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Wi-Fi Requirements
Guidance on Wi-Fi considerations for Touchpoint app at events, including bandwidth usage, app data sync, and live polling considerations.
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VIP Exhibitor Portal
Documentation for exhibitors on how to use the VIP Exhibitor Portal to view and edit profiles, upload materials, manage staff, tailor lead capture for...
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Lead Retrieval - Feature Overview
Overview of the Lead Retrieval feature including administrator/VIP portal and lead scanning instructions.
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Touchpoint Release (July 2025)
Updates for the Touchpoint July 2025 release, including agenda navigation, messaging controls, and CMS announcements.
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How to enable Attendee-to-Attendee Messaging
Instructions to enable attendee-to-attendee messaging in Touchpoint by turning on the feature in the event dashboard.
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Event Templates
Overview of Event Templates in Touchpoint, including creation, application, included content, and content that does not apply.
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In-App Links
Guide to creating in-app links in Touchpoint using the WYSIWYG editor and CMS URL conversion to touchpoint:// deep links.
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Multiple Languages
Learn how to add translation support and use translation fields for multi-language content in Touchpoint.
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Live Polling
Guide to using Live Polling with Touchpoint, including moderator instructions, branding images, getting started, playback, and display options.
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Links Feature
The Links feature lets you create and manage a list of webpages and files to load in the app or externally.
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Lead Retrieval - Feature Setup
Instructions to add and configure the Lead Retrieval feature, edit custom fields, grant access, and use the VIP Portal for exhibitors.
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Info Feature
Instructions for creating Info items, adding images, applying theming colors, and bulk uploading via spreadsheet.
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Exhibitor Feature
Overview of exhibitor feature options including check-ins, related links, videos, comments, favorites, attendees, and lead capture in the Touchpoint a...
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Capacity Planning
Capacity planning is an extension of the Agenda feature for managing session capacity in Touchpoint.
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TouchPoint - Web Home Layout Webinar
TouchPoint webinar recording page in the webinar recordings section.
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Touchpoint - Attendee Engagement
Webinar recording on Touchpoint Attendee Engagement covering Activity feed, Badge Game, Live Polling, and Survey.
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Touchpoint - Getting Started
Getting started guide for Touchpoint, including a video training series and related articles.
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Touchpoint User Dashboard Training
Touchpoint User Dashboard Training article in the Touchpoint Support Center with a video tutorial.
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Tagging Attendee* Statuses & Sessions - Required for Attendees
Guide on tagging attendee statuses and sessions required for attendees in Touchpoint.
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Speakers and Sessions from Platform to Touchpoint
Overview of how speakers and sessions transfer from the Platform to Touchpoint in the Touchpoint Knowledge Base.
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What Flows Over from Platform to Touchpoint
Support article describing data flows from Platform to Touchpoint.
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Editing Your New Touchpoint Event
Support article explaining how to edit a new Touchpoint event, with a video demonstration and related articles.
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Prepare to Publish - Required Items for App Submission
Support knowledge base article about the required items for app submission in Touchpoint.
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Editing Your New Touchpoint App Settings
Instructions for editing the settings of a new Touchpoint app.
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NEW Badge Game UX
Guide to designing and managing the Touchpoint interactive badge game, including badge images, rules, goals, and promotion.
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Certificates And Provisioning
Instructions for creating and sharing certificates and provisioning profiles required to publish an app to the App Store.
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iPad Homescreen Layout
Documentation detailing iPad home screen panel types and panel settings for Touchpoint.
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Marketing Ideas
Guidance on promoting your event app with Touchpoint, including announcements, highlights, and distribution tactics.
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Login Options
Overview of Touchpoint login options, including pre-defined attendee lists and no pre-defined attendee lists, with details on Planner-Created, Attende...
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App Content Checklist
Guidance for preparing app content and submission assets for Touchpoint apps.
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GatherNow App Publishing
Guide to publishing events to the GatherNow app and enabling user access via the CMS and App Store.
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Bulk Uploading Content
Guidance for bulk uploading content to Touchpoint using separate spreadsheets and the Import Content workflow.
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General FAQ - Importing Registration Data
FAQ detailing methods to import registrations for an event, including external data files and CRM connectors, and creating registrations from profiles...
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Event Intelligence - Key Metrics
High-level Key Metrics dashboard for event performance across registrations, attendance, engagement, and ROI.
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Removing Attendees from Certain Platform when the Event has a Touchpoint Integra...
Instructions for removing attendees from Certain Platform when the event is integrated with Touchpoint.
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Updating Speaker Information in Touchpoint
Special considerations for updating speaker information in Touchpoint when speakers are synced from Certain Platform or added directly in Touchpoint.
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Syncing Registrants to Touchpoint from Platform
Steps to tag registration statuses with Touchpoint: Synced to pull registrants into Touchpoint from Certain Platform.
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Certain EventStream Guide
Guide to installing and using Certain EventStream within Oracle Eloqua, including prerequisites, installation, configuration, and usage.
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Session Speaker Integration - Touchpoint
Guidance on attaching speakers to sessions and session instances for Touchpoint integration in Certain Platform.
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Session Advisor FAQ's - Session Catalog
FAQ about Session Advisor AI in the Session Catalog, including how it works, setup, performance, and privacy.
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Signal Alerts - Common Errors and Recommendations
Overview of common errors in Signal Flows and troubleshooting steps.
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Session Related Links: Syncing from Platform to Touchpoint
Guidance on syncing session related links from Platform to Touchpoint using the Touchpoint: Related Link tag.
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API Fetch - Eloqua step by step configuration
Step-by-step guide to configure API Fetch with Eloqua to ingest Eloqua contacts as Certain registrations for your event.
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API Fetch walkthrough
Step-by-step configuration for API Fetch data source in the Certain Platform.
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API Fetch FAQs
FAQ about API Fetch, the data synchronization feature included with Certain Enterprise.
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Certain Signal: User Guides
PDF user guides to configure and use Certain Signal for third-party integrations.
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Prompting Event ROI: A guided approach to prompting AI for event marketing and R...
A structured, multi-section guide for crafting prompts to drive event ROI using AI-powered insights.
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Event Automation
A marketing brochure detailing how Certain's Event Automation helps data-driven marketers manage events, capture attendee insights, and drive ROI thro...
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How Events Drive Revenue
A slide deck describing how event-driven experiences accelerate buyers through discovery, consideration, and decision to drive revenue.
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Event Data Strategy Best Practices
A practical guide for marketers on using attendee data to personalize engagement and drive measurable event outcomes.
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Transform Cold Leads Into Hot Opportunities with Certain
Marketing content on turning cold event leads into warm opportunities using Certain's end-to-end event experience.
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Why a Mobile Event App? Amazing Insights. That’s Why.
Overview of the rationale and benefits of using a mobile event app to capture attendee data and enable real-time insights.
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How to Leverage Event Management Software to Generate More Revenue from Events
A marketing-focused guide on measuring and improving event ROI through integrating event management with marketing automation and data intelligence.
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Request a Touchpoint Ignite Demo
A page to request a Touchpoint Ignite Demo for event management.
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Bring Events Into Your Marketing Technology Stack
End-to-end event automation platform that aggregates event data into real-time insights for marketing operations.
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Drive a Higher ROI from Every Event
Marketing executives can improve ROI from events by leveraging rich attendee data, integrated lead scoring, and targeted content.
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Unify Virtual and In-person Audiences With a Consistent and Engaging Hybrid Even...
Hybrid event management platform enabling in-person and virtual audiences with engagement tools, branding, templates, and insights.
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Turn Event Engagement into Sales
AI-powered event management software for sales professionals that turns engagement into sales through AI-driven insights and optimized event experienc...
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Turn Event Data into Real-Time Revenue Acceleration
Certain Signal orchestrates event data flows to turn event interactions into actionable buying signals for marketing and sales.
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Reading Your Buyer's Mind On-demand Webinar
On-demand webinar about unlocking buyer intent through event data and advanced engagement tools.
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Igniting Event Experiences with Touchpoint Ignite
On-demand webinar about gaining deeper audience insights and leveraging event intelligence and AI to improve event experiences.
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Take a Tour of Touchpoint Ignite Event App
A tour of the Touchpoint Ignite mobile event app highlighting key benefits and features.
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Our Customers Tell The Best Stories
Customer stories about Certain’s event management platform featuring Rockwell Automation, National Instruments, Grand Connection, and a leading hearin...
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Your CEO Asks
ROI-focused page addressing resources and insights to deliver measurable return on investment from events.
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Why a Mobile Event App? Amazing Insights. That’s Why.
A guide explaining the value of a mobile event app, with sections on management, engagement, and analytics.
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Where’s Your Event ROI?
Infographic about event ROI: 80% say lead generation is the #1 goal; 48% report any ROI metric.
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The Ultimate Guide to Event Buying Signals
A guide for marketers to leverage buying signals and AI to improve event outcomes and drive growth in B2B events.
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Turning More Audiences into Customers with AI-Powered Personalization
Learn how to leverage AI-powered personalization to convert audiences to customers with AI personalization.
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Turning Event Data into Gold – 7 Ways to Measure the Business Impact of Your Eve...
Video-on-demand resource outlining seven methods to measure the business impact of events using Certain's platform.
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Turn Engagement Signals into Pipeline
Explore Certain's Event Management Technology Solutions to turn engagement signals into pipeline.
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The Ultimate AI Tech Stack for Event ROI
Overview of Certain's AI-powered event technology stack to maximize event ROI.
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The Top 10 Best Event Management Software Features
Infographic detailing ten key features of event management software to drive quality data and real-time insights.
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The Event Marketer’s Guide to Generative AI Prompts
Infographic about using AI prompts to drive registrations, personalize engagement, and deliver Real Event ROI.
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Redefining the Event Landscape in the Enterprise World
Part 1 of Certain's Enterprise Events series exploring the evolving role of events as strategic tools to drive growth, foster innovation, and enhance ...
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Real-Time Marketing Guide
Download this guide to learn more about the intersection of real-time marketing automation and event management technology.
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Igniting Event Experiences with Touchpoint Ignite
On-demand webinar about unlocking buyer intent through event data using advanced engagement tools and analytics.
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Reading Your Buyer’s Mind
In this on-demand webinar, learn how to unlock buyer intent through event data with advanced engagement tools and analytics for personalized, impactfu...
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Power Templates
With Power event templates, we equip event and marketing professionals to easily create events that are versatile and efficient, offering a seamless a...
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Event Personalization at Scale
Overview of Certain's event personalization features including enterprise event management software and event intelligence.
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Your Events are Talking, Are You Listening? (Video On Demand)
Explore Certain's Event Management Technology Solutions, including Manage Events, Engage Attendees, and Analyze Performance.
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Measuring Event Success Across the Funnel
Infographic about evaluating event impact across the buyer journey and aligning event goals with funnel metrics.
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Marketing Event Automation Simplified
Download this infographic to learn about how combining data from marketing automation and events is a powerful way to deliver ROI.
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How to Accelerate Revenue with Intelligent Events
Guide to accelerate revenue with intelligent events using Certain's event management technology solutions, including Manage Events, Engage Attendees, ...
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How Marketing Events are Changing
Infographic about how marketing events are changing and related resources from Certain.
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How Grand Connections Scaled Events with Certain
Video On Demand resource detailing Certain's event management technology solutions, including Enterprise Event Management Software, Touchpoint, and Ev...
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Gathering Attendee Feedback – Beyond the Event Experience
Learn how to harness the power of event data to unlock buyer intent and identify important buying signals in this on-demand webinar.
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From Signals to Sales: Activating Intent Data from Events
Video on demand webinar transcript about activating intent data from events.
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Events as a Strategic Lever in B2B Marketing
This eBook, Part 2 of our Enterprise Events series, explains how events can serve as a strategic lever in B2B marketing, from planning to measuring im...
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Event Strategies to Accelerate the Buyer Journey with Deep Insights
An eBook detailing strategies and best practices for leveraging AI and EI to accelerate the buyer journey at events, with a roadmap for connecting wit...
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The Event Marketing Playbook: Metrics & Data Strategy
Data is the secret weapon behind the most successful B2B marketing campaigns. This Playbook covers tracking key event marketing metrics to uncover hid...
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The Event Marketing Playbook: Engagement Strategy
Guide outlining engagement-focused event marketing best practices to streamline execution and improve ROI.
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The Event Marketing Playbook: ABM Strategy
A guide on aligning sales and marketing for ABM and optimizing events for ABM programs.
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Event Management Overview
Video on demand overview of Certain's event management technology solutions including Manage Events, Touchpoint, Event Intelligence, and additional re...
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Event Engagement Overview
Attendees rely on their mobile devices for just about everything. View this event engagement overview to learn how to make events memorable.
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The Event Engagement Data Playbook
Guide to driving, capturing, and acting on attendee engagement data for virtual, hybrid, and in-person events.
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Event Automation for Data-Driven Marketers & Event Professionals
Infographic detailing how Certain's event management technology helps data-driven marketers and event professionals.
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Elevating Event Experiences with Deep Audience Insights
A guide offering tips and best practices to drive, capture, and act on attendee engagement data and connect events to measurable business results.
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Delivering Business Objectives Through Digital Events
Infographic describing how digital events deliver business objectives and showcasing Certain's event management technology solutions.
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7 Seriously Simple Steps to Convert More Event Leads
Guide detailing seven steps to convert event leads using attendee data, engagement, and nurturing strategies.
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Certain Touchpoint Engagement App
Infographic page describing the Certain Touchpoint engagement app, its capabilities to engage attendees before, during, and after events, and related ...
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Certain Event Advisor Webinar & Demo
Video On Demand presentation of Certain Event Advisor Webinar & Demo and related solutions.
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4 Steps to Better Understand Your Audience
An infographic describing how events generate data and the importance of using the right technology to interpret it.
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Better Together: Digital + In-Person Strategies = Greater Return for Businesses ...
Guide exploring how digital and in-person strategies together drive greater return for businesses and customers.
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From Attendee to Advocate: Mastering Buyer Engagement at Events with AI & Event ...
An eBook detailing how AI and event intelligence drive attendee engagement and revenue at events.
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2024 AI Trends for Event Management
In this guide, Artificial Intelligence (AI) is transforming the event industry and trends poised to revolutionize the field in 2024 and beyond.
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3 Proven Ways to Turn Event Leads into Revenue – Fast
Video on demand featuring three proven ways to turn event leads into revenue quickly.
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2025 AI Trends for Event Management
An eBook exploring how Artificial Intelligence is transforming the event industry and the latest AI trends shaping events in 2025 and beyond.
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Event Marketing and Management Learning Center
A learning center with guides, infographics, videos, webinars, and whitepapers about event marketing and management.
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Gather Digital Has Become Certain Touchpoint
Gather Digital has become Certain Touchpoint; the mobile event app continues the mission to bring people together.
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Connect Certain with Your Application Ecosystem
Power your marketing and sales ecosystem with connected event operations and insights. Certain integrates across your entire enterprise stack, streaml...
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The Event Platform That Turns Engagement Into Revenue
Enterprise-grade event management platform that orchestrates attendee journeys, AI-powered personalization, and data-driven ROI.
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Event Apps for Exceptional Attendee Experiences
Touchpoint Ignite delivers personalized event experiences at any scale with tailored agendas, smart content, and meeting suggestions.
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Select the Ideal Package for Your Team
Pricing plans for Touchpoint Ignite, Certain Pro, and Certain Enterprise.
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Thomson Reuters Wins Big at the Stevie’s — Certain Proud to Power Their Success
Certain congratulates Thomson Reuters on Stevie Awards wins for SYNERGY2024 and explains how Certain's AI-powered event technology powers engagement a...
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Certain Launches Event Advisor, an AI Product That Generates Personalized Recomm...
Certain announces Event Advisor, an AI-native product delivering personalized attendee recommendations and real-time buying signals.
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Certain Launches API Fetch: A Revolutionary Event Data Syncing Solution
Certain launches API Fetch, a data integration solution enabling automated event data synchronization for marketing professionals.
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Certain Launches Touchpoint Ignite: Transforming Events with Deep Audience Insig...
Certain announces Touchpoint Ignite, an AI-powered event app that transforms engagement data into deep audience insights and actionable intelligence.
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Certain Launches Powerful Event Buying Signal Solution to Fuel Pipeline Growth a...
Certain announces an AI-powered event buying signals suite to transform event activity into actionable buying signals for marketers.
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Demandbase | Partner
Partner page describing Demandbase, a targeting and personalization platform, and its event-focused benefits.
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Capture Technologies | Partner
Capture Technologies delivers efficient on-site event solutions, specializing in badge printing, registration, and attendee management, with access co...
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Thank You For Visiting Our Booth At IMEX America 2024
Resources from Certain at IMEX America 2024, including event intelligence playbooks and guides.
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Thank You For Visiting Our Booth At IMEX America 2023!
Thank you page for IMEX America 2023 visitors with resources on event intelligence, event management, and event engagement.
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What is Event Automation Software?
Definition of Event Automation Software: a technology evolved from traditional event management software to automate, personalize, and measure event m...
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Who Uses Event Automation Software?
FAQ detailing who uses event automation software and related solutions.
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What is the Proper Way to Track Event Attendees and Participants?
FAQ describing how to track event attendees and participants using spreadsheets, marketing automation, CRM, or end-to-end event management systems.
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What is Event Intelligence Software?
Definition and overview of event intelligence software, including its purpose and capabilities across events.
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On-Demand: Reading Your Buyer’s Mind: Event Strategies for Truly Getting to Know...
In this on-demand webinar, we’ll show you how to unlock your buyer intent through event data.
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The Ultimate AI Tech Stack for Event ROI
Learn how to scale, engage and drive revenue from events with AI in this engaging webinar.
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On-Demand Touchpoint Demo
Demonstration of the Touchpoint mobile event app by Certain, showing attendee engagement before, during, and after events.
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Too Many Sessions, Activities, People to Meet: Let AI Decide
On-demand video about attendee decision fatigue and AI-assisted session selection at events.
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Gathering Attendee Feedback – Beyond the Event Experience
On-demand webinar about harnessing event data to unlock buyer intent and identify important buying signals.
-
Crack the Code and Understand Your Event Attendees
On-demand webinar to uncover insights into event attendees’ priorities, needs, and interests using AI.
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Event Center For Marketers and Event Planners
Learn and grow with Certain’s world-class events, past and present.
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From Attendee to Buyer: Deliver Experiences That Drive Growth
Overview of Certain's Attendee Experience platform powering personalized journeys, AI-driven insights, and integrated data to convert attendees into b...
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Request a Demo of Certain Event Advisor
Form to request a demo of Certain Event Advisor.
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AI-Powered Attendee Journeys
Event Advisor personalizes each attendee’s experience with AI recommendations, while capturing rich engagement data and intent signals.
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Driving Record Attendee Engagement with Touchpoint
Case study on how Touchpoint boosted attendee engagement and booth activity for a leading medical devices company.
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National Instruments Achieves Significant Cost Savings and Accelerates Lead Gene...
National Instruments uses Certain's end-to-end event management platform to accelerate lead generation and reduce event-related costs.
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How Grand Connection Scaled Events with Certain’s Smart Event Technology
Grand Connection scales events with Certain’s Smart Event Technology to streamline workflows and enhance attendee engagement.
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Contact Us
Contact page for Certain with a form to connect, and information for support and billing contacts.
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Request a Demo of Certain Buying Signals
Form to request a demonstration of Certain Buying Signals, featuring fields for first name, last name, company, and work email.
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Bolder Brand Moves Start With Better Data: What’s Next for Events in 2019
Explores how data and personalization shape event marketing in 2019 with insights from industry leaders.
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What is Event Data Orchestration and Why it Matters
Blog post explaining how event data orchestration turns engagement data into actionable buyer signals to drive revenue and ROI.
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From Signals to Sales: How to Turn Event Engagement into Revenue
Recap of a webinar on activating event intent data to turn engagement into revenue and strategies to act on signals across pre-, during-, and post-eve...
-
Events Create Moments. Signals Turn Them Into Revenue.
A guide to turning event signals into revenue through signal-aware event management and real-time intelligence.
-
How to Turn Your Audiences Into Customers Using AI
Explains how AI-powered insights and automation turn event attendees into customers through personalization and optimized follow-ups.
-
Streamlining Event Data Analysis to Maximize Event Success
Overview of how AI-powered event data enables streamlined data analysis and improved event outcomes.
-
Making Every Moment Count: Strategies to Boost Event Engagement and Impact
Strategies to maximize event engagement and impact using data-driven approaches and AI-powered tools.
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Setting Event Goals: Transform Your Events into Buyer Blueprints
Guidance on creating strategic event goals to align marketing and sales, with funnel-stage KPIs.
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Achieving Success With Scalable Event Personalization
Discussion of data-driven strategies for scalable event personalization using AI, with four pillars: Centralize, Standardize, Visualize, Contextualize...
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How AI is Revolutionizing Event Personalization: Meet Certain’s Session Advisor
Overview of Session Advisor, an AI-powered tool for personalized event experiences and attendee engagement.
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Orchestrate at Scale: Events Become Your #1 Growth Channel With Seamless Data Ex...
Explains how real-time, context-rich orchestration of event signals enables multiple revenue teams to act in unison and drive revenue.
-
Maximizing Event Success with Signal-Based Solutions: A Catalyst for Marketers t...
Explores signal-based event solutions that connect attendee signals to marketing and sales to drive ROI.
-
Mastering B2B Event Strategy: Harnessing AI, Intelligence, and Insights for Succ...
A guide to mastering B2B event strategy using data orchestration, AI, and event intelligence to optimize attendee engagement.
-
Leveraging Event Data and AI for Business Success
Blog post recapping a webinar on event data, AI, and buying signals, with Touchpoint Ignite.
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Introducing Event Advisor: How AI Is Transforming Event Personalization
AI-powered recommendations to personalize event journeys and drive engagement and revenue.
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Infographic: Measuring Event Success Across the Funnel
An infographic-guided overview of measuring event success across the buyer funnel, with a framework of questions for evaluating impact and a spotlight...
-
Igniting Event Experiences with Event Intelligence & AI
Explores how AI-powered event technology unlocks audience insights and enhances event experiences.
-
Transforming Events into Revenue Generators
Overview of how marketing events can drive revenue using data-driven strategies and event intelligence.
-
From Engagement to Revenue: Activating Event Buying Signals
Explains how event buying signals reveal buyer intent and how to activate them to drive revenue from events.
-
Mastering Buyer Engagement at Events
A blog exploring how AI-powered event apps and event intelligence transform attendees into advocates across the buyer journey.
-
Events as Living, Breathing Organisms
An exploration of treating events as adaptive, intelligent ecosystems driven by AI, intent signals, and real-time analytics to improve engagement and ...
-
Event Strategies to Accelerate the Buyer Journey
Blog post about using AI-powered event intelligence to accelerate the buyer journey and optimize event data.
-
Deep Dive into Event Intelligence: Capturing Event Buying Signals
Explains buying signals, their types, and how to capture them in real time for event intelligence.
-
Beyond Badge Scans: How Smart Sales Teams Extract Real Value from Events
Guide to turning event signals into revenue through signal intelligence and engagement insights.
-
The Impact of Deep Audience Insights on Event Success
Explores how deep audience insights drive event success and revenue, and introduces Touchpoint Ignite.
-
AI-Powered Post-Event Follow-Ups: A Game-Changer for Event Marketers
Explains how AI-powered post-event follow-ups close the engagement gap and accelerate revenue for event marketers.
-
3 Ways to Spark Sales-Ready Conversations Post-Event
Three AI-powered strategies to convert event leads into sales-ready conversations: engagement signals, personalized post-event outreach, and AI-powere...
-
3 Ways to Drive Loyal, Repeat Event Sponsors
Three strategies to increase sponsor loyalty including attendee engagement, early bird discounts with post-event surveys, and sharing event learnings.
-
Certain. Make Every Moment Count.
Overview of how Certain helps events become revenue engines through AI-powered engagement and data orchestration.
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Event Planning and Management Blog
A collection of articles about event planning, buying signals, and event intelligence.