Platform Overview

Documentation on configuring and editing the Registration Contact in the Certain platform.

Guide to configuring Google Analytics integration with Certain to track event pages and forms.

Overview of managing profiles and registrations in the Certain platform, including custom profile data, profile management, email messaging, and onlin...

Overview of creating and modifying system users and assigning user types within a Certain account.

Overview of account administration in the Certain platform, including Account, Sub-Accounts, Users, Display, and Account Usage settings.

Overview of the Meeting Requests list, filters, and actions on the Meeting Requests (Home) page in the Certain Help Center.

Instructions for viewing imported registration data in Certain by clicking the underlined number in All Registrations By Status on the Registrations t...

Overview of three methods for entering registration information: manual entry, data import, and online registration forms.

Guidelines for Names, Codes, and Labels when creating items like Questions, Sessions, and Attendee Types in Certain.

Help article describing how Reports-Only users access and view event reports in Certain.

A brief PDF guide to the cookies added to registrants' browsers by forms and webpages created using Certain; highlights essential cookies required for...

Knowledge base and resources for Certain Platform workflows, guides, and API documentation.

Information about support hours, urgent assistance, and the helpdesk email for Certain Help Center.

Release notes for Certain 7.1.4 covering bug fixes across Admin Interface, Country List, Email, Forms, Groups, Reporting, and Session Management.

Release notes for Certain 7.1.3 detailing enhancements and bug fixes.

Release notes for Certain platform version 7.1.2, including enhancements and bug fixes.

Release notes for Certain 7.0.7 covering bug fixes across admin interface, API, forms, invoices, and 508 compliance.

Release notes for Certain 7.0.4 including enhancements and bug fixes.

A help center page listing links to prior Certain release notes.

Overview of Certain Platform and getting started topics for event automation.

Documentation on configuring attendee registration forms, their sections, and advanced settings in Certain.

Instructions for configuring custom kiosk survey questions and messages in the Certain Kiosk app.

Instructions for sending confirmation emails to registrants with partial payments, including creating a Partial Payment Confirmation Email template an...

Overview of Certain's mission to turn events into revenue through AI-powered engagement signals, data orchestration, and enterprise-grade security.

Legacy Web Services API 1.0 page; backwards compatible; recommends API 2.0.

Overview of Global Links and Primary Navigation in the Certain Help Center.

Guidance on creating and managing account-level websites in Certain, covering site details, security settings, and preview options.

Overview and usage details for the Event List in the Certain Platform Help Center.

Guide to setting up and using Google Analytics in the Certain platform, including website profiles, tracking IDs, and per-page URLs.

Guide detailing essential and non-essential cookies used by the Certain platform, with browser instructions for accessing cookie data.

Guide to responding to GDPR Data Subject Requests (DSRs) in the Certain platform, including view, edit, and forget-me requests.

Guide to setting up Google Analytics in Certain, including Website Profile, Tracking IDs, and per-page URL options.

Guide to essential and non-essential cookies in the Certain platform, including identifying cookies across major browsers.

Overview of account administration features in Certain: account settings, administration, registrations, management, reports, and implementation.

Guide for assigning user types to Certain Users and the permissions of each User Type.

Overview of account history retention, scope, fields, and download options for administrative users.

Video on demand detailing how Grand Connections scaled events with Certain's platform.

Partner page describing metroConnections as a single source for creating and managing the entire event experience.

Instructions to send emails from the Certain Platform to a single registrant or a group.

Instructions for selecting, reordering, filtering, and customizing data columns in account reports on the Certain platform.

Documentation for configuring and using the Events List page in Certain's Websites, including the Events List Table fields and default no-events text.

Step 1 of the Build and Manage an Event guide focusing on planning the event building project in the Certain platform.

Overview of how Certain handles email deliverability and spam filtering, including From address considerations and DNS changes.

Instructions for linking an external website to a Certain registration form.

Instructions for reviewers using the Event List in Certain, including access, sorting, and event column details.

Documentation for creating and editing custom Suppliers reports in the Certain platform, including page sections and controls.

Options for displaying and printing the selected Profile report, including display formats, data formats, and print settings.

Release notes for 2025 Summer Release #5 (8.3.35) including fixes for Forms>Inline Additional Registrations, Attendee Types to Display, and updates to...

A guided tour of the Certain Event Platform highlighting its core capabilities and benefits.

Infographic outlining ten key features to consider in event management software.

A guide on ROI for event marketing and how to analyze event data using Certain's solutions.

Grand Connection scaled events using Certain’s Smart Event Technology to streamline workflows, engage attendees, and maximize ROI.

Certain congratulates Thomson Reuters on Stevie Awards wins for SYNERGY2024 and highlights the role of AI-powered event technology.

Form to request a demo of Certain Event Advisor with fields for First Name, Last Name, Company, and Work Email.

Form to request a demo of Certain Buying Signals

Certain introduces an AI-powered Question Generator to help event planners craft smarter, insight-driven survey questions.

How buying signals from event interactions transform marketing leads into actionable revenue.

Overview of available user types and how to assign access and permissions in Certain.

Explains how the ISO Country list determines available countries in the Country drop-down and how to configure the Country field in forms.

Instructions to add and manage suppliers for an event in the SMM module of Certain.

Instructions for creating fully customized email templates for events or forms in the Certain platform, with styling tips and an example.

Instructions for administrators to configure a PayPal account within Certain.

Steps to remove attendees from Certain Platform when an event uses a Touchpoint integration.

Guidance on updating speaker records in Touchpoint when integrated with Certain Platform and when not synced, including bulk upload steps.

Guidance on attaching speakers to sessions and session instances for Touchpoint visibility.

Overview of improvements to the Event Reports area in Certain 8.0, including report list improvements, data field grouping, and advanced options.

ACH refunds cannot be processed through Certain Platform; refunds must be processed with the payment processor and then recorded in the system.

Instructions for administrators to deactivate a user from a Certain account, including limits and steps to remove a user.

Overview of email delivery statuses such as Delivered, Bounce, Blocked, and Deferred in Certain's Email Analytics.

Details about cipher suite changes for Certain Platform, API, Signal, and SSO, effective June 30, 2022.

Guidelines to customize email content for different registrant answers using content blocks and display rules in Certain's event setup.

Step-by-step guide to configuring API Fetch for Eloqua data in Certain Platform.

A page that presents the Certain Event Intelligence product tour.

Video on demand session with Kent Martin about key considerations for planning and delivering hybrid events.

Power Templates equip event and marketing professionals to easily create events that are versatile and efficient, reducing time and costs.

Infographic describing how marketing events are changing and the expanded role of event marketers.

Events give companies a chance to tailor experiences to attendees. These experiences can take prospects and leads through their buying process faster,...

Infographic detailing event automation and Certain's event management technology solutions for marketers and event professionals.

Webinar on uncovering attendee insights and applying AI to event management.

Video on demand content about AI-powered session recommendations for events.

Certain announces Touchpoint Ignite, an AI-powered event app that turns engagement data into deep audience insights with a conversational interface.

Certain announces a strategic partnership with Capture Technologies to merge onsite event technology with AI-powered event management and intelligence...

AMi provides technology-based attendee management services through event registration software and support, simplifying event management for organizat...

On-demand webinar explaining how to transform event data into meaningful insights.

An on-demand webinar showing how to translate event data into actionable intelligence to drive pipeline and accelerate deals.

Rockwell Automation enhanced event efficiency and lead quality by centralizing data with Certain's platform, enabling faster follow-up and global cons...

Case study of National Instruments using Certain's event platform to accelerate lead follow-up and reduce support time.

Contact page for Certain featuring a form to collect personal and event information and contact details for support and billing.

Official brand assets including logo lockups, color palette, typography, and product assets for Certain.

Blog recap of a webinar on event data and AI, including Touchpoint Ignite and data-driven strategies for ROI.