Asset Data Exchange

Overview of available user types and how to assign access and permissions in Certain.

Instructions to import attendees' accommodation reservations from Excel or CSV into an event, including prerequisites, required fields, and step-by-st...

Guide to importing accommodation blocks via CSV in the Certain platform.

Instructions on configuring export-time Mass Actions for report exports.

Guide to using Date Filters and Advanced Filters for Consolidation Reports in Certain.

Step-by-step instructions to locate and copy an event in Certain.

Overview of the Meeting Requests (Home) page in the Certain Help Center, including the meeting requests list, filters, and actions.

Instructions for viewing imported registration data in Certain by clicking the underlined number corresponding to the state or status in All Registrat...

Instructions for importing groups from a CSV file, including preparation, mapping, and post-import steps.

Overview of the Display settings for event forms, websites, and emails, including Assets, Navigation Bar, Primary Display, and Extended Display.

A brief PDF guide describing the cookies added to registrants' browsers by forms and webpages created using Certain, including admin-side cookies.

Guide to creating a new registration form in Certain's event platform, covering sections, setup, layout, and advanced settings.

Overview of scheduled agenda items, including list and calendar views, custom types, and grouping for an event.

Step-by-step wizard to add a VIP alert to Certain Check-In by selecting organizations, attendee types, attendees, and alert contacts.

Define and manage report export actions in Certain Help Center.

Overview of how to use report filters including date, standard, drill-down and advanced filters in Certain's reporting platform.

Settings for display and print options in Event Reports, including display format, data formats, and print settings.

Email template for the hourly email sent to new digital event registrants; editable when the Digital Events module is enabled.

Overview of how to view and manage scheduled emails in Certain.

A report showing attendee counts per session instance, with registrations, cancellations, waitlists, and attendance details.

A guide describing the Event Session Summary Report, including what it lists, how to access details, and export options.

Options to display, format, and print profile reports, including display format, data format, and print settings.

Instructions to add, import, and manage industries at the account level for speaker and session management.

Guide to creating and managing users within a Certain account, including user types and setup steps.

AI-powered event management software for sales teams to identify high-potential prospects, personalize follow-up, and drive better event outcomes.

Touchpoint Ignite delivers personalized event experiences at scale with AI-driven recommendations and real-time insights.

Overview of Certain's mission, leadership, and core values on the About page.

Instructions for bulk uploading translated content in Touchpoint when multiple languages are enabled.

Explains how the ISO Country list determines available countries in the Country drop-down and how to configure the Country field in forms.

Instructions to add and manage suppliers for an event in the SMM module of Certain.

Instructions for creating fully customized email templates for events or forms in the Certain platform, with styling tips and an example.

Guide on identifying potential duplicate registrations when an event has more than 5,000 registrations, using an exported Excel file.

Instructions for importing gender values in the invite list, including the mapping and example.

Instructions for administrators to configure a PayPal account within Certain.

Explains risks of changing the Event Code, including file-path breakage and Touchpoint integration disruption, and remedies.

Instructions to streamline agenda item entry in Certain using Import/Export features, including creation, export, Excel editing, and re-import.

Guidance on configuring up to three Mass Actions that auto-run when exporting a report in Certain's platform.

Overview of administration settings for Administrators, including Account, Sub-Accounts, Users, Display, and Account Usage.

Instructions for importing and updating Registrations in Certain using key fields and tab-delimited files.

When importing Room Reservations, you may encounter an error indicating the date/time format should be MM/dd/yyyy, with steps to fix by adjusting Exce...

FAQ about Session Advisor AI, its workflow, integration, and data privacy within the Session Catalog.

Instructions to create an account-level report to export attendee details for each event.

Instructions to delete images and files from Event or Account assets in the Certain platform.

Step-by-step instructions to upload and apply a favicon for an Event in the Certain platform.

Guide to configuring Google Analytics tracking in Certain by adding Tracking IDs to events, forms, mobile app, and speaker portal.

Guide to sharing reports via tokenized URLs with read-only access or mass-action permissions.

Extended Display determines the look and feel of Event Forms, Websites, and Emails; an advanced HTML-based capability.

Release notes for 2025 Summer Release #6 (8.3.36) covering bug fixes across agenda items, assets, badges, display rules, event copy, registrations, pr...

Overview of email delivery statuses such as Delivered, Bounce, Blocked, and Deferred in Certain's Email Analytics.

Instructions for assigning master and specific speakers to sessions and their instances in the Certain platform.

Instructions for adding speakers to an event via manual entry, import, or existing profiles in the Certain platform.

Overview of formats for delivering reports including HTML, PDF, Excel, CSV, and TXT.

FAQ about managing profiles in the Certain Help Center, including search, add/update, invite/register, export, history, and removing PII.

Release notes for Certain 7.1.5 detailing enhancements and bug fixes across 2.0 API, accessibility, admin interface, display, forms, roles, speaker an...

Release notes for Certain 7.1.4, detailing bug fixes across admin interface, country list, email, forms, groups, reporting, and speaker/session manage...

Release notes for Certain 7.1.2, including 7.1.1, released in October 2020.

Release notes for Certain 7.1 detailing new features and updates across Certain Digital/Signal, webinars, Touchpoint, API, reporting, and security.

Release notes detailing enhancements and bug fixes for Certain 7.0.1.

Index of previous release notes for the Certain platform, grouped by major version.

Explanation of the CSV file format, encoding requirements, and character sets for CSV imports.

Overview of the Event List page in Certain Platform, including filtering, exporting, and navigation features.

Instructions to create and manage account-level websites in Certain, including details on website details, web pages, security settings, and previewin...

FAQ about using the Report Results window, including the Action Bar, filtering, exporting, and row controls.

Overview of the Event List in Certain Platform's Help Center, including filters, columns, and event management.

Overview of configuring and using Single Sign-On in Certain for admins, attendees, and check-in.

Manage event and account assets, such as images, scripts, style sheets and other miscellaneous files.

Instructions to add and edit custom Event Display Fields for use in events, including Primary and Extended Display and Dynamic Data Fields.

Guide to managing Merchandise items for an event, including the Item List, Custom Merchandise Types, and Groups & Classifications.

Guide to entering basic information for events in Certain, including event name, code, dates, time zone, status, webinar, location, and roles.

Guide to managing reviewers in Speaker and Session Management within Certain.

Guidance for adding, editing, importing, and managing speakers in the Speaker and Session Management module.

Guidance on image dimensions for the Extended Display Main Image field, including width limits, banner uploads, and customization options.

Guide to setting up and using Google Analytics in the Certain platform, including website profiles, tracking IDs, and per-page URLs.

Guide detailing essential and non-essential cookies used by the Certain platform, with browser instructions for accessing cookie data.

Guidance to import and update registrations in Certain events, including preparing data, uploading, mapping, and confirming import.

Guidance for importing and managing registration session instances via the Registrations Import wizard.

Help center article describing how to manage users, profiles, roles, and history in Certain.

Overview of agenda categories and how to manage scheduled items, fees, merchandise, and other agenda items in the event planning system.

Guide to upload a preview image for event templates with the recommended size of 200 x 150 pixels.

A guide exploring how AI transforms event management in 2025, detailing agentic AI, event intelligence, practical applications, and nine trend traject...

An eBook guiding marketers on transforming event attendees into long-term brand advocates through AI and event intelligence.

A structured guide outlining data-driven strategies for event planning, budgeting, data orchestration, and technology selection.

Form to request a Touchpoint Ignite Demo for event management.

Certain's Stripe integration enables online and in-person event payments with 100+ payment methods, 135+ currencies, fraud protection, and localized p...

On-demand webinar about leveraging event intelligence and AI to enhance event experiences and outcomes.

A page that presents the Certain Event Intelligence product tour.

A whitepaper exploring AI's potential in the event industry, including AI’s impact on trends, the role of event data, AI’s reciprocal role in data col...

A guide on how AI-powered buying signals help marketers build meaningful connections and drive B2B event success.

A resource describing an AI-powered tech stack for event ROI and related tools from Certain.

Events give companies a chance to tailor experiences to attendees. These experiences can take prospects and leads through their buying process faster,...

A guide describing strategies and best practices for leveraging AI and EI to enhance buyer engagement at events.

Webinar on uncovering attendee insights and applying AI to event management.

An eBook explaining how AI and event intelligence transform attendee engagement and how to measure impact beyond vanity metrics.

Form to request a demonstration of Certain event management solutions.

Certain congratulates Thomson Reuters on Stevie Awards wins and highlights the role of AI-powered event technology in driving engagement and business ...

MarketingProfs discusses how event data and AI can uncover buying signals and boost marketing ROI through real-time event intelligence.

Certain announces Touchpoint Ignite, an AI-powered event app that turns engagement data into deep audience insights with a conversational interface.

Certain announces a strategic partnership with Capture Technologies to merge onsite event technology with AI-powered event management and intelligence...

AMi provides technology-based attendee management services through event registration software and support, simplifying event management for organizat...

Learn how to scale, engage and drive revenue from events with AI in this engaging webinar.

On-demand webinar explaining how to transform event data into meaningful insights.

A webinar showcasing AI-powered session matching to help attendees decide among sessions and connections at events.

In this on-demand webinar, you’ll discover how to uncover insights into your event attendees’ mind – their priorities, needs, and interests using AI.

An on-demand webinar showing how to translate event data into actionable intelligence to drive pipeline and accelerate deals.

A page to request a live demonstration of Certain Event Advisor.

Grand Connection scaled events with Certain’s Smart Event Technology using automation to improve efficiency, engagement, and ROI.

Contact page for Certain featuring a form to collect personal and event information and contact details for support and billing.

Recap of a Certain webinar on activating event-intent data to drive revenue.

Blog post explaining how buying signals and signal-aware strategies turn event experiences into revenue using AI-powered insights.

Overview of using AI to personalize event marketing and convert attendees into customers.

A guided approach to capturing and leveraging event data to engage attendees and maximize ROI using AI-powered insights.

Discussion of data-driven strategies for scalable event personalization using AI, with four pillars: Centralize, Standardize, Visualize, Contextualize...

Overview of Session Advisor, an AI-powered event personalization tool from Certain, and its benefits for attendees, organizers, and sponsors.

A data-driven guide to mastering B2B event strategy using data orchestration, event intelligence, and AI-powered tools.

Blog recap of a webinar on event data and AI, including Touchpoint Ignite and data-driven strategies for ROI.

AI-powered recommendations for events personalize attendee journeys and drive engagement, as introduced with Event Advisor.

Explores how AI-powered event technology, led by Touchpoint Ignite, can unlock audience insights and improve event experiences.

Guide on turning attendees into advocates using AI-powered event insights to optimize buyer engagement.

An article describing AI-powered personalization and Session Advisor AI to improve attendee experiences and revenue.