Webinars and Help Center

Live Polling with Touchpoint provides real-time feedback. No extra gear is required.

Information about the Registration Contact and how to create or edit it within the Event Setup section.

A history of Changes Reports and reports containing the full Credit Card Number run on data within the current account.

Instructions for configuring the My Information page in the Reviewer Portal of the Certain event management platform.

A brief PDF guide describing how to set up Promo Codes for use in an event.

A support-center article introducing the Accommodation Guide PDF for the Accommodation Module in Certain.

A generic page for static content to be displayed on the public side of the Website.

The Event Details page is a special page navigable only by selecting an event on the Events List and allows the use of event-specific Dynamic Data Fie...

Generic Home page for placing static content on the public side of the website.

Overview of the Meeting Requests List page with filters, columns, and actions.

Help article describing meeting requests on websites, including page content and list labels.

Instructions to view imported registration data in Certain by selecting the underlined number in the All Registrations By Status section on the Regist...

Description of how multi-page data-list pages in Certain's Help Center handle pagination, filtering, and remembered selections.

Instructions for searching websites across events and accounts in the Certain Help Center.

Generic help-center page for static content on the public side of the website.

Help article describing the Event List for Reviewers in Certain.

Illustrated PDF guide describing how to manage Sessions and Speakers in an event.

A report listing all qualified sessions and their speakers; exportable to Excel, available when the Speaker and Session Management module is enabled.

PDF user guides for configuring and using Certain Signal to integrate with third-party applications.

Overview of account history retention, records, and download options in the Certain Help Center.

Get all the information you need about the intelligent Event Management Solution from Certain. Whitepapers, guides, infographics, webinars, and more.

A hub of content for event marketing and management, offering guides, infographics, videos, webinars, and whitepapers.

Instructions to download and use the QR code embedded with the App Info URL for Touchpoint apps.

Guidance on Wi-Fi considerations for Touchpoint app at events, including bandwidth usage, app data sync, and live polling considerations.

Guide to sponsorship opportunities within the Certain Touchpoint app, including rotating home page images, session ads, news stories, and exhibitor li...

Overview of Touchpoint security responsibilities, including CMS account access, auto logout, password requirements, and reporting security concerns.

Instructions to bulk upload translations in Touchpoint by exporting primary language content, translating in Excel, and re-importing.

Guide to editing event information, icon, and settings in Touchpoint.

Instructions to export content from a previous event to a future event in Touchpoint CMS, including exporting to Excel and importing.

Form to submit a support request including email, priority, subject, event info, date, description, and attachments.

TouchPoint webinar recording page in the webinar recordings section.

Webinar recording on Touchpoint Attendee Engagement covering Activity feed, Badge Game, Live Polling, and Survey.

Touchpoint Stream webinar article describing how the platform hosts interactive virtual and hybrid events and consolidates event content and data.

Agenda and resources for Touchpoint Dashboard Training, June 2021, including settings, submission process, and layout features.

Touchpoint User Dashboard Training article in the Touchpoint Support Center with a video tutorial.

Guide on tagging attendee statuses and sessions required for attendees in Touchpoint.

Overview of how speakers and sessions transfer from the Platform to Touchpoint in the Touchpoint Knowledge Base.

Support knowledge base article about the required items for app submission in Touchpoint.

Instructions for editing the settings of a new Touchpoint app.

Instructions and sample text for announcing a mobile app for an event, including login and download steps.

Guidance for bulk uploading agenda sessions into Touchpoint, including required fields, mappings, and import steps.

Overview of the Event Agenda Summary Report in the Certain Help Center, including export, hyperlink behavior, and definitions of status counts and inv...

Overview of the Completed Registrations by Answer Report, including totals by answer options and non-selections.

Guidance on handling duplicate profile usernames and deleting profiles in Certain's Help Center.

Instructions for editing the Reviewer Portal pages, including the Portal page, profile layout, and session layout.

Help center article describing how to resolve the 'The mass action is currently being run in another active request' error in Mass Action reports.

Release notes for the 2025 Summer Release #6 (8.3.36) of the Certain platform.

Release notes for the 2025 Summer Release #1 (8.3.31) in the Certain Help Center.

Guidance on deleting or delinking webinars from events or sessions using Certain's Signal integrations, with step-by-step instructions.

Overview of common errors in Signal Flows and troubleshooting steps.

Instructions to add a hyperlink to an image or banner using an HTML editor in Certain's Help Center.

Steps to create outbound flows to send attendee data to ON24 for event-level or session-level webinars.

Instructions to convert an email address in an email into a clickable hyperlink by setting the contact email as a hyperlink in the email template.

Guide to configure ON24 and Signal for the Certain Digital integration.

Instructions for adding the webcast join URL and Session Catalog link to an Email Template in Digital Events.

Instructions for adding speakers to a Session with Instances in the Certain Help Center.

Instructions for duplicating a report using the Report Copy Wizard in the Reports/Analyze page, including steps to copy a report and handling Changes ...

Instructions for requesting features for your Platform Account by emailing help@certain.com, with options to provide feedback and view comments.

Instructions for marking an event as favorite in the Certain Help Center.

Guidance for configuring digital sessions with Zoom or ON24 using Certain Signal on the Certain Platform.

Guidance for configuring Certain Signal with ON24 for digital events, including prerequisites and step-by-step setup.

Guidance on configuring digital events with Certain Signal and webinar providers Zoom or ON24.

Help article explaining optional email templates for accepted registrations and the risk of sending duplicate emails.

A guide for transitioning in-person events to digital formats with integration and engagement strategies.

A six-section guide detailing practical ideas to boost engagement with mobile event apps through personalization, gamification, agenda management, cro...

A page to request a Touchpoint Ignite Demo for event management.

On-demand webinar about gaining deeper audience insights and leveraging event intelligence and AI to improve event experiences.

A tour of the Touchpoint Ignite mobile event app highlighting key benefits and features.

On-demand webinar about unlocking buyer intent through event data using advanced engagement tools and analytics.

Learn how to harness the power of event data to unlock buyer intent and identify important buying signals in this on-demand webinar.

Video on demand webinar about uncovering attendee priorities, needs, and interests; how to ask the right questions, interpret behavior, and detect int...

A hub of guides, infographics, videos, webinars, and whitepapers on event marketing and management.

Video-on-demand resources and learning content for event marketing and management.

Learning center with infographics and resources on event marketing and management.

Pricing plans for Touchpoint Ignite, Certain Pro, and Certain Enterprise.

Certain announces Touchpoint Ignite, an AI-powered event app that transforms engagement data into deep audience insights and actionable intelligence.

Certain announces an AI-powered event buying signals suite to transform event activity into actionable buying signals for marketers.

ON24, the marketing technology leader helping enterprises deliver live and always-on digital experiences such as webinars, multimedia content hubs and...

In this on-demand webinar, we’ll show you how to unlock your buyer intent through event data.

Learn how to scale, engage and drive revenue from events with AI in this engaging webinar.

An on-demand webinar about transforming event data into meaningful insights.

On-demand webinar about transforming audience intent into meaningful customer actions using AI-powered personalization.

On-demand webinar about Event Intelligence and turning event data into revenue and results.

On-demand webinar about unlocking a deeper understanding of event attendees and delivering revenue from events.

On-demand webinar to uncover insights into event attendees’ priorities, needs, and interests using AI.

This on-demand webinar shows how to translate intent data into actionable intelligence that drives pipeline and accelerates deals.

Learn and grow with Certain’s world-class events, past and present.

Form to request a demo of Certain Event Advisor.

Form to request a demonstration of Certain Buying Signals, featuring fields for first name, last name, company, and work email.

Blog post explaining how event data orchestration turns engagement data into actionable buyer signals to drive revenue and ROI.

Recap of a webinar on activating event intent data to turn engagement into revenue and strategies to act on signals across pre-, during-, and post-eve...

Overview of how AI-powered event data enables streamlined data analysis and improved event outcomes.

Strategies to maximize event engagement and impact using data-driven approaches and AI-powered tools.

Explains how real-time, context-rich orchestration of event signals enables multiple revenue teams to act in unison and drive revenue.

Blog post recapping a webinar on event data, AI, and buying signals, with Touchpoint Ignite.

Explores how AI-powered event technology unlocks audience insights and enhances event experiences.

A blog exploring how AI-powered event apps and event intelligence transform attendees into advocates across the buyer journey.

Explains buying signals, their types, and how to capture them in real time for event intelligence.

Guide to turning event signals into revenue through signal intelligence and engagement insights.

Explores how deep audience insights drive event success and revenue, and introduces Touchpoint Ignite.

Three AI-powered strategies to convert event leads into sales-ready conversations: engagement signals, personalized post-event outreach, and AI-powere...

Three strategies to increase sponsor loyalty including attendee engagement, early bird discounts with post-event surveys, and sharing event learnings.