AI & Identity Tools

Instructions for using an Entry Page, setting up a waiver, and configuring login options in Form workflows.

Configuration guidance for the Reviewer Portal login page, including sign-in options and layout.

Instructions to import promo codes from a CSV file into an event using the Promo Code Import Wizard.

Instructions to import attendees' accommodation reservations into an event from Excel or CSV files.

Guidance to prepare and import accommodation blocks via CSV into an event on the Certain platform, including prerequisites and step-by-step instructio...

Guide for importing travel data from CSV files, including data types, file preparation, and field mappings for Flights, Flight Inventory, and Attendee...

Options for display and print settings of event reports in Certain.

Overview of formats for delivering reports: HTML, PDF, Excel, CSV, and TXT.

Release notes for Certain platform version 7.1.3 including enhancements and bug fixes.

Release notes for Certain 7.1.2 covering enhancements and bug fixes across payment processors, digital events, form sessions, API, email, event lists,...

Overview of CSV file format, encoding requirements, and character sets for imports.

Instructions and examples for creating web integration links in Certain's platform.

Instructions for creating and configuring account-level websites in Certain.

Configuration of display, data export, and print settings for Supplier Reports in the Certain platform.

Options to control display and print formatting for Event Reports in the Certain Help Center.

Overview of configuring and using SSO in Certain, including Admin, Attendee, and Check-In App SSO types and setup steps.

Instructions for configuring Single Sign-On connections for events in Certain's platform.

Instructions to assign, update, and cancel session instances for existing registrations via the Registrations Import page.

Instructions for importing registrations, registration agenda items, and session instances into the event registrations database from external files.

Details on configuring Single Sign-On connections for a Certain account, including Admin, Attendee, and Check-In App entry points and field mappings.

Documentation for configuring the entry page of the attendee registration form in Certain's event platform, including permissions, waivers, login opti...

Release notes for Spring 2025 Release #5 (8.3.28), including enhancements to Registration Administration and several bug fixes across agenda items, St...

Security, compliance, and enterprise-scale controls for global event programs.

Certain Signal orchestrates event data flows to turn interactions into real-time buyer signals, fueling marketing and sales.

Overview of AI’s potential in the event industry and related resources.

The Ultimate AI Tech Stack for Event ROI page with resources and CTAs for events management

Whitepaper on scaling event intelligence to measure ROI across the total event program.

An enterprise-focused guide examining the ROI of in-person events and how Certain's solutions support event management, engagement, and analytics.

Infographic explaining how to measure event impact across the buyer journey and connect events to business outcomes.

An eBook highlighting the roles of AI and EI in buyer engagement and providing strategies for leveraging cutting-edge technologies to connect with eve...

Guide detailing engagement-focused event marketing best practices to maximize ROI.

A guide on ROI for event marketing and how to analyze event data using Certain's solutions.

A marketer’s cheat sheet to using event data for better lead scoring and nurturing.

An eBook explaining how AI and event intelligence change attendee engagement and how to track attendee behavior and turn attendees into customers.

A hub of guides, infographics, videos, webinars, and whitepapers on event marketing and management.

Unified reporting and intelligence for events across the Certain platform, enabling end-to-end insights, ROI tracking, and program optimization.

Power your marketing and sales ecosystem with connected event operations and insights across your enterprise stack.

Grand Connection scaled events using Certain’s Smart Event Technology to streamline workflows, engage attendees, and maximize ROI.

Certain's enterprise-grade event management platform orchestrates attendee journeys, AI-powered personalization, and data-driven insights to drive ROI...

Event Intelligence centralizes all event data, provides data-driven recommendations, and visualizes performance to improve attendance, engagement, and...

Event Advisor personalizes attendee experiences with AI recommendations while capturing engagement data and intent signals.

Overview of how Certain enables personalized, AI-powered attendee journeys from invitation to post-event follow-up to drive engagement and ROI.

Explores turning event signals into revenue with signal-aware strategies and AI-powered insights.

Explains how to evaluate event impact across the full buyer journey and includes downloadable resources from Certain.

Overview of Event Advisor, an AI-powered tool to personalize event journeys and drive engagement and revenue.

An AI-powered overview of event management with Buying Signals, personalized experiences, forecasting, and security.

An overview of event buying signals and how to turn attendee engagement into revenue.

A blog post describing how designing events and using data signals can accelerate buyer engagement and sales pipeline.

Blog post about AI-powered personalization and Session Advisor AI to drive attendee engagement and revenue.

AI-powered post-event follow-ups automate personalized outreach using real-time attendee behavior to identify high-intent leads and drive post-event e...

Overview of criteria for selecting AI-powered event technology, including transparency, prediction, ROI, conversion, real-time optimization, and ethic...

Instructions to add, import, and manage industries at the account level for speaker and session management.

AI-powered event management software for sales teams to identify high-potential prospects, personalize follow-up, and drive better event outcomes.

Key Metrics is a dashboard that provides a high-level view of event performance, including registrations vs goals, ROI, and audience details.

When importing Room Reservations, you may encounter an error indicating the date/time format should be MM/dd/yyyy, with steps to fix by adjusting Exce...

Instructions for submitting a proposal in the Speaker Portal and signing in, plus how to configure portal settings and landing pages.

Guide to editing the Reviewer Portal pages and layouts in Certain Help Center.

FAQ about Session Advisor AI, its workflow, integration, and data privacy within the Session Catalog.

Details about cipher suite changes for Certain Platform, API, Signal, and SSO, effective June 30, 2022.

A slide deck guiding AI-assisted prompting to drive event ROI through KPI-aligned prompts and content guidance.

A guide exploring how AI transforms event management in 2025, detailing agentic AI, event intelligence, practical applications, and nine trend traject...

An eBook guiding marketers on transforming event attendees into long-term brand advocates through AI and event intelligence.

A playbook outlining how event engagement data connects events to measurable business results through planning, pre-event, during-event, and post-even...

An enterprise-focused overview of how events drive lead generation, engagement, and brand growth in B2B marketing.

A marketing brochure describing how Event Automation helps marketers manage events, capture attendee insights, engage attendees, and optimize event ma...

A structured guide outlining data-driven strategies for event planning, budgeting, data orchestration, and technology selection.

A guide on delivering business objectives through digital events by leveraging seamless integrations, branding, and attendee insights.

A concise guide explaining the value of mobile event apps for attendee insights and ROI, including a Top Ten list of benefits.

A whitepaper on blending digital tools and in-person events to drive engagement, generate leads, and enhance post-event follow-up across marketing and...

A co-branded marketing brochure illustrating segmentation, email marketing, attendee data capture, and data integration for event-driven marketing wit...

An end-to-end event automation platform that unifies event data to power real-time marketing actions.

Marketing executives can use Certain to drive ROI from events through attendee data, personalization, and insights.

Overview of Certain's event management platform for planning, replicating, and optimizing in-person events with templates, branding, and insights.

Certain’s consulting team provides event management consulting, implementation, and insights to optimize event performance.

On-demand webinar about leveraging event intelligence and AI to enhance event experiences and outcomes.

When you're investing a significant portion of your marketing budget in events and your CEO asks, 'What are the results?', do you have the resources a...

Video on demand content describing how to measure the business impact of events using attendee management and analytics.

Infographic about combining data from marketing automation and events to deliver ROI. Includes resources and solutions for event marketers.

Webinar on uncovering attendee insights and applying AI to event management.

MarketingProfs discusses how event data and AI can uncover buying signals and boost marketing ROI through real-time event intelligence.

Certain launches Session Advisor AI, an AI-powered personalization solution delivering tailored session recommendations at scale for event management.

FAQ explaining what event management software is and its capabilities.

Learn how to scale, engage and drive revenue from events with AI in this engaging webinar.

A webinar showcasing AI-powered session matching to help attendees decide among sessions and connections at events.

In this on-demand webinar, you’ll discover how to uncover insights into your event attendees’ mind – their priorities, needs, and interests using AI.

Overview of data-driven marketing and its impact on event ROI, with steps to implement.

Overview of using AI to personalize event marketing and convert attendees into customers.

A guided approach to capturing and leveraging event data to engage attendees and maximize ROI using AI-powered insights.

A guide to setting measurable event goals and aligning them with the buyer's journey across funnel stages.

Discussion of data-driven strategies for scalable event personalization using AI, with four pillars: Centralize, Standardize, Visualize, Contextualize...

Overview of Session Advisor, an AI-powered event personalization tool from Certain, and its benefits for attendees, organizers, and sponsors.

A data-driven guide to mastering B2B event strategy using data orchestration, event intelligence, and AI-powered tools.

Blog recap of a webinar on event data and AI, including Touchpoint Ignite and data-driven strategies for ROI.

Explores how AI-powered event technology, led by Touchpoint Ignite, can unlock audience insights and improve event experiences.

Guide on turning attendees into advocates using AI-powered event insights to optimize buyer engagement.

Explains how AI-powered event intelligence accelerates the buyer journey by analyzing engagement data, predicting actions, and personalizing attendee ...