit fields affected by data reformatting on the Data Format page.

Guidance on profile data, custom questions, and default field settings in Certain's registration system.

Guidance on creating and managing sub-accounts within an account, including required fields and options.

Overview of account-level settings for all users and administrators, including reports, management features, and integrations.

Guide to creating and using custom display fields in Certain's platform.

Release notes for the 2025 Summer Release #6 (8.3.36), detailing fixes across agenda items, asset uploads, badges, display rules, event copy, registra...

Release notes for 2025 Summer Release #2 (8.3.32) covering bug fixes for Custom Statuses, Email encoding, Event Dashboard, Registrant Details, Promo C...

Release notes for the 2025 Spring Release #7 (8.3.30), including enhancements and bug fixes.

Release notes for 2025 Spring Release #2 (8.3.25) covering admin Save and Close button enhancements and fixes.

Release notes for the 2025 Winter Release #5 (8.3.23), detailing enhancements, fixes, and improvements.

A guide explaining how Artificial Intelligence (AI) is transforming the event industry and outlining AI trends for 2024 and beyond.

An eBook exploring how Artificial Intelligence is transforming event management and the AI trends shaping the industry in 2025 and beyond.

An overview of event buying signals and how to turn attendee engagement into revenue.

Blog post about AI-powered personalization and Session Advisor AI to drive attendee engagement and revenue.

Overview of criteria for selecting AI-powered event technology, including transparency, prediction, ROI, conversion, real-time optimization, and ethic...

Overview of available user types and how to assign access and permissions in Certain.

Guide to applying percentage discounts to event registrations via promo codes or logic-based rules.

Instructions for administrators to configure a PayPal account within Certain.

General tips and best practices for Session Catalog, including themes and branding considerations.

Overview of account-level profile data, custom questions, and default fields in Certain Platform.

Documentation for creating, editing, and managing the Advanced Template in Certain's Help Center.

There is no option within Certain Platform to delete Sub-Accounts; you can remove access to a specific Sub-Account for all Users.

Instructions to grant or revoke full credit card number access for a user in Certain's account management.

Guide to extracting historic profile, registration, and event data from Certain using custom reports.

Overview of using custom questions to collect event-specific registration data in Certain.

Guide to using the Registration Groups as Promo Codes module in Certain.

A guide exploring how AI transforms event management in 2025, detailing agentic AI, event intelligence, practical applications, and nine trend traject...

A marketing data sheet summarizing trends in B2B events, roles, spend on event technology, and focus areas.

A guide on delivering business objectives through digital events by leveraging seamless integrations, branding, and attendee insights.

Best practices for leveraging event data to personalize engagement and drive measurable outcomes for marketers and sales teams.

A guide on using event data to enrich attendee insights and drive lead nurturing.

A guide to real-time marketing and event automation in a post-digital era.

Marketing executives can use Certain to drive ROI from events through attendee data, personalization, and insights.

Overview of Certain's event management platform for planning, replicating, and optimizing in-person events with templates, branding, and insights.

Unifies virtual and in-person audiences with a consistent, engaging hybrid event experience using engagement tools, data unification, and scalable tem...

Certain’s consulting team provides event management consulting, implementation, and insights to optimize event performance.

On-demand webinar showing how to unlock buyer intent through event data with engagement tools and AI insights.

On-demand webinar about unlocking buyer intent through event data and advanced engagement tools.

Demandbase is a powerful targeting and personalization platform that identifies target accounts and engages them with relevant content to drive revenu...

On-demand webinars and events for marketers and event planners.

Explores how data and personalization shape event marketing in 2019 with insights from industry leaders.

Overview of using AI to personalize event marketing and convert attendees into customers.

Overview of Session Advisor, an AI-powered event personalization tool from Certain, and its benefits for attendees, organizers, and sponsors.

Explains how signal-based solutions enable real-time insights, personalized engagement, and AI-driven lead nurturing to improve event ROI.

Explains how AI-powered event intelligence accelerates the buyer journey by analyzing engagement data, predicting actions, and personalizing attendee ...

Explores how deep audience insights drive engagement and revenue, introducing Touchpoint Ignite AI-powered insights.