Hybrid and Virtual Events

A guide to using Participant Types to group users and restrict features by participant type in Touchpoint.

Instructions for creating, editing, and managing agenda items, including import/export, inventory, fees, and planning.

Legacy feature enabling custom questions to be assigned to agenda items to support event policies such as ticketing.

Help article describing how to configure the Speaker Portal for submitting abstracts, including Submitter, Speaker Details, Session Details, and Addit...

Documentation on configuring the My Sessions page for the Speaker Portal, including layout, editing facilities, and conditional logic.

Explanation of Primary Form designation and usage in Certain's event forms.

Guide to importing groups into an event from a CSV file using the Import Groups wizard.

Guide to creating and managing registrant groups for events, including assigning attendees and configuring related options.

Overview of managing scheduled agenda items, including types, grouping by groups/locations/tracks, and actions like add, edit, delete, search, and imp...

Email template sent to new registrations for digital events; defaults created when the Digital Events module is enabled; editable; includes best pract...

Illustrated PDF guide describing how to manage Sessions and Speakers in an event.

Overview of the Registration Dashboard in the Event Dashboard, including access, header details, actions, and charts/tables.

Help article describing how to add, import, and manage account-level job functions for speakers and sessions.

PDF user guides for configuring and using Certain Signal to integrate with third-party applications.

Release notes for the 2025 Spring Release #4 (8.3.27) of the Certain platform.

Get all the information you need about the intelligent Event Management Solution from Certain. Whitepapers, guides, infographics, webinars, and more.

Overview of how to create and manage image maps and street maps in Touchpoint, including adding maps, pins, and locations.

Capacity planning is an extension of the Agenda feature for managing session capacity in Touchpoint.

Attendance Tracking enables scanned check-ins for sessions by matching QR codes to Lead Codes, with authorized users, badge printing guidance, and att...

TouchPoint webinar recording page in the webinar recordings section.

Webinar recording on Touchpoint Attendee Engagement covering Activity feed, Badge Game, Live Polling, and Survey.

Touchpoint Stream webinar article describing how the platform hosts interactive virtual and hybrid events and consolidates event content and data.

Agenda and resources for Touchpoint Dashboard Training, June 2021, including settings, submission process, and layout features.

Touchpoint User Dashboard Training article in the Touchpoint Support Center with a video tutorial.

Step-by-step guidance for troubleshooting access issues to the Touchpoint On Site app, including unlocking attendees, password checks, and dashboard o...

Guidance for bulk uploading content to Touchpoint using separate spreadsheets and the Import Content workflow.

Details on agenda feature settings and management in Touchpoint.

Details page for configuring Event basic information in the Certain platform, including Event Details, Location, Contacts, Custom Data, and currency l...

Instructions to set up cancellation fees, cancel registrations and agenda items, and process refunds.

Explains the effects of marking a form as the Primary form, including how it affects emails and display sections.

Certain date-time stamps are displayed in PST on the administration side; event and form times follow PST and calendar zones.

Overview of event websites, including definitions, scope, and setup details.

Overview of how event websites are used and the default pages available in a new website.

Overview of online registration forms and their sections for event registration.

Instructions for creating and using online registration forms, including form sections and setup details.

Comprehensive guide to setting up an event in Certain, including event details, attendee types, agenda items, and display settings.

Overview of the Event Agenda Summary Report in the Certain Help Center, including export, hyperlink behavior, and definitions of status counts and inv...

Overview of submitting a proposal for the Speaker Portal and signing in, with setup instructions for portal pages and login.

You can display form content based on conditions using Inline Actions (on the same page) or Display Actions (on a separate page).

Instructions for displaying agenda items in a form using a table in the Certain Help Center.

Documentation for creating and editing the Advanced Template in the Certain platform, including Display Fields and Content File usage.

Upcoming changes to Add to Calendar with AddEvent integration in the Certain platform (7.1.7).

Explains how fees expire and how to change fee amounts in Certain, with examples and screenshots.

Guide to configuring Google Analytics integration in Certain, including how to obtain a Tracking ID and where to add it.

Release notes for the 2025 Fall update 8.3.39, including enhancements, bug fixes, and reporting changes.

Fall 2025 release notes for version 8.3.38, detailing bug fixes across Content Blocks, Forms, Attendee Types, Payment Processing, and Reporting.

Release notes for the 2025 Summer Release #6 (8.3.36) of the Certain platform.

Release notes for the 2025 Summer Release #1 (8.3.31) in the Certain Help Center.

Release notes for the 2025 Spring Release #5 (8.3.28), including enhancements to Registration Administration and fixes for Agenda Items, Stripe paymen...

Instructions for adding optional options to an event in Certain, including Agenda, Accommodation, Payments, Logic, Additional Registrations, Entry, an...

Step-by-step guidance to fill in basic details for an event in the Certain platform.

Guidance on deleting or delinking webinars from events or sessions using Certain's Signal integrations, with step-by-step instructions.

Overview of common errors in Signal Flows and troubleshooting steps.

Steps to create outbound flows to send attendee data to ON24 for event-level or session-level webinars.

Guide to configure ON24 and Signal for the Certain Digital integration.

Instructions for adding the webcast join URL and Session Catalog link to an Email Template in Digital Events.

Uses Display Rules to include the Personal Agenda in an Email Template and shows how to create and apply the rule.

Instructions to update messages for full inventory items or reached capacity for sessions and agenda items.

Guidance for configuring digital sessions with Zoom or ON24 using Certain Signal on the Certain Platform.

Guidance for configuring Certain Signal with ON24 for digital events, including prerequisites and step-by-step setup.

Guidance on configuring digital events with Certain Signal and webinar providers Zoom or ON24.

Guidance for configuring Digital Events in Certain Signal with Zoom, including prerequisites and setup steps.

Instructions to enable and use the waitlist option for full agenda items in agenda forms.

Dashboard with real-time graphs for Check-In data, including Over Time, Attendee Type, and Questions Analytics.

Group List enables managing registrant groups for events, including adding, editing, importing, and assigning attendees, with optional agenda items, s...

Guidance on creating a new event in the Certain platform, including from scratch, copying, or using templates, and entering event details.

Guide to configuring Speaker and Session Management in Certain, including Conference Sessions, with setup, sessions, speakers, tracks, and reports.

A multi-section guide analyzing how in-person enterprise events drive ROI, with 2022–2024 trends and guidance on event management and intelligence.

A guide for transitioning in-person events to digital formats with integration and engagement strategies.

Marketing content on turning cold event leads into warm opportunities using Certain's end-to-end event experience.

A page to request a Touchpoint Ignite Demo for event management.

Event management software for virtual events to engage audiences, leverage event intelligence, and scale thousands of virtual events.

Event automation platform for in-person events enabling replication, efficiency, branding, scale and insights.

Hybrid event management platform enabling in-person and virtual audiences with engagement tools, branding, templates, and insights.

On-demand webinar about gaining deeper audience insights and leveraging event intelligence and AI to improve event experiences.

A tour of the Touchpoint Ignite mobile event app highlighting key benefits and features.

Product tour page for the Certain Solution highlighting a 2-minute tour and a key benefits slide with a CTA.

Video-on-demand resource outlining seven methods to measure the business impact of events using Certain's platform.

Video On Demand featuring Kent Martin discussing key considerations for planning and delivering hybrid events.

Learn more about how to promote attendee engagement with a mobile event app using features like discussion threads, Q&A and leaderboards.

Part 1 of Certain's Enterprise Events series exploring the evolving role of events as strategic tools to drive growth, foster innovation, and enhance ...

On-demand webinar about unlocking buyer intent through event data using advanced engagement tools and analytics.

With Power event templates, we equip event and marketing professionals to easily create events that are versatile and efficient, offering a seamless a...

Explore Certain's Event Management Technology Solutions, including Manage Events, Engage Attendees, and Analyze Performance.

In Part 3 of our Enterprise Events series, we take an in-depth look at enterprise events from a C-Suite perspective and answer questions such as: Are ...

An ebook outlining how to blend in-person and digital event experiences into a hybrid strategy.

Infographic describing how to tailor attendee engagement to registration type for hybrid events.

Video On Demand resource detailing Certain's event management technology solutions, including Enterprise Event Management Software, Touchpoint, and Ev...

Learn how to harness the power of event data to unlock buyer intent and identify important buying signals in this on-demand webinar.

Video on demand overview of Certain's event management technology solutions including Manage Events, Touchpoint, Event Intelligence, and additional re...

Attendees rely on their mobile devices for just about everything. View this event engagement overview to learn how to make events memorable.

Guide to driving, capturing, and acting on attendee engagement data for virtual, hybrid, and in-person events.

Infographic describing how digital events deliver business objectives and showcasing Certain's event management technology solutions.

Video on demand webinar about uncovering attendee priorities, needs, and interests; how to ask the right questions, interpret behavior, and detect int...

Video On Demand presentation of Certain Event Advisor Webinar & Demo and related solutions.

Guide exploring how digital and in-person strategies together drive greater return for businesses and customers.

Video-on-demand resource exploring how AI-powered session recommendations can enhance event experiences.

Video on demand featuring three proven ways to turn event leads into revenue quickly.

A hub of guides, infographics, videos, webinars, and whitepapers on event marketing and management.

Video-on-demand resources and learning content for event marketing and management.

Pricing plans for Touchpoint Ignite, Certain Pro, and Certain Enterprise.

Certain and InEvent announce a strategic partnership to create a unified event technology ecosystem, combining virtual and in-person capabilities.

Certain announces Touchpoint Stream, a central platform for interactive virtual and hybrid events with live and on-demand content and attendee engagem...

Certain announces Touchpoint Ignite, an AI-powered event app that transforms engagement data into deep audience insights and actionable intelligence.

Certain announces an AI-powered event buying signals suite to transform event activity into actionable buying signals for marketers.

ON24, the marketing technology leader helping enterprises deliver live and always-on digital experiences such as webinars, multimedia content hubs and...

Partner profile for InEvent outlining its global event management platform for virtual and hybrid events.

Grip is the leading AI-powered event, networking and matchmaking platform that helps event organizers, exhibitors, sponsors and visitors be more succe...

Definition of hybrid event management software and how it enables in-person and virtual participation.

Definition and scope of audience, participant, or event engagement and how technology enables it across event formats.

FAQ page answering what a hybrid event is.

Definition and overview of event intelligence software, including its purpose and capabilities across events.

In this on-demand webinar, we’ll show you how to unlock your buyer intent through event data.

Learn how to scale, engage and drive revenue from events with AI in this engaging webinar.

An on-demand webinar about transforming event data into meaningful insights.

On-demand webinar about transforming audience intent into meaningful customer actions using AI-powered personalization.

On-demand webinar about Event Intelligence and turning event data into revenue and results.

On-demand webinar about unlocking a deeper understanding of event attendees and delivering revenue from events.

Demonstration of the Touchpoint mobile event app by Certain, showing attendee engagement before, during, and after events.

On-demand webinar to uncover insights into event attendees’ priorities, needs, and interests using AI.

This on-demand webinar shows how to translate intent data into actionable intelligence that drives pipeline and accelerates deals.

Learn and grow with Certain’s world-class events, past and present.

Rockwell Automation partnered with Certain to centralize global event data, improving efficiency, lead quality, and global scale.

National Instruments uses Certain's end-to-end event management platform to accelerate lead generation and reduce event-related costs.

Blog post explaining how event data orchestration turns engagement data into actionable buyer signals to drive revenue and ROI.

Overview of how AI-powered event data enables streamlined data analysis and improved event outcomes.

Strategies to maximize event engagement and impact using data-driven approaches and AI-powered tools.

Blog post recapping a webinar on event data, AI, and buying signals, with Touchpoint Ignite.

AI-powered recommendations to personalize event journeys and drive engagement and revenue.

Explores how AI-powered event technology unlocks audience insights and enhances event experiences.

A blog exploring how AI-powered event apps and event intelligence transform attendees into advocates across the buyer journey.

Explores how deep audience insights drive event success and revenue, and introduces Touchpoint Ignite.

Three strategies to increase sponsor loyalty including attendee engagement, early bird discounts with post-event surveys, and sharing event learnings.

Overview of key marketing event trends for 2023, including hybrid/in-person growth, data-driven insights, tailored experiences, omni-channel strategie...