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Process Timeline
Best Practice Process for Client Success for Event App Timeline/Checklist.
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Registration Groups in Certain
Guide to using the Registration Groups sub-module in Certain, including setup, usage, and reporting.
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Event Component Descriptions and Navigation
Overview of navigating the main event components in your account, including the Event List and event-specific tabs such as Plan, Promote, Manage, Enga...
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Modifying Registration Details
Instructions to locate and modify a registration in Certain.
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Reports FAQ - Collecting Multi-Event Data for Consolidation Reports
FAQ about collecting multi-event data for Consolidation Reports and using custom questions in Certain.
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Reports FAQ - Define Report Export Actions
As part of a report's setup, you can specify up to three Mass Actions to be triggered automatically when the report is exported. Exports can be automa...
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Reports FAQ - Report Subtotals
Help article detailing how to display subtotals in reports, including printable formats, grouping, and notes.
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Reports FAQ - All Registrations by Status Report
The All Registrations By Status report shows complete and incomplete registrations grouped by registration status for an event.
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Reports FAQ - Completed Registrations by Answer Report
Overview of the Completed Registrations by Answer Report, including totals by answer options and non-selections.
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Report Setup (Profiles)
Instructions to create and modify custom Profile reports, including setup steps, report types, and configuration options.
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Profile Reports
Use this page to create and run reports on profiles in your Certain account, including attendees, speakers, and reviewers.
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Changes Reports
Overview of Changes Reports, including settings, running, copying, and notes for tracking changes between report data over time.
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Events Calendar Web Page
Help article describing the Events Calendar Web Page and its display options.
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Copying Consolidation Reports
Instructions to copy an existing Consolidation report in Certain's Consolidation module.
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User-Defined Column Details (Consolidation Reports)
Instructions for creating and managing user-defined columns in Consolidation Reports within the Certain platform.
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Choose Report Filters (Consolidation Reports)
How to use Date Filters and Advanced Filters to refine data in Consolidation Reports.
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Pick Report Columns (Consolidation Reports)
Instructions for selecting and ordering data fields in Consolidation Reports, including custom data notes, row numbers, sorting, and column headers.
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Select Report Subtotals (Events)
Documentation on displaying subtotals within groups for event reports, including per-group subtotals, optional group counts, and how to choose Sum, Ma...
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Choose Report Grouping (Events)
Documentation on grouping report data by summary groups in Certain Help Center.
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Report Setup (Consolidation Reports)
Information about creating and managing Consolidation Reports across multiple events.
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New Report Updates in 8.0
Improvements to the Event Reports area in Certain Platform 8.0 include a redesigned Report List page, clearer Report Type guidance, grouped Data Field...
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Extracting all attendees' information
Instructions to create an account-level report to export attendee data including agenda and sessions.
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Using Reports to Check if Emails Were Sent
Instructions to create and filter a Registration History Report to identify registrants who received a sent email.
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Mass Download of Profile Images using a Report
Instructions to mass download attendee profile images by creating a Registrations report and adding a custom column for image file paths.
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Reports: How to create a Registration Changes Report
Step-by-step guide to creating a Registration Changes Report in the Certain platform, including setup, locking, wizard steps, and export formats.
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Step 9: Plan and Create Reports
Guidance for planning and creating registration reports for events in the Certain platform.
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Copy an Existing Report
Instructions for duplicating a report using the Report Copy Wizard in the Reports/Analyze page, including steps to copy a report and handling Changes ...
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Choose Report Grouping
Documentation on configuring summary groups for supplier reports in the Certain platform.
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Pick Report Columns (Data Fields) [Supplier Reports]
Instructions for selecting and ordering data fields for supplier reports in Certain's Help Center.
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Choose Report Filters (Suppliers)
Help article detailing how to use Date Filters and Advanced Filters for supplier reports in the Certain platform.
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Select Report Subtotals
Guide to displaying subtotals within groups in supplier reports, including per-group counts and grand totals, and how to select Sum, Maximum, Minimum,...
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Display Options (Supplier Reports)
Settings to define display and print options for Supplier Reports in Certain's platform.
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Copying a Supplier Report
Instructions for using the Report Copy Wizard to copy a Supplier report, including steps to name, describe, group, and finish.
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Supplier Reports
Overview of active supplier reports, how to add, copy, and manage reports, and details of the page columns.
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Report Setup (Suppliers)
Guide to adding or editing custom Suppliers reports in the Certain platform.
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Specify Custom Report Header and Footer (Supplier Reports)
Guidance to add and customize headers and footers in supplier reports using the HTML Editor.
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EXPORT
Define and manage automatic export actions for reports, including Mass Actions and export methods.
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Pick Report Columns (Event Reports)
Guide to selecting and ordering data fields for Event Reports, including sorting, customization, and headers.
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User-Defined Column Details (Event Reports)
Help article detailing how to create and manage user-defined columns for Event Reports, including column types, definitions, and examples.
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Report Subtotals
Instructions for displaying subtotals in printable reports, including per-field subtotals and group totals.
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Choose Report Filters
Documentation on using report filters in the Certain platform, including Date, Standard, Drill-Down, and Advanced Filters for Reports/Analyze.
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Agenda Item Quantities
Documentation describing how agenda item quantities are displayed in event registrations reports.
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Choose Report Grouping
Instructions for creating and configuring summary groups to sort data in Certain reports, including grouping criteria, sort orders, and display option...
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Display Options (Event Reports)
Documentation of display, data, and print settings for Event Reports in the Certain platform.
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Event Session and Speaker Summary Report
A summary list of all qualified sessions and their speakers for an event.
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Sessions Report
A detailed list of all sessions in the event and related reports.
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Event Session Status Summary Report
A summary of the numbers of attendees registered for each instance of the event's sessions.
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Event Session Summary Report
A summary of how many attendees have selected each session instance, including registration status and totals.
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Speakers Report
A detailed list of all speakers assigned to an event, including profile data, bios, abstracts, and upload status of speaker agreements and photos.
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Check-In Insights
Dashboard with real-time graphs for Check-In data, including Over Time, Attendee Type, and Questions Analytics.
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Custom Report Header and Footer (Profile Reports)
Instructions to add and format a custom header and footer for Profile reports using the HTML Editor.
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Choose Report Filters (Profiles)
Documentation on configuring report filters for Profiles in the Certain Help Center, including Date Filters and Advanced Filters.
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Pick Report Columns (Profiles)
Instructions for selecting, ordering, sorting, and renaming columns in profile reports within the Certain platform.
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Choose Report Grouping (Profiles)
Documentation on configuring report groupings for profile reports, including levels, date grouping, and display options.
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Report Display Options (Profiles)
Options for displaying and printing the selected Profile report, including format, data format, and print settings.
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Copying a Profiles Report
Instructions to copy a Profiles report using the wizard in the Profile Reports page.
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Data Extraction Guide
Guide to extracting historic profile, registration, and event data from a Certain account using custom reports and APIs.
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Speaker and Session Management User Guide
Guide to configuring Speaker and Session Management in Certain, including Conference Sessions, with setup, sessions, speakers, tracks, and reports.
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How can I still deliver on my business objectives through digital events?
A guide for transitioning in-person events to digital formats with integration and engagement strategies.
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Why a Mobile Event App? Amazing Insights. That’s Why.
Overview of the rationale and benefits of using a mobile event app to capture attendee data and enable real-time insights.
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Drive a Higher ROI from Every Event
Marketing executives can improve ROI from events by leveraging rich attendee data, integrated lead scoring, and targeted content.
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In-Person Events Easily Planned, Delivered & Repeated
Event automation platform for in-person events enabling replication, efficiency, branding, scale and insights.
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Unify Virtual and In-person Audiences With a Consistent and Engaging Hybrid Even...
Hybrid event management platform enabling in-person and virtual audiences with engagement tools, branding, templates, and insights.
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Training for Successful Events
Training resources to maximize event success on the Certain platform, including Certain University and Training Webinars.
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Your Event Success Is Our Priority
Certain’s team of event management consulting professionals brings extensive experience in building your events, templates, forms, website design and ...
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Reading Your Buyer’s Mind
In this on-demand webinar, learn how to unlock buyer intent through event data with advanced engagement tools and analytics for personalized, impactfu...
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Get Intelligent Insights From All Your Events
We help you track and analyze your event data and send signals to improve attendance, engagement, and revenue across all events, including hybrid, in-...
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Certain Event Intelligence
Gain a 360-degree view of buying signals and analyze event performance to boost attendance, engagement, and revenue.
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Event Apps for Exceptional Attendee Experiences
Touchpoint Ignite delivers personalized event experiences at any scale with tailored agendas, smart content, and meeting suggestions.
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InEvent | Partner
Partner profile for InEvent outlining its global event management platform for virtual and hybrid events.
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What is Hybrid Event Management Software?
Definition of hybrid event management software and how it enables in-person and virtual participation.
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What is Event Intelligence
Definition of event intelligence and its scope and application.
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What is Audience, Participant, or Event Engagement?
Definition and scope of audience, participant, or event engagement and how technology enables it across event formats.
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What Is a Mobile Event App?
Definition and uses of mobile event apps for attendees, organizers, and sponsors.
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Event Intelligence | Demo
On-demand demo of Event Intelligence showing data across events, turning it into insights, and viewing event performance.