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Dynamic Emails Guide (PDF)
A PDF guide in the Certain Help Center that explains how to build dynamic email templates using Content Blocks and Display Rules, driven by registrati...
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Signal Integration with Salesforce Guide
Guide for integrating Certain Signal with Salesforce, including prerequisites, tagging, connections, flows, mappings, and troubleshooting.
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Signal Integration with Marketo Guide
Guide to using Certain Signal to integrate with Marketo, including setup of tags, connections, flows, and dashboards.
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Certain Signal: User Guides
PDF user guides for configuring and using Certain Signal to integrate with third-party applications.
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Event Marketing and Management Learning Center
A hub of content for event marketing and management, offering guides, infographics, videos, webinars, and whitepapers.
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Certain Event Intelligence
Gain a 360-degree view of buying signals and attendee behavior with Certain Event Intelligence.
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Turn Event Experiences into Curated, High-Impact Journeys
Event Advisor personalizes attendee journeys with AI recommendations while capturing engagement data and intent signals.
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Content Display
Details on configuring Display Fields, Content Blocks, and Display Rules for event forms, websites, and emails in the Certain platform.
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Error when no Form in the Event is marked as Primary
If no Form in the Event is marked as Primary, a server error occurs when Display Rules reference the Primary Form in an Email Template.
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Marking a form as "Primary" - What does this do
Explains the effects of marking a form as the Primary form, including how it affects emails and display sections.
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Special Characters on Content Block and Display Rules
Best practice not to include special characters in the Name field of Content Blocks and Display Rules; including them can cause a server error or caus...
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Using Inline vs. Display Logic
You can display form content based on conditions using Inline Actions (on the same page) or Display Actions (on a separate page).
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Adding Questions to a Form
Guide on adding Custom Profile and Registration questions to a form using Registrant Details, Question Sections, and Logic Rules.
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Partial Payments with Additional Registrations
Guidance on managing partial payments for additional registrations, including marking registrations complete and handling separate payment and registr...
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Sending Confirmation Emails When Allowing Partial Payments on a Form
Instructions for sending confirmation emails to registrants who have made partial payments by creating a partial payment email template and a logic ru...
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2025 Summer Release #6 (8.3.36)
Release notes for the 2025 Summer Release #6 (8.3.36) of the Certain platform.
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2025 Spring Release #1 (8.3.24)
Release notes for 2025 Spring Release #1 (8.3.24) covering enhancements, bugs, and new features for Admin-Side Save Buttons, Display Rules, and Hotels...
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Delete/Delink Webinars from your Event or Sessions
Guidance on deleting or delinking webinars from events or sessions using Certain's Signal integrations, with step-by-step instructions.
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Signal Outbound Flows for Digital Events (ON24)
Steps to create outbound flows to send attendee data to ON24 for event-level or session-level webinars.
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Customizing Emails Based on Different Registrant Factors/Values
Help center article explaining how to vary email content based on registrant answers using display rules and content blocks.
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Preparing ON24 for Signal Integration
Guide to configure ON24 and Signal for the Certain Digital integration.
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Appending Agenda Items to an Email Template
Uses Display Rules to include the Personal Agenda in an Email Template and shows how to create and apply the rule.
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Setting Up Digital Sessions
Guidance for configuring digital sessions with Zoom or ON24 using Certain Signal on the Certain Platform.
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Digital Events: Using Certain Signal with ON24
Guidance for configuring Certain Signal with ON24 for digital events, including prerequisites and step-by-step setup.
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Setting Up a Digital Event
Guidance on configuring digital events with Certain Signal and webinar providers Zoom or ON24.
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Digital Events: Using Certain Signal with Zoom
Guidance for configuring Digital Events in Certain Signal with Zoom, including prerequisites and setup steps.
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General FAQ - Activating Agenda Item Waitlist on Forms
Instructions to enable and use the waitlist option for full agenda items in agenda forms.
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Dynamic Emails Guide
Guide explaining how to use Content Blocks and Display Rules to create dynamic email templates based on registration values.
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API Fetch FAQs
FAQ about API Fetch, the data synchronization feature included with Certain Enterprise.
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Signal Integration with Advanced Webhooks Guide
Technical guide for integrating Certain Signal with third-party apps using Advanced Webhooks, including nested JSON support and Mappings.
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Signal Integration with Webhooks Guide
Guide to using Certain Signal to integrate with third-party apps via Webhooks, covering setup steps, tags, connections, flows, mappings, and diagnosti...
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'Send Email' for accepted registrations
Help article explaining optional email templates for accepted registrations and the risk of sending duplicate emails.
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Event Automation
A marketing brochure detailing how Certain's Event Automation helps data-driven marketers manage events, capture attendee insights, and drive ROI thro...
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How Events Drive Revenue
A slide deck describing how event-driven experiences accelerate buyers through discovery, consideration, and decision to drive revenue.
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Turn Event Data into Real-Time Revenue Acceleration
Certain Signal orchestrates event data flows to turn event interactions into actionable buying signals for marketing and sales.
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Reading Your Buyer's Mind On-demand Webinar
On-demand webinar about unlocking buyer intent through event data and advanced engagement tools.
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The Ultimate AI Tech Stack for Event ROI
Overview of Certain's AI-powered event technology stack to maximize event ROI.
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Igniting Event Experiences with Touchpoint Ignite
On-demand webinar about unlocking buyer intent through event data using advanced engagement tools and analytics.
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Reading Your Buyer’s Mind
In this on-demand webinar, learn how to unlock buyer intent through event data with advanced engagement tools and analytics for personalized, impactfu...
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Gathering Attendee Feedback – Beyond the Event Experience
Learn how to harness the power of event data to unlock buyer intent and identify important buying signals in this on-demand webinar.
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Event Strategies to Accelerate the Buyer Journey with Deep Insights
An eBook detailing strategies and best practices for leveraging AI and EI to accelerate the buyer journey at events, with a roadmap for connecting wit...
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Certain Signal: Event Data in Action
Infographic about how Certain Signal filters noise to enable real-time action on event data.
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4 Steps to Better Understand Your Audience
An infographic describing how events generate data and the importance of using the right technology to interpret it.
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Thomson Reuters Wins Big at the Stevie’s — Certain Proud to Power Their Success
Certain congratulates Thomson Reuters on Stevie Awards wins for SYNERGY2024 and explains how Certain's AI-powered event technology powers engagement a...
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Certain Launches Session Advisor, an AI-powered Personalization Solution to Acce...
Certain launches Session Advisor AI, an AI-powered personalization solution delivering scalable, personalized session recommendations to accelerate bu...
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Certain Launches Powerful Event Buying Signal Solution to Fuel Pipeline Growth a...
Certain announces an AI-powered event buying signals suite to transform event activity into actionable buying signals for marketers.
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On-Demand: Reading Your Buyer’s Mind: Event Strategies for Truly Getting to Know...
In this on-demand webinar, we’ll show you how to unlock your buyer intent through event data.
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Gathering Attendee Feedback – Beyond the Event Experience
On-demand webinar about harnessing event data to unlock buyer intent and identify important buying signals.
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Event Center For Marketers and Event Planners
Learn and grow with Certain’s world-class events, past and present.
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Request a Demo of Certain Buying Signals
Form to request a demonstration of Certain Buying Signals, featuring fields for first name, last name, company, and work email.
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What is Event Data Orchestration and Why it Matters
Blog post explaining how event data orchestration turns engagement data into actionable buyer signals to drive revenue and ROI.
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From Signals to Sales: How to Turn Event Engagement into Revenue
Recap of a webinar on activating event intent data to turn engagement into revenue and strategies to act on signals across pre-, during-, and post-eve...
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Unlock the Power of Hosting a Product Session at Events: How to Gather and Lever...
Guide to planning product sessions at events to collect buying signals and turn insights into product strategy.
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Events Create Moments. Signals Turn Them Into Revenue.
A guide to turning event signals into revenue through signal-aware event management and real-time intelligence.
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How to Turn Your Audiences Into Customers Using AI
Explains how AI-powered insights and automation turn event attendees into customers through personalization and optimized follow-ups.
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Streamlining Event Data Analysis to Maximize Event Success
Overview of how AI-powered event data enables streamlined data analysis and improved event outcomes.
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Making Every Moment Count: Strategies to Boost Event Engagement and Impact
Strategies to maximize event engagement and impact using data-driven approaches and AI-powered tools.
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Maximizing Event Success with Signal-Based Solutions: A Catalyst for Marketers t...
Explores signal-based event solutions that connect attendee signals to marketing and sales to drive ROI.
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Leveraging Event Data and AI for Business Success
Blog post recapping a webinar on event data, AI, and buying signals, with Touchpoint Ignite.
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Introducing Event Advisor: How AI Is Transforming Event Personalization
AI-powered recommendations to personalize event journeys and drive engagement and revenue.
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Infographic: Measuring Event Success Across the Funnel
An infographic-guided overview of measuring event success across the buyer funnel, with a framework of questions for evaluating impact and a spotlight...
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The Future of Events Is AI-Powered — Are You Ready?
Overview of AI-powered event management, Buying Signals, and personalized experiences to drive growth.
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From Engagement to Revenue: Activating Event Buying Signals
Explains how event buying signals reveal buyer intent and how to activate them to drive revenue from events.
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The Three-Pillar Framework for Turning Event Data Into Revenue Intelligence
A framework to convert event data into real-time revenue intelligence across marketing, sales, and revenue operations.
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Architecting Events for ROI: The Fastest Path to Buyers
A guide to turning events into ROI by designing attendee value, signaling readiness to buy, and aligning formats with buyer stages.
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Events as Living, Breathing Organisms
An exploration of treating events as adaptive, intelligent ecosystems driven by AI, intent signals, and real-time analytics to improve engagement and ...
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Event Strategies to Accelerate the Buyer Journey
Blog post about using AI-powered event intelligence to accelerate the buyer journey and optimize event data.
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Dreamforce 2025 Decoded: Turn Your Next Event into a Revenue Engine
A detailed, seven-principle framework for turning events into revenue opportunities, inspired by Dreamforce 2025.
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Deep Dive into Event Intelligence: Capturing Event Buying Signals
Explains buying signals, their types, and how to capture them in real time for event intelligence.
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Creating High-Impact Attendee Experiences with AI
Blog post describing AI-powered personalization and Session Advisor AI to enhance attendee experiences and drive revenue.
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Beyond Badge Scans: How Smart Sales Teams Extract Real Value from Events
Guide to turning event signals into revenue through signal intelligence and engagement insights.
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The Impact of Deep Audience Insights on Event Success
Explores how deep audience insights drive event success and revenue, and introduces Touchpoint Ignite.
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3 Ways to Spark Sales-Ready Conversations Post-Event
Three AI-powered strategies to convert event leads into sales-ready conversations: engagement signals, personalized post-event outreach, and AI-powere...
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3 Steps to Creating Event Content that Drives Business Results
Three steps to create event content that resonates with attendees and drives business results using data orchestration and event intelligence.
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Event Planning and Management Blog
Blog covering event planning, management, and intelligence insights for marketing and sales teams.
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Create Exceptional Attendee Experiences. Capture Every Buying Signal.
Certain helps run engaging events, personalize attendee experiences, and turn engagement into buying signals to accelerate buyer journeys and deliver ...
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Event Planning and Management Blog
A collection of articles about event planning, buying signals, and event intelligence.