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In-App Links
Guide to construct and use In-App links in Touchpoint, including CMS URLs and shorthand app links.
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Live Polling
Instructions for using Live Polling with Touchpoint, including setup, branding, playback, and audience display.
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Login Options
Overview of login options in Touchpoint, including predefined attendee lists and no-predefined attendee list options.
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Bulk Uploading Content
Instructions for bulk uploading content into Touchpoint using spreadsheets and the Import Content workflow.
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Certain 7.0 Release Notes
Overview of Certain 7.0 release notes including accessibility updates, Digital Events enhancements, webinars integration, speaker management, data obj...
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Take a Tour of Touchpoint Ignite Event App
Explore key benefits and features of Touchpoint Ignite through an interactive tour.
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Turn Engagement Signals into Pipeline
Video On Demand resource showing how to turn engagement signals into pipeline using Certain's event management solutions.
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Driving Record Attendee Engagement with Touchpoint
Case study on how Touchpoint boosted attendee engagement and booth activity for a leading medical devices company.
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The Ultimate AI Tech Stack for Event ROI
The Ultimate AI Tech Stack for Event ROI page with resources and CTAs for events management
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Our Customers Tell The Best Stories
Customer stories highlighting how Certain helps enterprise brands improve event management and outcomes.
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The Ultimate Guide to Event Buying Signals
An in-depth guide on using buying signals to optimize event marketing and drive outcomes.
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Real-Time Marketing Guide
Downloadable guide exploring real-time marketing automation, post-digital landscape, and Certain's event management solutions.
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Event Personalization at Scale
Overview of Certain's event personalization at scale and related solutions, including Enterprise Event Management Software, Touchpoint, and Event Inte...
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How Grand Connections Scaled Events with Certain
A video on demand detailing how Certain's event management technology solutions scale grand connections.
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Your Events are Talking, Are You Listening?
Video On Demand content showcasing Certain's event management technology solutions.
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The Hybrid Event Strategy Playbook
A guide describing how a hybrid event strategy blends in-person and digital event experiences.
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The Future of Events: ABM Strategy
An ABM-focused guide explaining how account-based marketing integrates with events and outlining Certain's event management solutions.
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From Signals to Sales: Activating Intent Data from Events
Webinar transcript exploring how to activate intent data from events using Certain's platform.
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The Event Marketing Playbook: Engagement Strategy
Guide detailing engagement-focused event marketing best practices to maximize ROI.
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Certain Event Advisor Webinar & Demo
Video on demand showcasing Certain's Event Advisor and related event management solutions.
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Digital + In-Person Strategies = Greater Return for Businesses
Guide on integrating digital and in-person event strategies to improve business outcomes.
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3 Proven Ways to Turn Event Leads into Revenue – Fast
Video on demand page highlighting three proven strategies to convert event leads into revenue, with Certain's event management solutions.
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Operational Reporting and Strategic Event Intelligence Together
Unified reporting and intelligence for events across the Certain platform, enabling end-to-end insights, ROI tracking, and program optimization.
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The Event Platform That Turns Engagement Into Revenue
Certain's enterprise-grade event management platform orchestrates attendee journeys, AI-powered personalization, and data-driven insights to drive ROI...
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Event Apps for Exceptional Attendee Experiences
Touchpoint Ignite delivers personalized, data-driven event experiences at scale with AI-driven recommendations and engagement tools.
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Select the Ideal Package for Your Team
Pricing plans for Touchpoint Ignite, Certain Pro, and Certain Enterprise, with included peace-of-mind features.
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From Attendee to Buyer: Deliver Experiences That Drive Growth
Overview of how Certain enables personalized, AI-powered attendee journeys from invitation to post-event follow-up to drive engagement and ROI.
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Streamlining Event Data Analysis to Maximize Event Success
An article discussing challenges of event data and how AI-powered event intelligence can streamline data orchestration to improve buyer engagement and...
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Meeting Invites
Guidance on sending and accepting meeting invites within the Touchpoint app.
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Creating a Password and Logging In
Instructions to create a password and log into the Touchpoint app for events.
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Features Overview
Overview of app features for the Certain Touchpoint attendee mobile app.
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How to enable Attendee to Attendee Messaging
Instructions to enable Attendee-to-Attendee Messaging in Touchpoint.
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Bulk Uploading Translated Content
Instructions for bulk uploading translated content in Touchpoint when multiple languages are enabled.
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Event Templates
Guide to creating and applying Event Templates in Touchpoint to reuse colors, layouts, and settings across events.
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Event Info, Event Icon, and Event Settings
Guidance for editing Event Info, Event Icon, and Event Settings in Touchpoint CMS.
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Multiple Languages
Guide on adding translation support and translation entry fields for multiple languages in Touchpoint.
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Capacity Planning
Capacity planning in Touchpoint extends the Agenda feature to manage session capacity.
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TouchPoint - Web Home Layout Webinar
Webinar about TouchPoint Web Home Layout with related articles and a video.
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Touchpoint - Attendee Engagement
Watch a webinar recording on the Certain Mobile App – Touchpoint; engagement topics include Activity feed, Badge Game, Live Polling, and Survey.
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Touchpoint Dashboard Training - June 2021
Touchpoint Dashboard Training article with agenda items and related resources.
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Touchpoint - Getting Started!
Help article introducing Touchpoint Getting Started and related training videos.
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Touchpoint User Dashboard Training
Video training for the Touchpoint User Dashboard.
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Tagging Attendee Statuses & Sessions - Required for Attendees
Article describing how to tag attendee statuses and sessions for attendees in Touchpoint.
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Speakers and Sessions from Platform to Touchpoint
Overview of speakers and sessions from Platform to Touchpoint, with related articles and feedback.
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Editing Your New Touchpoint Event
Instructions for editing a new Touchpoint Event in the Touchpoint platform, with a video preview.
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Prepare to Publish - Required Items for App Submission
Guidance on preparing required items for app submission in the Touchpoint Support Center.
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Editing Your New Touchpoint App Settings
Guide describing how to modify settings in the Touchpoint app.
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NEW Badge Game UX
Overview of Touchpoint's interactive badge game feature, including setup, rules, and promotion.
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Certificates And Provisioning
Guidance on obtaining and sharing iOS certificates and provisioning profiles for publishing apps via Touchpoint.
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Agenda Bulk Upload
Instructions for bulk uploading agenda sessions into Touchpoint using a spreadsheet and the Event Dashboard.
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Launch Image
Instructions for configuring the Launch Image, including default behavior and uploading a custom image with 2048x2048 pixels.
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iPad Homescreen Layout
Guidance for designing the iPad home screen layout, including panel types and panel settings.
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Marketing Ideas
Guidance for marketing an event app using Touchpoint, including announcing, highlighting features, providing access, and promoting via emails, print, ...
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Process Timeline
Best practice process for client success; event app timeline and checklist.
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GatherNow App Publishing
Guidance on publishing events via GatherNow, with deployment benefits, publishing steps, and user instructions.
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Activity Feed
Instructions for Activity Feed settings, home screen panel, scheduling, and moderation in Touchpoint.
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Attendees
Instructions for managing attendees in the Touchpoint CMS, including adding attendees, password management, and credits.
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Groups & Terms
Documentation on creating and managing Groups and Terms to filter resources in Touchpoint.
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Removing Attendees from Certain Platform when the Event has a Touchpoint Integra...
Steps to remove attendees from Certain Platform when an event uses a Touchpoint integration.
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Updating Speaker Information in Touchpoint
Guidance on updating speaker records in Touchpoint when integrated with Certain Platform and when not synced, including bulk upload steps.
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Syncing Registrants to Touchpoint from Platform
Instructions to tag registration statuses with 'Touchpoint: Synced' to sync registrants from Certain Platform to Touchpoint.
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Session Speaker Integration - Touchpoint
Guidance on attaching speakers to sessions and session instances for Touchpoint visibility.
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Session Related Links: Syncing from Platform to Touchpoint
Instructions to sync related links from Platform to Touchpoint using the Touchpoint: Related Link tag on Conference Custom Fields.
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Adding Speakers on Sessions and Instances
Instructions for assigning master and specific speakers to sessions and their instances in the Certain platform.
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From Attendee to Advocate
An eBook guiding marketers on transforming event attendees into long-term brand advocates through AI and event intelligence.
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Igniting Event Experiences with Touchpoint Ignite
On-demand webinar about leveraging event intelligence and AI to enhance event experiences and outcomes.
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Your CEO Asks
When you're investing a significant portion of your marketing budget in events and your CEO asks, 'What are the results?', do you have the resources a...
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Turn Cold Event Leads Into Hot Opportunities with Certain
Overview of how Certain's end-to-end event experience solution can transform cold leads into warm customers.
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Setting Up Your Sales Meetings for Success
Infographic with tips for setting up successful sales meetings at events.
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Igniting Event Experiences with Touchpoint Ignite
On-demand webinar about unlocking buyer intent through event data and advanced engagement tools.
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Marketing Event Automation Simplified
Infographic about combining data from marketing automation and events to deliver ROI. Includes resources and solutions for event marketers.
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The Event Data Orchestration Cycle
Infographic detailing a structured data lifecycle to transform raw event data into actionable insights.
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The Hybrid Attendee Engagement Journey
Learn how to tailor attendee engagement to a guest's registration type by ensuring ways for guests to connect and interact, no matter where they join ...
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How Marketing Events are Changing
Infographic describing how marketing events are changing and the expanded role of event marketers.
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How Events Drive Revenue
Events give companies a chance to tailor experiences to attendees. These experiences can take prospects and leads through their buying process faster,...
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Event Management Overview
Overview of Certain's Event Management technology solutions, including Manage Events, Engage Attendees, and Event Intelligence, plus related resources...
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Event Engagement Overview
Overview of Certain's event engagement solutions, including touchpoints and event intelligence, with resources for marketers.
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Event Automation for Data-Driven Marketers & Event Professionals
Infographic detailing event automation and Certain's event management technology solutions for marketers and event professionals.
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Certain Touchpoint Engagement App
Find out how Certain Touchpoint can foster great engagement, serve the right content at the right time, and help you gain insight into attendee engage...
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Certain Signal: Event Data in Action
Infographic about filtering noise in event data to enable real-time action by sales and marketing teams.
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3 Ways AI-Powered Session Recommendations Can Help Elevate Your Events
Video on demand content about AI-powered session recommendations for events.
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Gather Digital Has Become Certain Touchpoint
Announcement that Gather Digital rebrands as Certain Touchpoint and continues to offer a mobile event app.
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Certain Launches Touchpoint Ignite: Transforming Events with Deep Audience Insig...
Certain announces Touchpoint Ignite, an AI-powered event app that turns engagement data into deep audience insights with a conversational interface.
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Thank You For Visiting Our Booth At IMEX America 2024
Thank you for visiting our booth at IMEX America 2024. Explore resources on Event Intelligence, Event Management, and Event Engagement.
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Who Uses Event Automation Software?
FAQ describing who uses event automation software and related solutions from Certain.
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What Is a Mobile Event App?
FAQ describing what mobile event apps are and their key features.
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Touchpoint | Demo
On-demand Touchpoint Demo page showing how to engage attendees for in-person, virtual, or hybrid events using Certain's Touchpoint App.
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What is Event Data Orchestration and Why it Matters
Explains event data orchestration, its importance for B2B marketing, and a structured journey to turn engagement data into actionable buyer signals.
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Making Every Moment Count: Strategies to Boost Event Engagement and Impact
A guided approach to capturing and leveraging event data to engage attendees and maximize ROI using AI-powered insights.
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Leveraging Event Data and AI for Business Success
Blog recap of a webinar on event data and AI, including Touchpoint Ignite and data-driven strategies for ROI.
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Support Center
Knowledge Base and support resources for Certain Platform, including articles and developer space.
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Igniting Event Experiences with Event Intelligence & AI
Explores how AI-powered event technology, led by Touchpoint Ignite, can unlock audience insights and improve event experiences.
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Mastering Buyer Engagement at Events
Guide on turning attendees into advocates using AI-powered event insights to optimize buyer engagement.
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The Impact of Deep Audience Insights on Event Success
Explores how deep audience insights drive engagement and revenue, introducing Touchpoint Ignite AI-powered insights.
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3 Ways to Drive Loyal, Repeat Event Sponsors
A three-part guide to building loyal event sponsors through attendee engagement, early-bird discounts, and post-event learnings.