Platform Overview

Guide to configuring Google Analytics in Certain, including how to obtain and add a Tracking ID to various pages.

Instructions to send emails from the Certain Platform to a single registrant or a group.

Instructions for selecting, reordering, filtering, and customizing data columns in account reports on the Certain platform.

Documentation for configuring and using the Events List page in Certain's Websites, including the Events List Table fields and default no-events text.

Step 1 of the Build and Manage an Event guide focusing on planning the event building project in the Certain platform.

Steps to delete an event or program from an account or organization, including locating the event, adjusting pagination, and deletion with a note abou...

Release notes detailing enhancements and bug fixes for Certain 7.1.5.

Release notes for Certain platform version 7.1.3 including enhancements and bug fixes.

Release notes for the Certain platform version 7.0.7, including bug fixes across modules.

Release notes for Certain platform version 7.0.5 detailing enhancements and bug fixes.

Release notes for Certain 7.0.6 detailing enhancements and bug fixes across admin, forms, reporting, and Zoom integration.

Release notes for Certain 7.0.2 including enhancements and bug fixes.

Release notes for Certain 7.0.1 detailing enhancements and bug fixes.

List of links to previous release notes for Certain versions.

Message labels and default values for required fields in the Certain Help Center forms.

Overview and quick-start topics for using Certain Platform to manage events.

Instructions to view imported registration data in Certain by clicking the underlined number in the All Registrations By Status area.

Overview of three methods for entering registration information into an event database: manual entry, data import, and online forms.

Overview of how Certain handles email deliverability and spam filtering, including From address considerations and DNS changes.

Guidance on setting Name, Code, and Label/Display values for items in Certain, including definitions and examples.

Instructions for creating and configuring account-level websites in Certain.

Instructions for linking an external website to a Certain registration form.

Instructions for previewing forms in Certain's Form builder, including split screen edit mode and preview–edit toggling.

Instructions for reviewers using the Event List in Certain, including access, sorting, and event column details.

A brief PDF guide to the cookies added to registrants' browsers by forms and webpages created with Certain; highlights essential cookies for admin-sid...

Documentation for creating and editing custom Suppliers reports in the Certain platform, including page sections and controls.

Overview of configuring and using SSO in Certain, including Admin, Attendee, and Check-In App SSO types and setup steps.

Guide to setting up and using Google Analytics in the Certain platform, including website profiles, tracking IDs, and per-page URLs.

Guide detailing essential and non-essential cookies used by the Certain platform, with browser instructions for accessing cookie data.

Options for displaying and printing the selected Profile report, including display formats, data formats, and print settings.

Guidance on using the Search Profiles page to filter and locate profiles within the Certain Help Center.

Guide to handling GDPR Data Subject Requests (View, Edit, Forget Me) for data stored in Certain.

Guide on assigning user types to Certain Users and their permissions.

Guide on making Certain event pages crawlable by search engine bots, including default behavior, public/private options, and Robots META tags.

Guidance on configuring Stripe as the payment processor in Certain Platform, including handling unsafe processing and PCI considerations.

Release notes for 2025 Summer Release #5 (8.3.35) including fixes for Forms>Inline Additional Registrations, Attendee Types to Display, and updates to...

Overview of AI’s potential in the event industry and related resources.

A guided tour of the Certain Event Platform highlighting its core capabilities and benefits.

Infographic outlining ten key features to consider in event management software.

A guide on ROI for event marketing and how to analyze event data using Certain's solutions.

Grand Connection scaled events using Certain’s Smart Event Technology to streamline workflows, engage attendees, and maximize ROI.

Certain congratulates Thomson Reuters on Stevie Awards wins for SYNERGY2024 and highlights the role of AI-powered event technology.

Profile of A-Plus Meetings & Incentives as a partner on Certain; a large, certified woman-owned meeting company serving Fortune 500 corporations with ...

Form to request a demo of Certain Event Advisor with fields for First Name, Last Name, Company, and Work Email.

Form to request a demo of Certain Buying Signals

Certain introduces an AI-powered Question Generator to help event planners craft smarter, insight-driven survey questions.

How buying signals from event interactions transform marketing leads into actionable revenue.

Overview of available user types and how to assign access and permissions in Certain.

Account history records for the current account over 90 days with 1-year retention and CSV export.

Explains how the ISO Country list determines available countries in the Country drop-down and how to configure the Country field in forms.

Instructions to add and manage suppliers for an event in the SMM module of Certain.

Instructions for creating fully customized email templates for events or forms in the Certain platform, with styling tips and an example.

Instructions for administrators to configure a PayPal account within Certain.

Steps to remove attendees from Certain Platform when an event uses a Touchpoint integration.

Guidance on updating speaker records in Touchpoint when integrated with Certain Platform and when not synced, including bulk upload steps.

Guidance on attaching speakers to sessions and session instances for Touchpoint visibility.

Overview of improvements to the Event Reports area in Certain 8.0, including report list improvements, data field grouping, and advanced options.

ACH refunds cannot be processed through Certain Platform; refunds must be processed with the payment processor and then recorded in the system.

Instructions for administrators to deactivate a user from a Certain account, including limits and steps to remove a user.

Overview of email delivery statuses such as Delivered, Bounce, Blocked, and Deferred in Certain's Email Analytics.

Details about cipher suite changes for Certain Platform, API, Signal, and SSO, effective June 30, 2022.

Guidelines to customize email content for different registrant answers using content blocks and display rules in Certain's event setup.

Step-by-step guide to configuring API Fetch for Eloqua data in Certain Platform.

A page that presents the Certain Event Intelligence product tour.

Video on demand session with Kent Martin about key considerations for planning and delivering hybrid events.

Power Templates equip event and marketing professionals to easily create events that are versatile and efficient, reducing time and costs.

Infographic describing how marketing events are changing and the expanded role of event marketers.

Events give companies a chance to tailor experiences to attendees. These experiences can take prospects and leads through their buying process faster,...

Infographic detailing event automation and Certain's event management technology solutions for marketers and event professionals.

Webinar on uncovering attendee insights and applying AI to event management.

Video on demand content about AI-powered session recommendations for events.

Certain announces Touchpoint Ignite, an AI-powered event app that turns engagement data into deep audience insights with a conversational interface.

Certain announces a strategic partnership with Capture Technologies to merge onsite event technology with AI-powered event management and intelligence...

AMi provides technology-based attendee management services through event registration software and support, simplifying event management for organizat...

On-demand webinar explaining how to transform event data into meaningful insights.

An on-demand webinar showing how to translate event data into actionable intelligence to drive pipeline and accelerate deals.

Rockwell Automation enhanced event efficiency and lead quality by centralizing data with Certain's platform, enabling faster follow-up and global cons...

Case study of National Instruments using Certain's event platform to accelerate lead follow-up and reduce support time.

Contact page for Certain featuring a form to collect personal and event information and contact details for support and billing.

Official brand assets including logo lockups, color palette, typography, and product assets for Certain.

Blog recap of a webinar on event data and AI, including Touchpoint Ignite and data-driven strategies for ROI.

Knowledge Base and support resources for Certain Platform, including articles and developer space.