Event Operations and Agenda

Overview of how to create and manage image maps and street maps in Touchpoint, including adding maps, pins, and locations.

Capacity planning is an extension of the Agenda feature for managing session capacity in Touchpoint.

Attendance Tracking enables scanned check-ins for sessions by matching QR codes to Lead Codes, with authorized users, badge printing guidance, and att...

Touchpoint Stream webinar article describing how the platform hosts interactive virtual and hybrid events and consolidates event content and data.

Agenda and resources for Touchpoint Dashboard Training, June 2021, including settings, submission process, and layout features.

Step-by-step guidance for troubleshooting access issues to the Touchpoint On Site app, including unlocking attendees, password checks, and dashboard o...

Guidance for bulk uploading content to Touchpoint using separate spreadsheets and the Import Content workflow.

Details on agenda feature settings and management in Touchpoint.

Guidelines for creating and managing Groups and Terms to filter lists in Touchpoint.

Instructions for scheduling sessions using the Session Scheduler, including location-based and location-free scheduling, automatic publishing, and mas...

Details page for configuring Event basic information in the Certain platform, including Event Details, Location, Contacts, Custom Data, and currency l...

Instructions to set up cancellation fees, cancel registrations and agenda items, and process refunds.

Explains the effects of marking a form as the Primary form, including how it affects emails and display sections.

Overview of how event websites are used and the default pages available in a new website.

Overview of how registrations and profiles are created and managed for events in Certain.

Overview of online registration forms and their sections for event registration.

Instructions for creating and using online registration forms, including form sections and setup details.

Comprehensive guide to setting up an event in Certain, including event details, attendee types, agenda items, and display settings.

As part of a report's setup, you can specify up to three Mass Actions to be triggered automatically when the report is exported. Exports can be automa...

Overview of the Event Agenda Summary Report in the Certain Help Center, including export, hyperlink behavior, and definitions of status counts and inv...

Instructions to configure automatic Mass Actions during report exports in Certain.

Describes the Events List Web Page in the Certain Help Center and how to customize the events list and its columns.

As part of a report’s setup, up to three Mass Actions can be automatically triggered at the time the report is exported.

Documentation on grouping report data by summary groups in Certain Help Center.

Page with options for report display and print settings for events reports.

Steps to tag registration statuses with Touchpoint: Synced to pull registrants into Touchpoint from Certain Platform.

Instructions for deleting and restoring test registrations in an Event, including single registrations and multiple registrations.

You can display form content based on conditions using Inline Actions (on the same page) or Display Actions (on a separate page).

Instructions for displaying agenda items in a form using a table in the Certain Help Center.

Upcoming changes to Add to Calendar with AddEvent integration in the Certain platform (7.1.7).

Help center article describing how to resolve the 'The mass action is currently being run in another active request' error in Mass Action reports.

Explains how fees expire and how to change fee amounts in Certain, with examples and screenshots.

Guide to creating and managing Sub-Accounts within an Account on the Certain platform.

Release notes for the 2025 Fall update 8.3.39, including enhancements, bug fixes, and reporting changes.

Fall 2025 release notes for version 8.3.38, detailing bug fixes across Content Blocks, Forms, Attendee Types, Payment Processing, and Reporting.

Release notes for the 2025 Summer Release #6 (8.3.36) of the Certain platform.

Release notes for the 2025 Spring Release #5 (8.3.28), including enhancements to Registration Administration and fixes for Agenda Items, Stripe paymen...

Release notes for 2025 Spring Release #4 (8.3.27) including bug fixes for session names, agenda items, and display fields.

Instructions for adding optional options to an event in Certain, including Agenda, Accommodation, Payments, Logic, Additional Registrations, Entry, an...

Step-by-step guidance to fill in basic details for an event in the Certain platform.

Guidance on deleting or delinking webinars from events or sessions using Certain's Signal integrations, with step-by-step instructions.

Steps to delete sessions via mass action in Certain's Speaker and Sessions module.

Steps to create outbound flows to send attendee data to ON24 for event-level or session-level webinars.

Instructions for adding the webcast join URL and Session Catalog link to an Email Template in Digital Events.

Uses Display Rules to include the Personal Agenda in an Email Template and shows how to create and apply the rule.

Overview of the Meeting Requests (Home) page in the Certain Help Center, including filters, list view, and actions.

Instructions to update messages for full inventory items or reached capacity for sessions and agenda items.

Guidance for configuring digital sessions with Zoom or ON24 using Certain Signal on the Certain Platform.

Guidance for configuring Certain Signal with ON24 for digital events, including prerequisites and step-by-step setup.

Guidance on configuring digital events with Certain Signal and webinar providers Zoom or ON24.

Guidance for configuring Digital Events in Certain Signal with Zoom, including prerequisites and setup steps.

Instructions to enable and use the waitlist option for full agenda items in agenda forms.

Instructions for searching events across accounts, including criteria, operators, and pagination.

Step-by-step instructions for using the search feature across Registrations, Profiles, Events, Forms, and Websites in the Certain Help Center.

Define and manage automatic export actions for reports, including Mass Actions and export methods.

Email template sent to new digital event registrants, with editing and best-practice guidance.

Dashboard with real-time graphs for Check-In data, including Over Time, Attendee Type, and Questions Analytics.

Step-by-step guide to importing groups from a CSV file into an event.

Group List enables managing registrant groups for events, including adding, editing, importing, and assigning attendees, with optional agenda items, s...

Release notes for the 2025 Winter Release #5 (8.3.23) in the Certain Help Center.

Guidance on creating a new event in the Certain platform, including from scratch, copying, or using templates, and entering event details.

A multi-section guide analyzing how in-person enterprise events drive ROI, with 2022–2024 trends and guidance on event management and intelligence.

A guide for transitioning in-person events to digital formats with integration and engagement strategies.

Event management software for virtual events to engage audiences, leverage event intelligence, and scale thousands of virtual events.

Event automation platform for in-person events enabling replication, efficiency, branding, scale and insights.

Hybrid event management platform enabling in-person and virtual audiences with engagement tools, branding, templates, and insights.

Product tour page for the Certain Solution highlighting a 2-minute tour and a key benefits slide with a CTA.

Video On Demand featuring Kent Martin discussing key considerations for planning and delivering hybrid events.

Part 1 of Certain's Enterprise Events series exploring the evolving role of events as strategic tools to drive growth, foster innovation, and enhance ...

With Power event templates, we equip event and marketing professionals to easily create events that are versatile and efficient, offering a seamless a...

Download this infographic to learn about how combining data from marketing automation and events is a powerful way to deliver ROI.

In Part 3 of our Enterprise Events series, we take an in-depth look at enterprise events from a C-Suite perspective and answer questions such as: Are ...

An ebook outlining how to blend in-person and digital event experiences into a hybrid strategy.

Infographic describing how to tailor attendee engagement to registration type for hybrid events.

Infographic detailing how events drive revenue.

Whitepaper describing how account-based marketing (ABM) integrates with events and why ABM is key to unlocking the future of events.

Video on demand webinar transcript about activating intent data from events.

This eBook, Part 2 of our Enterprise Events series, explains how events can serve as a strategic lever in B2B marketing, from planning to measuring im...

Attendees rely on their mobile devices for just about everything. View this event engagement overview to learn how to make events memorable.

Guide to driving, capturing, and acting on attendee engagement data for virtual, hybrid, and in-person events.

Infographic describing how digital events deliver business objectives and showcasing Certain's event management technology solutions.

Guide exploring how digital and in-person strategies together drive greater return for businesses and customers.

Video-on-demand resource exploring how AI-powered session recommendations can enhance event experiences.

Certain and InEvent announce a strategic partnership to create a unified event technology ecosystem, combining virtual and in-person capabilities.

Certain announces Touchpoint Stream, a central platform for interactive virtual and hybrid events with live and on-demand content and attendee engagem...

ON24, the marketing technology leader helping enterprises deliver live and always-on digital experiences such as webinars, multimedia content hubs and...

Partner profile for InEvent outlining its global event management platform for virtual and hybrid events.

Grip is the leading AI-powered event, networking and matchmaking platform that helps event organizers, exhibitors, sponsors and visitors be more succe...

Definition of hybrid event management software and how it enables in-person and virtual participation.

Definition of event intelligence and its scope and application.

Definition and scope of audience, participant, or event engagement and how technology enables it across event formats.

FAQ page answering what a hybrid event is.

FAQ detailing who uses event automation software and related solutions.

Definition and overview of event intelligence software, including its purpose and capabilities across events.

On-demand webinar about unlocking a deeper understanding of event attendees and delivering revenue from events.

Demonstration of the Touchpoint mobile event app by Certain, showing attendee engagement before, during, and after events.

This on-demand webinar shows how to translate intent data into actionable intelligence that drives pipeline and accelerates deals.

Rockwell Automation partnered with Certain to centralize global event data, improving efficiency, lead quality, and global scale.

National Instruments uses Certain's end-to-end event management platform to accelerate lead generation and reduce event-related costs.

Form to contact Certain Sales and reach departments such as Support and Accounting & Billing.

Overview of data-driven marketing and its impact on event ROI, with steps to implement.

AI-powered recommendations to personalize event journeys and drive engagement and revenue.

Overview of key marketing event trends for 2023, including hybrid/in-person growth, data-driven insights, tailored experiences, omni-channel strategie...

Overview of how Certain helps events become revenue engines through AI-powered engagement and data orchestration.